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How can you diagnose and fix SCORM content that is not launching in a specific LMS?

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If you are an e-learning developer or instructor, you may have encountered the frustrating situation of having your SCORM content not launching or working properly in a specific learning management system (LMS). SCORM, which stands for Sharable Content Object Reference Model, is a set of standards and specifications that enable e-learning content to communicate with different LMS platforms. However, not all LMSs implement SCORM in the same way, and some may have compatibility issues or bugs that prevent your content from running smoothly. In this article, we will show you how to diagnose and fix some common SCORM problems that may occur when you try to launch your content in a specific LMS.

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Shahaf Golan

OD & Learning Expert | Leveraging AI & Digital Innovations for Strategic Growth | Organizational Consultant | Lecturer
Ramya Kannappa

Program Management in EdTech | Google Project Management Certified | Expert in Content, Stakeholders, Vendor & Client…

1 Check your SCORM version

The first thing you should do is to check what version of SCORM your content is using, and what version of SCORM your LMS supports. There are three main versions of SCORM: 1.2, 2004 2nd Edition, and 2004 4th Edition. Each version has different features and requirements, and some LMSs may not support all of them. For example, some LMSs may only support SCORM 1.2, while others may support SCORM 2004 4th Edition, which has more advanced functionality. If your content and your LMS use different versions of SCORM, you may experience errors or inconsistencies when launching your content. To avoid this, you should either convert your content to the SCORM version that your LMS supports, or use a different LMS that supports the SCORM version that your content uses.

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Ramya Kannappa

Program Management in EdTech | Google Project Management Certified | Expert in Content, Stakeholders, Vendor & Client Management | Proficient in LMS & AI Integration |Senior Instructional Designer& Curriculum Developer
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Diagnosing and fixing SCORM content issues involves several steps. First, ensure that the content is SCORM-compliant by validating it using SCORM validation tools. Then, check for compatibility issues between the content and the specific LMS by reviewing compatibility documentation or contacting LMS support. Next, troubleshoot potential issues such as incorrect file paths, missing files, or conflicting settings within the LMS. If necessary, update or modify the SCORM package to address any identified issues. Finally, test the modified content in the LMS to verify that it launches correctly, making any further adjustments as needed to ensure smooth functionality.

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Sudhin Biswas

Accomplished Management, IT, and Education Practitioner | Mentor | Consultant
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I would like to emphasize the importance of thorough documentation throughout the process. Few points to keep in mind. Diagnosing: Check browser compatibility ~ Verify LMS requirements ~ Inspect the SCORM package for errors ~ Confirm SCORM version compatibility ~ Examine error messages Fixing: Update SCORM content ~ Modify content packaging ~ Test in SCORM Cloud ~ Check for cross-domain issues ~ Review and adjust security settings ~ Ensure LMS software is up-to-date ~ Ensure custom JavaScript/CSS compatibility. If problems persist after following the diagnostic steps, seeking assistance from the support teams of the SCORM content provider and the LMS can lead to a more targeted solution.

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2 Validate your SCORM package

Another possible reason why your SCORM content is not launching in a specific LMS is that your SCORM package is not valid or compliant with the SCORM standards. A SCORM package is a zip file that contains all the files and resources that make up your e-learning content, such as HTML, CSS, JavaScript, images, audio, video, and XML. The XML file, also known as the manifest file, is especially important, as it defines the structure, metadata, and sequencing of your content. If your SCORM package is missing, corrupted, or incorrectly formatted, your LMS may not be able to read or process it properly. To validate your SCORM package, you can use a free online tool such as the ADL SCORM Conformance Test Suite or the Rustici Software SCORM Cloud. These tools will check your SCORM package for errors and compatibility issues, and provide you with feedback and suggestions on how to fix them.

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3 Debug your SCORM content

Sometimes, your SCORM content may not launch or behave as expected in a specific LMS because of errors or bugs in your code or logic. For example, you may have typos, syntax errors, broken links, missing files, or incorrect variables in your HTML, CSS, JavaScript, or XML files. Or, you may have problems with the communication between your content and your LMS, such as failing to initialize, set, or get the SCORM data elements. To debug your SCORM content, you can use a browser-based tool such as the Google Chrome Developer Tools or the Mozilla Firefox Developer Tools. These tools will allow you to inspect, edit, and test your code, as well as monitor the network activity and the SCORM API calls between your content and your LMS. You can also use a SCORM-specific tool such as the Rustici Software SCORM Debugger or the JCA Solutions Simple SCORM LMS Adapter. These tools will help you to track and troubleshoot the SCORM data elements and the SCORM API errors.

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Shahaf Golan

OD & Learning Expert | Leveraging AI & Digital Innovations for Strategic Growth | Organizational Consultant | Lecturer
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Debugging SCORM content involves several steps and tools to ensure that your e-learning courses work as expected in various LMS. You can use debugging tools and SCORM loggers like: SCORM Cloud, Reload Editor, and SCORM Debugger, which are integrated into some LMSs or available as standalone applications. It's also a good idea to check the SCORM version compatibility to make sure your SCORM package is compatible with the version offered by your LMS (for example, SCORM 1.2 vs. 2004). Last thing, it's important to look for JavaScript errors. SCORM relies heavily on JavaScript for communication between the content and the LMS, so any errors here can disrupt that communication.

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4 Test your SCORM content in different LMSs

Finally, one of the best ways to diagnose and fix your SCORM content that is not launching in a specific LMS is to test it in different LMSs. By doing this, you can compare and contrast how your content performs and behaves in different environments, and identify any issues that are specific to a particular LMS. You can also use this as an opportunity to evaluate and choose the best LMS for your e-learning needs and preferences. There are many free or low-cost LMSs that you can use to test your SCORM content, such as Moodle, Canvas, Blackboard, Sakai, or LearnDash. You can also use a cloud-based LMS such as the Rustici Software SCORM Cloud or the JCA Solutions Simple SCORM LMS, which are designed to support and deliver SCORM content in a reliable and consistent way.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Joaquín García Benítez

Professional Services Consultant en ESKER | CTO en una misión para la excelencia digital | De ideas a código con Python y JavaScript
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To diagnose SCORM content not launching in a specific LMS, test it across various web browsers and devices. Check compatibility with Chrome, Firefox, Safari, and Edge to ensure seamless functionality. Identifying and addressing any compatibility issues ensures optimal performance across different platforms, enhancing user experience and learning outcomes. For facilitate this task you can use tools like: SCORM Cloud, BrowserStack and SCORM Validator.

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How can you diagnose and fix SCORM content that is not launching in a specific LMS?

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3

4

5

1 Check your SCORM version

2 Validate your SCORM package

3 Debug your SCORM content

4 Test your SCORM content in different LMSs

5 Here’s what else to consider

E-Learning

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How can you diagnose and fix SCORM content that is not launching in a specific LMS?

1

2

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4

5

1 Check your SCORM version

2 Validate your SCORM package

3 Debug your SCORM content

4 Test your SCORM content in different LMSs

5 Here’s what else to consider

E-Learning

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