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How can you adapt your problem solving strategies to different types of problems?

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Problem solving is a key skill for any program coordinator, as you have to deal with various challenges and uncertainties in your projects. However, not all problems are the same, and they may require different approaches and strategies to solve them effectively. In this article, you will learn how to adapt your problem solving strategies to different types of problems, based on their complexity, urgency, and impact.

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1 Identify the type of problem

The first step to adapt your problem solving strategy is to identify the type of problem you are facing. You can use a simple framework to classify problems into four categories: simple, complicated, complex, and chaotic. Simple problems have clear causes and solutions, and can be solved by following established procedures or best practices. Complicated problems have multiple causes and solutions, and can be solved by applying expert knowledge or analytical methods. Complex problems have dynamic and interrelated causes and solutions, and can be solved by experimenting, learning, and adapting. Chaotic problems have unpredictable and emergent causes and solutions, and can be solved by taking immediate action, stabilizing the situation, and finding opportunities.

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Esther Tsedey, PFP, Investor

Consultant | Investor | AI Specialist
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Each each type of problem requires a unique approach. However the core principles remains consistently the same. First underststand clearly the bottom line issue. Second identifying various types of solutions. Third, evaluation of outcomes. As in, if you implement said solution, what would the outcome be? Now activate your critical thinking abilities and while sticking to these 3 principles. Then yes, you can adapt to any situation effectively, regardless of time sensitivity.

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Alfred Mueller II

Helping college leaders tap their institution’s hidden potential to increase enrollment, retention, and relevance ? Curious? Schedule a call
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I was trained in human-centered design thinking by IDEO U. In my experience, problems come from one or more of the following three sources: mindsets, practices, or policies. This is true for personal or professional life. When you have identified the source(s) of the problem you are facing, solutions are easier to derive. For example, one client I was working with in higher education had a director who was slow to share needed data with other units. What seemed to be a practice problem to the client was actually a mindset problem. The director had become the go-to person for information to ensure his unit's survival. Once we assured the director that the unit's elimination was not on the agenda, the director shared data readily.

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2 Choose the appropriate strategy

Once you have identified the type of problem, you can choose the appropriate strategy to solve it. For simple problems, you can use a standard or routine strategy, such as following a checklist, a manual, or a protocol. For complicated problems, you can use a systematic or analytical strategy, such as breaking down the problem into smaller parts, collecting data, using tools or models, or consulting experts. For complex problems, you can use a creative or adaptive strategy, such as brainstorming, testing hypotheses, prototyping, iterating, or collaborating with others. For chaotic problems, you can use a crisis or agile strategy, such as acting quickly, improvising, communicating, making decisions, or seizing opportunities.

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Ashwin Manjunath
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In my experience vital problem-solving skills require flexibility. The initial step is to assess the problem's nature, which guides the selection of a suitable solution strategy. For uncomplicated issues, standard methods work effectively. However, complex problems demand a more methodical analysis. Tackling complex problems calls for a dynamic and iterative approach, whereas chaotic problems require quick responses and adaptability. By understanding these varying problem types and adapting our methods to fit each, we enhance our problem-solving abilities and improve our chances of successfully overcoming these challenges.

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3 Apply the relevant skills

In addition to choosing the appropriate strategy, you also need to apply the relevant skills to solve different types of problems. For simple problems, you need to have technical or operational skills, such as knowledge of the subject matter, the process, or the tools. For complicated problems, you need to have analytical or cognitive skills, such as critical thinking, logic, reasoning, or data analysis. For complex problems, you need to have creative or innovative skills, such as ideation, design thinking, experimentation, or learning. For chaotic problems, you need to have leadership or interpersonal skills, such as communication, collaboration, negotiation, or influence.

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4 Evaluate the results and feedback

The final step to adapt your problem solving strategy is to evaluate the results and feedback of your solution. You can use different methods and criteria to measure the effectiveness and efficiency of your solution, depending on the type of problem. For simple problems, you can use quantitative or objective methods and criteria, such as numbers, metrics, indicators, or benchmarks. For complicated problems, you can use qualitative or subjective methods and criteria, such as opinions, feedback, reviews, or ratings. For complex problems, you can use emergent or dynamic methods and criteria, such as patterns, trends, insights, or outcomes. For chaotic problems, you can use adaptive or iterative methods and criteria, such as experiments, iterations, learnings, or opportunities.

By following these steps, you can adapt your problem solving strategies to different types of problems, and increase your chances of finding effective and efficient solutions. As a program coordinator, you will face various problems in your projects, and you need to be flexible and versatile in your problem solving approach. Remember, there is no one-size-fits-all solution, and you have to adjust your strategy according to the situation and the context.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Alfred Mueller II

Helping college leaders tap their institution’s hidden potential to increase enrollment, retention, and relevance ? Curious? Schedule a call
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If you are problem-solving within an organization, remember, organizational problems do not exist in a vacuum. Someone in the organization benefits from the system/status quo that is causing the problem. When I was a dean, my leadership team and I tried to move to a system of data-driven scheduling of courses. Four faculty members gave us a lot of resistance over it. Upon closer inspection, we learned that they were gaming the old system by planning six- to nine-credit overloads every semester, effectively giving themselves a 25% salary increase. That led us to take a hard look at compensation. The moral of the story: Expect resistance. And use that resistance to lead you to the real sources of the problem(s).

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How can you adapt your problem solving strategies to different types of problems?

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1 Identify the type of problem

2 Choose the appropriate strategy

3 Apply the relevant skills

4 Evaluate the results and feedback

5 Here’s what else to consider

Program Coordination

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How can you adapt your problem solving strategies to different types of problems?

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5

1 Identify the type of problem

2 Choose the appropriate strategy

3 Apply the relevant skills

4 Evaluate the results and feedback

5 Here’s what else to consider

Program Coordination

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