How can you develop a deep understanding of the products and services you sell?
If you work in customer service, you know how important it is to have a deep understanding of the products and services you sell. Not only does it help you provide accurate and helpful information to your customers, but it also boosts your confidence and credibility as a professional. But how can you develop such a deep understanding, especially if you have to deal with a variety of products and services? Here are some tips to help you learn more about what you sell and how to communicate its value to your customers.
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Nicole A Robinson???? Proposal Management & RFP Expert | Bid Writing & Team Support | Helping Businesses Secure High-Value Contracts |…
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Jamal Amidu HarunaI oversee the planning, execution, and delivery of marketing and activation campaigns for Milo and Nescafé @Exp. Ghana.