How can you collect more feedback from clients after a photo shoot?

1 Ask for feedback before the shoot

One way to collect more feedback from clients after a photo shoot is to ask for it before the shoot. This may sound counterintuitive, but it can help you set the expectations, build rapport, and show your professionalism. You can ask your clients what they hope to achieve from the shoot, what style they prefer, what they like or dislike about your portfolio, and what kind of feedback they would like to give you after the shoot. This way, you can tailor your approach to suit their needs and preferences, and also remind them that you value their feedback and will follow up with them later.

2 Use online surveys or forms

Another way to collect more feedback from clients after a photo shoot is to use online surveys or forms. These are convenient and efficient tools that allow you to collect feedback from multiple clients in a standardized and structured way. You can use platforms like Google Forms, SurveyMonkey, or Typeform to create and send surveys or forms to your clients after the shoot. You can include questions that cover different aspects of your service, such as quality, timeliness, communication, creativity, and satisfaction. You can also use rating scales, multiple-choice options, or open-ended questions to get different types of feedback. You can also incentivize your clients to complete the surveys or forms by offering discounts, free prints, or referrals.

3 Follow up with phone calls or emails

A third way to collect more feedback from clients after a photo shoot is to follow up with phone calls or emails. These are more personal and direct methods that allow you to communicate with your clients one-on-one and get more in-depth and nuanced feedback. You can use phone calls or emails to thank your clients for choosing you, ask them how they liked the photos, and invite them to share their feedback with you. You can also use this opportunity to address any issues, concerns, or questions they may have, and to ask for testimonials, reviews, or referrals. You can also use phone calls or emails to ask for permission to use their photos for your portfolio, website, or social media.

6 Seek professional feedback

A sixth way to collect more feedback from clients after a photo shoot is to seek professional feedback. This means that you ask for feedback from someone who has more experience, expertise, or authority in photography than you. You can seek professional feedback from mentors, coaches, instructors, or peers who can offer you honest, objective, and constructive feedback. You can also seek professional feedback from online platforms like Photocrowd, GuruShots, or Photo Critique, where you can submit your photos and get feedback from experts, judges, or peers. You can use professional feedback to learn new skills, techniques, or perspectives, and to challenge yourself to grow as a photographer.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?