How can you communicate patient information to physicians quickly and effectively?

3 Use verbal and written communication

A third tip to communicate patient information to physicians is to use both verbal and written communication. Verbal communication is useful for delivering immediate and critical information, such as changes in the patient's status, alerts, or requests. However, verbal communication alone can be prone to errors, distractions, or memory lapses. Therefore, you should always follow up with written communication, such as notes, charts, or electronic records, to document and confirm the information you shared verbally. Using both verbal and written communication can help you to ensure accuracy, consistency, and accountability.

4 Ask for feedback and confirmation

A fourth tip to communicate patient information to physicians is to ask for feedback and confirmation. Feedback is important for clarifying any doubts, questions, or concerns that you or the physician might have about the patient's information. Confirmation is important for verifying that the information was received, understood, and acted upon. For example, you can ask the physician to repeat back the key points of your report, or to confirm the next steps or orders for the patient. Asking for feedback and confirmation can help you to avoid errors, improve collaboration, and enhance patient outcomes.

5 Use respectful and professional language

A fifth tip to communicate patient information to physicians is to use respectful and professional language. Respectful language is essential for building trust, rapport, and mutual respect with the physician and the patient. Professional language is essential for maintaining credibility, authority, and competence in your role. For example, you should address the physician by their title and name, use polite and courteous words, and avoid slang, jokes, or sarcasm. You should also respect the patient's privacy, dignity, and preferences, and use inclusive and non-judgmental terms. Using respectful and professional language can help you to establish a positive and productive relationship with the physician and the patient.

6 Use appropriate communication channels and tools

A sixth tip to communicate patient information to physicians is to use appropriate communication channels and tools. Communication channels are the modes or methods of communication, such as phone, email, text, or face-to-face. Communication tools are the devices or systems that facilitate communication, such as computers, smartphones, or radios. You should choose the communication channel and tool that best suits the purpose, urgency, and availability of the information. For example, you should use a phone or a radio for urgent or emergent information, an email or a text for routine or non-urgent information, and a face-to-face meeting for complex or sensitive information. You should also use reliable, secure, and updated communication tools that comply with the standards and policies of your organization and the industry. Using appropriate communication channels and tools can help you to optimize efficiency, effectiveness, and quality of communication.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?