How can you effectively communicate technical challenges to non-technical stakeholders in robotics projects?

a) I believe that using simple language helps to keep communication clear. Avoiding technical jargon is essential to ensure understanding. b) This creates a stronger connection, as stakeholders understand the obstacles without being overwhelmed by technical details.

Sometime we only need simple conversation to solved the most complex problems and if you can't explain it simply, you don't understand it well enough. There is no best way to make non technical person understand but there are most practical way in robotic project and that is the right use of visualization to make your point and surely give a space to non-technical person to ask questions freely without thinking, if its right one or not.

The main point here, in my point of view, is forget technical language and use the simple practical examples. Try to use a good storytelling to sell the project to the board approval. Also, its importsnt connect the main pain points / opportunities that would be solved with the robotics project. Focus on the company drivers of the company, such as: flexibility, productivity, safety and ergonomic regulation, quality and obviously cost. Any robotics project will be approved without involved benefits. I've seen many companies doing robotics project because "the technology is cool". Always remember: technology is just the mid to achieve the goals!

Think about where that person is coming from (ask if you don’t know), put yourself in their shoes, and then explain it in a way that will make sense and be engaging to them.

Mea culpa, I know nothing about robotics projects, AI some, but as a researcher/evaluator I know about communicating technical challenges in that enterprise to non-technical stakeholders, applicable to any project. The key, distilling challenges, in a non-condescending way, to the lowest common denominator in language and terminology, without jargon, that’s easy to digest and understand. The information provided, whether textual, verbal, or visual needs to be parsed into small bites beginning with: locus of the challenge, why it exists, why it will continue without an intervention and the implications, and what likely interventions might be. Last, two-way communication in a space allowing mutual agreement on challenges and solutions is key.

Visual context plays a big role in describing something as abstract as robotics, it gives a possible perspective view that the project achievable other than abstract or illusion.

When communicating technical challenges to non-technical stakeholders in robotics projects, it’s crucial to simplify complex concepts without losing key details. Visual aids like flowcharts, diagrams, or prototypes can bridge the gap, making abstract ideas tangible. Use relatable analogies to explain how systems work, focusing on the impact of challenges on the project’s objectives. Encourage dialogue by asking stakeholders for their insights and concerns, ensuring they feel involved and aligned with the project's direction. Clear, visual, and collaborative communication is essential for fostering understanding and support.

He notado que cuando instalas ayudas visuales, con colores llamativos ayuda a mantener al operario a salvo en cuestión de seguridad en el area de operación del robot

When explaining complex robotics issues, visuals are your secret weapon. Here's why: 1. Diagrams & flowcharts bring abstract concepts to life 2. Prototypes offer tangible representations of ideas 3. Visual context helps stakeholders "see" the problem Pro tip: Use analogies in your visuals. Compare robot components to familiar objects or processes. Remember, in robotics, showing often trumps telling. By visualizing the challenge, you're not just explaining—you're inviting understanding.

At MONSTERlab, we developed our own Extended Reality platform: the MONSTERverse. In it, our clients can view robots in 3D in a real environment (augmented reality) or in a virtual environment (virtual reality).

Effectively communicating technical challenges to non-technical stakeholders in robotics projects requires linking issues to project goals. Frame challenges in terms of how they affect efficiency, cost, or safety. For instance, explain how a sensor failure could lead to delays or impact production quality. Use clear, relatable examples and avoid jargon, focusing on outcomes that matter to stakeholders. This approach not only highlights the importance of resolving technical problems but also fosters collaboration by aligning everyone toward shared objectives, making it easier to gain support for necessary resources or changes.

When explaining technical issues, bridge the gap to project goals: 1. Connect the dots: Link sensor malfunctions to production delays 2. Translate tech speak: "Faulty algorithm" becomes "safety risk" 3. Quantify impact: Show how issues affect KPIs Remember: Stakeholders care about outcomes, not just operations. By framing challenges in terms of project objectives, you're not just reporting problems—you're highlighting opportunities for improvement. Pro tip: Use "If-Then" statements. "If we solve X, then we achieve Y."

Yes I totally agree, that is why I encourage individuals to organizations to always have a project plan stating the problem, the solution, possible challenges, algorithm, block diagram to be a guidance whenever track in the robotics project is.

Para ello se necesita explicar al cliente con datos graficados y mostrar el mediante KPI indicadores de rendimiento del equipo así como el MTTF y MTTR

Addressing commonly recognised objects as samples for high tech parts may be the most attractive way of making a proper communication with stakeholders on technical challenges. Especially in robotics, certain problems are very hard to explain so use brief wording and use cause and effect relationship. If there is a cost issue, tell them about quality and life expectancy of all the derivatives. If you need to change a vendor because of a certain problem, explain whys and hows in simple words. Remember, simplicity is the key.

Story telling gives a pictorial understanding to what extent the technical glitches had encountered especially to non technical stakeholders making them put themselves in the teams position with possibilities that it would be resolved in a matter of time and more commitment.

You can use these storytelling Frameworks :- 1. Problem-Solution: Describe the challenge, solution, and benefits. 2. Before-After-Bridge: Illustrate the problem, solution, and positive outcome. 3. Hero's Journey: Cast the team/project as heroes overcoming challenges. # Example Story :- "Meet Sarah, a manufacturing plant manager. Her team struggled with manual inventory tracking, leading to errors and delays. Our robotics team developed an automated tracking system using computer vision and machine learning. We overcame integration challenges and achieved 99% accuracy. Now, Sarah's team enjoys streamlined operations and reduced costs."

Once upon a time in a galaxy of innovation far away... Everybody loves stories and this is the most memorable way to express ourselves. Why not share a narrative where diverse experts faced challenges but overcame them by valuing each other's perspectives. Tell them about collaboration, technical challenges emphasizing how varied skills led to innovative solutions and breakthroughs.

Las partes interesadas suelen estar más preocupadas por cómo afecta el problema al proyecto o al negocio. Explica el impacto del desafío en términos de tiempo, costo, o resultados. Por ejemplo, "este problema podría retrasar la entrega en una semana" o "si no lo solucionamos, el robot no podrá funcionar en entornos exteriores".

In the aspect of robotics, the best projects i have seen or encountered are the problem solving with focus or oriented impact project. So whatever products you are building as a team member, developer or organization ensure it should not be a fun fact project, it should be an impact based project solving the society's current need or problem.

Having an alternative solution or a plan b in the scope of any robotics projects would provide a sense of professionalism, adaptability and a better understanding of the project overview as an experienced developer.

No solo presentes el problema; ofrece opciones o caminos a seguir. Las partes no técnicas se sentirán más cómodas si saben que estás trabajando en una solución o que hay diferentes opciones para abordar el desafío.