How can you assess team management skills for different teams?

Assessing team management skills across various teams can be streamlined by focusing on key indicators and adapting to the team's unique needs. For instance, in my experience, I've overseen marketing and customer support teams. While both require strong leadership, the skills I look for differ. In the marketing team, it's vital to evaluate creativity, strategic thinking, and the ability to adapt to market trends. Metrics like campaign success and creative problem-solving are telling signs of effective management. On the other hand, in the customer support team, I emphasise communication skills, empathy, and conflict resolution. Ultimately, it's about aligning the assessment with the team's goals and expectations.

To assess team management skills, you can observe how a manager leads meetings and interacts with team members. Collect feedback through surveys and one-on-one interviews with team members. Look at the team's performance, employee satisfaction, and turnover rates. Consider how well the manager handles projects and resolves conflicts. Also, evaluate their communication skills and adaptability to different situations. Combining these insights will give you a clear picture of the manager's effectiveness.

I love that you've called out some different models. Having tools and models can be a great starting point to encourage open communication about the results and to build on the psychological safety of the team in that discussion.

An excellent breakdown of the benefits of using team management models! These frameworks provide valuable insights into team dynamics and help optimise effectiveness. Understanding stages of development, roles, and crucial elements can make a significant

Depending on the situation you want to seek “constructive” feedback. Sometimes our feedback may be guided by high emotions or personal bias. When inquiring on people’s opinions, ask for Constructive Feedback or criticism. With self-assessment comes self-awareness. If you lack self-awareness, it gets a little difficult to self-reflect.

Effective team management demands clear communication, defined roles, and fostering collaboration. Empowering team members cultivates ownership and accountability. It's crucial to be adaptable to change and continuously invest in training for skill development. Recognizing and rewarding effort enhances motivation, while conflict resolution maintains harmony. Team-building activities can strengthen inter-member bonds. Employing a data-driven approach helps assess performance, guiding improvements. Balancing organizational objectives with individual aspirations ensures both team success and member satisfaction.

Que manía con "evaluar", con performance reviews, con feedbacks... La mejora se consigue acompa?ando, y acompa?ando porque te importan las personas de tu equipo. En caso de que haya que corregir algo, se comunica en el acto, que es cuándo se tiene contexto y es mas facil de entender. Apuntar cosas, y menos que te las diga otra persona, para decirlas en un O2O/PerfRev a mi no me aporta y puede frustrar tanto a quien lo da como a quien lo recibe.