How can technology be used to evaluate coaching or mentoring programs?

Technology is a necessary tool to not only track progress but to see where pitfalls. I utilize technology to ensure that I am capturing the right items for my mentees. Technology is very useful to preform look back assessments to ensure that the mentorship is going the right direction. I do a lookback assessment every six months with my mentees to ensure that we are going the direction that they want to go. Sometimes, the mentees goals change and I have transistioned them to another mentor that fits where new direction.

Now, let's talk AI for sentiment analysis, mobile apps for real-time feedback, and seamless integration with HR and performance management systems. This tech-savvy trio ensures we get a holistic, real-time view of the program's pulse. By tapping into these insights, we're not just evaluating; we're fine-tuning our coaching and mentoring game. It's all about creating a culture of continuous learning and development, where every participant gets the most out of their training journey for a brighter professional future.

Absolutely, and we all want timely and effective feedback that is quantifiable, from our performance! Tech tools, such as dashboards, are great help (but must reflect accurate data/numbers).

I agree, setting goals is what focuses a team and gives them the ability to develop a plan to achieve those goals. Without goals, it’s difficult to have the team collaborate towards a common objective.

Real learning come from experiences, but technology will be more help in process of learning. It helps in more of tracking, resource access and understanding assessment.

Technology definitely helps for collecting data which is the backbone for achieving goals. It helps to collect data on a larger scale, bifurcate it in similar groups and derive conclusions. It's only when we have the correct data, we can determine the next steps on how to achieve the end goal

Data collection using relevant technological platforms has made the impact evaluation much objective-driven and efficient. Online assessment tools, audio/video recording of coaching conversation with the prior consent of the coachee are the great ways available to today's coaches. If coaching is being imparted using platform technologies (likes of BetterUp!) then inbuilt dashboard can provide both lead and lag indicators which can be diligently used.

Data collection is vital. Through platforms like online surveys and session recording tools, we gather valuable insights. This data not only reflects progress but also enhances the personalization of each coaching journey, making it more impactful.

You also require an open mind to feedback in order to eliminate confirmation bias. It is easy to look at the feedback numbers and see only what confirms your own hypothesis.

I use the cool tools we've got online for surveys and feedback. Think SurveyMonkey or Google Forms—they're like your secret agents for collecting what everyone thinks. A robust Learning Management System (LMS) acts like my coaching sidekick, keeping tabs on how everyone's skills are leveling up. Who's acing those courses? Who might need a bit more pep talk? Lastly, keep the conversation flowing. I use messaging apps or video calls for regular check-ins. It's not just about numbers; it's also about how everyone's feeling. These platforms give you the lowdown on the vibes and the real talk.

If the goal is to REALLY quantify what’s going on - then the time will need to be invested in designing the metrics, the KPI’s, the questions and ensuring that no Bias is included. For example. I’ve attended courses where to get your certificate, you need to feedback. They know they are twisting you here. So the question is. Do you really want to know - or are you just wanting to get social proof that you are amazing?

Ideally Coaching and Mentoring is such a process where human connection is of most importance. But now as the new knowledge economy is taking its pace we need to adapt to the new technologies. Also not being dependent totally on technology. Technology definitely helps and ease the process. Technology provides tools to support and analyze our data amd work accordingly towards achieving our goals for our mentees.

In the day & age of AI, collecting data & analyzing data to come up with key performance indicators (KPI) sounds logically easy & available. The user need to be part of the forum to define & refine the KPI. Collecting data, evaluating them against the objective & goals, can help to fine tune the process & learning materials.

Pretty much everything can be measured, there’ll always be key measurements, mostly aligned to ratio’s. Numbers will never tell the full story though, use numbers as indicators for learnings.

1_L'analyse des données, est très efficace pour pouvoir faire une évaluation du programme de coaching où de mentorat . 2_ Analyse des données recueillies. 3_ L'emploi de la technologie pour l'analyse des données, avec des statistiques,des graphiques,des tableaux en diagrammes et logiciels informatiques.....

Just like healthcare and teaching require personalized plans, so does training. We want to understand how a person learns best and build on those actions, quickly! Feedback for the learner and feedback for the trainer (and system/process) is the quickest way to build morale and confidence while making great strides toward excellence and expertise.

Evaluating impact of C&M is not a once-cut exercise rather finer recalibration in terms of data-contextualization and storyboarding are important. The findings of datasets can help improvise the coaching engagement plans such as frequency of contacts, duration and communication strategy.

Adaptability is key in coaching. Post-analysis, I utilize technology to refine strategies, employing feedback tools and digital action plans to ensure continuous improvement and alignment with evolving client needs.

The first adjustment should be guided by what the “mentoree”still needs for clarity of purpose. The mentor can adjust by being the “recon” for forward looking coaching after that.

When measuring the impact of coaching and mentoring experts are often stuck trying to quantify results that often seem impossible to quantify. For example, how do I know that the coaching I gave to sales people actually increased the sales of the team by 50%? Couldn't this increase be related to something else like new pricing, the implementation of a CRM, or something else? This is where expert estimation (with variance) can be truly helpful. In the book "Coaching that Counts" Anderson and Anderson communicate in Chapter 12 a foundational knowledge that will help you employ this tool. By using expert estimation (with variance) the ROI of coaching can actually be measured effectively by utilizing their ROI worksheet.

As a Coach, it's important to understand what works for a client when it comes to measuring the outcomes and success of coaching. You, as the Coach, may have your methods, but they may not work for everyone. So, it's important to have different tools - tech, spreadsheets, diagrams, 360 conversations - in your arsenal to show and remind your client of their progress from the current state of when you started working together, to the optimal outcomes you achieved during your time working together. As a Coach, I first understand what works for my client, and then I adjust accordingly. After all, it's about them, not me.

Armed with the 5 Practices Model and the Leadership Practices Inventory (LPI), I embarked on a transformative journey with participants from a major global travel client. After three batches of workshops, digging into the LPI data revealed a hunger for focused development in visionary leadership. Recognizing this need, we launched a dynamic 100-day leadership program, using daily dashboards and weekly calls to track progress. The magic happened – participants embraced visionary leadership, rocking their roles with new skills. This blend of coaching, tech tools, and teamwork swiftly turned leadership aspirations into reality. It's proof that a targeted approach, paired with technology, can spark meaningful leadership growth in no time!

Establishing online portfolios to consistently capture mentor-mentee progress reports streamlines the analysis process, facilitating prompt and informed actions based on the outcomes. It also creates a space for sharing expectations on both ends.

Data Analytics is Great It helps you analyse the market coming to you and where they are coming from. This helps to to better tailor your offers, knowing which groups are more likely to buy what but even your messaging. This has been a great too for me in both my digital magazine and course creation/coaching business.