How can you align user-generated content with your brand values?
User-generated content (UGC) is any form of content created by your audience, such as reviews, photos, videos, or comments. UGC can be a powerful way to boost your brand awareness, engagement, and trust, as well as to generate social proof and feedback. However, not all UGC is aligned with your brand values, and some may even harm your reputation or violate your guidelines. How can you ensure that the UGC you feature or encourage on your social media channels reflects your brand identity and mission? Here are some tips to help you align UGC with your brand values.