How can you create a communication plan that aligns with customer retention goals?
Customer retention is a key measure of business success and growth. It reflects how well you can satisfy, engage, and retain your existing customers. To achieve high customer retention, you need a strategic communication plan that aligns with your customer retention goals and delivers consistent value and support to your customers. In this article, you will learn how to create a communication plan that helps you retain more customers and build long-term relationships.