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How can you avoid common mistakes when building rapport?

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Building rapport is a key skill for business relationship management, as it helps you establish trust, communicate effectively, and collaborate with your stakeholders. However, rapport is not something that happens automatically or instantly. It requires attention, empathy, and respect. In this article, you will learn how to avoid some common mistakes that can undermine your rapport-building efforts and damage your relationships.

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1 Mistake 1: Not listening actively

One of the most common and costly mistakes you can make when building rapport is not listening actively to what your stakeholder is saying. Active listening means paying attention, showing interest, asking questions, paraphrasing, and giving feedback. It also means avoiding distractions, interruptions, judgments, and assumptions. By listening actively, you show your stakeholder that you value their input, understand their perspective, and care about their needs.

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??Brett Berhoff??

Top Voice ?? | 40K Followers | Strategy.xyz | BlockyBlocky.com leads the way in brand protection and strategy, offering expert solutions to safeguard and enhance your brand's presence.
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Listening in general is important. Be aware. Be present. Don’t overtake the conversation. Focus on balance. Listen with your eyes and ears.

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2 Mistake 2: Not adapting to different styles

Another common mistake is not adapting to the different communication and behavioral styles of your stakeholders. Different people have different preferences, expectations, and sensitivities when it comes to how they communicate and interact. For example, some people are more direct, while others are more diplomatic; some are more analytical, while others are more intuitive; some are more formal, while others are more casual. By adapting to these differences, you can avoid misunderstandings, conflicts, and frustration, and build rapport more easily.

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3 Mistake 3: Not finding common ground

A third common mistake is not finding common ground with your stakeholder. Common ground refers to the shared interests, values, goals, or experiences that you have with your stakeholder. It can be anything from a hobby, a passion, a challenge, or a success story. By finding common ground, you can create a connection, a bond, and a sense of trust with your stakeholder. You can also use common ground as a basis for further conversation, collaboration, and rapport-building.

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Arthur Jones

We transform stories of life and leadership into compelling strategies, tools, and tactics for driving personal and professional growth. Wayfinder, AI Coach Humanist, Business & Executive Coach
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Rapport is a gift someone gives you as a reciprocal response to you giving someone respect. We earn respect when our approach is unconditional. Our spidey senses tingle when we sense you are acting in a transactional way. We sniff out your intention, and we activate defensive shields. Don't be self-serving. Be Unconditional: Definition: devoid of any qualifications or disguise or adornment, without contingency, unqualified not limited or restricted.

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4 Mistake 4: Not giving positive feedback

A fourth common mistake is not giving positive feedback to your stakeholder. Positive feedback means expressing appreciation, recognition, or praise for something your stakeholder has done or said. It can be as simple as saying "thank you", "well done", or "I agree". By giving positive feedback, you show your stakeholder that you respect their work, value their contribution, and support their ideas. You also reinforce their confidence, motivation, and engagement.

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5 Mistake 5: Not following up

A fifth common mistake is not following up with your stakeholder after your interaction. Following up means checking in, following through, or staying in touch with your stakeholder. It can be as simple as sending an email, making a phone call, or scheduling a meeting. By following up, you show your stakeholder that you are reliable, committed, and interested in their feedback. You also maintain the momentum, continuity, and rapport that you have built.

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6 Mistake 6: Not being authentic

A sixth and final common mistake is not being authentic with your stakeholder. Authenticity means being honest, genuine, and consistent with your stakeholder. It also means being yourself, not pretending to be someone else, or hiding your true feelings or opinions. By being authentic, you show your stakeholder that you are trustworthy, respectful, and confident. You also build rapport based on mutual understanding, acceptance, and respect.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you avoid common mistakes when building rapport?

1

2

3

4

5

6

7

1 Mistake 1: Not listening actively

2 Mistake 2: Not adapting to different styles

3 Mistake 3: Not finding common ground

4 Mistake 4: Not giving positive feedback

5 Mistake 5: Not following up

6 Mistake 6: Not being authentic

7 Here’s what else to consider

Business Relationship Management

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How can you avoid common mistakes when building rapport?

1

2

3

4

5

6

7

1 Mistake 1: Not listening actively

2 Mistake 2: Not adapting to different styles

3 Mistake 3: Not finding common ground

4 Mistake 4: Not giving positive feedback

5 Mistake 5: Not following up

6 Mistake 6: Not being authentic

7 Here’s what else to consider

Business Relationship Management

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