How can you communicate more effectively with someone who has hearing loss?

2 Speak clearly and naturally

The second step to communicate effectively with someone who has hearing loss is to speak clearly and naturally. Do not shout, mumble, or exaggerate your mouth movements, as this can distort your speech and make it harder to understand. Instead, speak at a normal volume, pace, and tone, and articulate your words carefully. If the person wears a hearing aid or a cochlear implant, make sure you do not cover or touch it, as this can create feedback or noise. If the person does not understand you, do not repeat the same words louder or faster. Instead, rephrase your message or use simpler words.

3 Use visual aids and gestures

The third step to communicate effectively with someone who has hearing loss is to use visual aids and gestures. Sometimes, words alone are not enough to convey your meaning or emotion. You can supplement your verbal communication with visual aids, such as pictures, diagrams, charts, or written notes. You can also use gestures, such as pointing, nodding, or shaking your head, to reinforce your message or indicate agreement or disagreement. However, be careful not to overuse or misuse gestures, as they can be confusing or offensive in some cultures or contexts.

4 Check for understanding and feedback

The fourth step to communicate effectively with someone who has hearing loss is to check for understanding and feedback. Do not assume that the person has heard or comprehended everything you said. Ask open-ended questions, such as "What do you think?" or "How do you feel?", to elicit their thoughts and feelings. Summarize or paraphrase what they said, to show that you listened and understood. Give positive feedback, such as praise, encouragement, or appreciation, to acknowledge their efforts and achievements. If there is any misunderstanding or conflict, clarify or apologize respectfully and constructively.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?