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How can you build a strong user research portfolio?

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A user research portfolio is a collection of your work that showcases your skills, methods, and impact as a user researcher. It can help you stand out from other candidates, demonstrate your value to potential employers, and communicate your story as a researcher. But how can you build a strong user research portfolio that reflects your unique approach and achievements? Here are some tips to help you create a compelling and effective portfolio.

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Joseph M.

Senior Environment Officer

1 Choose your projects

The first step to building your portfolio is to select the projects that you want to showcase. Ideally, you should choose projects that are relevant to the type of user research role that you are applying for, or that highlight your versatility and adaptability as a researcher. You should also consider the diversity, complexity, and impact of your projects, and how they illustrate your skills and knowledge. Aim for a balance between breadth and depth, and avoid including too many similar or outdated projects.

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Joseph M.

Senior Environment Officer
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Diversify Your Projects: Include a variety of projects that demonstrate your versatility and ability to handle different types of user research. Consider projects that involve different industries, target audiences, and research methodologies. Highlight Impactful Results: Choose projects where your research had a significant impact on the design or improvement of a product or service. Highlight concrete outcomes, such as increased user satisfaction, improved usability, or positive business metrics. Showcase Depth of Methodological Skills: Feature projects that showcase your proficiency in a range of research methods. This could include usability testing, interviews, surveys, card sorting, other qualitative and quantitative techniques.

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2 Structure your case studies

The next step is to structure your case studies in a clear and consistent way. A case study is a detailed description of a user research project that covers the problem, the process, the outcome, and the learnings. You should use a simple and logical format that guides the reader through your work. This includes an overview of the project, its context, goals, role, and duration. Explain the problem or opportunity you were trying to address, as well as the research questions and hypotheses. Describe the methods and tools used to conduct the research, such as participants, data collection and analysis, and deliverables. Present the findings and insights generated from the research, along with recommended actions and their impacts. Lastly, reflect on the challenges and successes of the project, feedback received, and key takeaways or lessons learned.

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3 Showcase your skills

The third step is to showcase your skills and competencies as a user researcher. You should highlight not only the technical skills, such as the research methods and tools that you used, but also the soft skills, such as the communication, collaboration, and critical thinking skills that you applied. You should also demonstrate your ability to frame and solve problems, generate and synthesize insights, and influence and persuade stakeholders. You can use examples, stories, quotes, screenshots, videos, or other evidence to support your claims and show your skills in action.

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4 Design your portfolio

The fourth step is to design your portfolio in a visually appealing and user-friendly way. You should use a clean and simple layout that makes it easy to navigate and read your portfolio. You should also use a consistent and professional style that matches your personal brand and identity as a researcher. You should also optimize your portfolio for different devices and platforms, such as mobile, web, or PDF. You should also test your portfolio with different users and get feedback on the usability, accessibility, and impression of your portfolio.

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5 Update your portfolio

The final step is to update your portfolio regularly and keep it fresh and relevant. You should add new projects and achievements as you complete them, and remove or revise old or less relevant projects. You should also review and improve your portfolio based on the feedback and results that you get from your portfolio. You should also align your portfolio with your career goals and aspirations, and tailor it to the specific user research roles and opportunities that you are interested in.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you build a strong user research portfolio?

1

2

3

4

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1 Choose your projects

2 Structure your case studies

3 Showcase your skills

4 Design your portfolio

5 Update your portfolio

6 Here’s what else to consider

Research

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How can you build a strong user research portfolio?

1

2

3

4

5

6

1 Choose your projects

2 Structure your case studies

3 Showcase your skills

4 Design your portfolio

5 Update your portfolio

6 Here’s what else to consider

Research

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