How can you develop empathy for customers from different backgrounds?
Empathy is the ability to understand and share the feelings of another person. It is a crucial skill for customer support, as it helps you to build rapport, trust, and loyalty with your customers. However, empathy can be challenging when you have to deal with customers from different backgrounds, cultures, languages, and perspectives. How can you develop empathy for customers from different backgrounds? Here are some tips to help you.
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