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How can you build relationships with coworkers from different departments?

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Working with people from different departments can be challenging, but also rewarding. You can learn new skills, gain insights, and collaborate on projects that benefit the whole organization. However, to build effective relationships with coworkers from different departments, you need to communicate well, show respect, and find common ground. Here are some tips to help you do that.

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Mohit J.

Product & People Development | SAFe? Agilist | 4x Azure
Emmett Pink

AVAILABLE NOW - Experienced Learning & Organisational Development Leader - Specialising in FinTech Sectors | Learning…

1 Communicate clearly and frequently

Communication is the key to any relationship, especially when you work across departments. You need to understand the goals, expectations, and challenges of each department, and share your own. You also need to keep each other updated on the progress, feedback, and issues of your projects. Use the communication channels and tools that work best for each department, whether it's email, phone, chat, or video. And don't forget to communicate positively and politely, acknowledging the contributions and perspectives of your coworkers.

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Mohit J.

Product & People Development | SAFe? Agilist | 4x Azure
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I once contacted coworkers in different departments as I was wrapping up a project. Talking with them about the project helped to clarify some of its details and generated fresh concepts that improved our final product significantly. Starting discussions with coworkers from different areas, in my experience, brings different viewpoints to the table and improves the caliber of work. In order to create long-lasting relationships, actively participating in cross-departmental meetings or activities has proved essential. Regular face-to-face check-ins have improved my working connections with colleagues in other areas. Mutual respect is greatly enhanced by these consistent interactions, which extend beyond departmental lines.

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2 Show respect and appreciation

Respect is the foundation of trust and collaboration. You need to respect the expertise, experience, and values of your coworkers from different departments, even if you don't agree with them. You also need to respect their time, resources, and priorities, and avoid making assumptions or judgments. To show respect, you can ask questions, listen actively, and give constructive feedback. You can also show appreciation by thanking them for their work, recognizing their achievements, and celebrating their successes.

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3 Find common ground and interests

Finding common ground and interests can help you build rapport and empathy with your coworkers from different departments. You can look for shared goals, values, and passions that relate to your work or your personal lives. You can also find out what they like to do outside of work, such as hobbies, sports, or entertainment. By finding common ground and interests, you can create a connection that goes beyond your professional roles, and make your conversations more engaging and enjoyable.

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Mohit J.

Product & People Development | SAFe? Agilist | 4x Azure
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One time at work, I initiated a cross-functional software development project and organized a kickoff meeting to bring together team members from coding, testing, and design departments. In my experience, establishing clear communication channels was crucial; I scheduled weekly sprint reviews and encouraged open discussions to ensure alignment on project goals and timelines. I found it beneficial to proactively solicit feedback from developers, testers, and designers, recognize their distinct areas of expertise, and show my appreciation for their contributions. This strategy improved departmental relationships, made collaboration easier, and eventually resulted in the software project's successful completion.

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4 Collaborate and support

Collaboration and support are essential for working effectively and efficiently across departments. You need to work together to align your strategies, plans, and actions, and leverage each other's strengths and resources. You also need to support each other by offering help, advice, and feedback, and resolving conflicts constructively. By collaborating and supporting each other, you can create a positive and productive work environment, and deliver better results for your organization.

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5 Learn and grow

Learning and growing are the benefits of working with people from different departments. You can learn new skills, knowledge, and perspectives from your coworkers, and apply them to your own work. You can also grow your network, reputation, and career opportunities by expanding your contacts and visibility across the organization. To learn and grow, you need to be curious, open-minded, and proactive. You can ask for feedback, advice, and mentoring from your coworkers, and offer the same to them. You can also seek out opportunities to join cross-departmental projects, teams, or committees.

Working with people from different departments can be a rewarding experience if you communicate well, show respect, find common ground, collaborate, and learn. By building relationships with your coworkers from different departments, you can enhance your work performance, satisfaction, and growth.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Emmett Pink

AVAILABLE NOW - Experienced Learning & Organisational Development Leader - Specialising in FinTech Sectors | Learning Strategist | Educator & Facilitator | Certified in Predictive Index Behavioural Assessments
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Where and when possible, spend time sitting amongst other teams. This will help both parties to not only ‘put a name to a face’ but also gives you the opportunity to understand their world and a typical ‘day-in-the-life’ of that team. You never know what you might hear or learn from conversations happening around you and people who may not have approached you before with a question might do so because you are present and readily available. This sort of activity will help you to develop an understanding of ‘their’ day-to-day demands and help you to be understanding and empathetic to their needs which are powerful relationship building tools.

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How can you build relationships with coworkers from different departments?

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1 Communicate clearly and frequently

2 Show respect and appreciation

3 Find common ground and interests

4 Collaborate and support

5 Learn and grow

6 Here’s what else to consider

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How can you build relationships with coworkers from different departments?

1

2

3

4

5

6

1 Communicate clearly and frequently

2 Show respect and appreciation

3 Find common ground and interests

4 Collaborate and support

5 Learn and grow

6 Here’s what else to consider

Business Services

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