How can you assess an organization's need for business process automation tools?
Business process automation (BPA) is the use of technology to streamline and optimize repetitive, manual, or complex tasks in an organization. BPA can improve efficiency, accuracy, compliance, and customer satisfaction, while reducing costs, errors, and delays. However, not every process is suitable for automation, and some may require more investment and planning than others. How can you assess an organization's need for business process automation tools? Here are some steps to follow.