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How can program managers be trained to conduct independent program evaluations?

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Program managers are responsible for overseeing complex and interrelated projects that aim to achieve specific outcomes and goals. To ensure the quality, relevance, and effectiveness of their programs, they need to conduct independent program evaluations that can provide evidence-based feedback and recommendations. However, program evaluation is not a simple task that can be done without proper training and preparation. In this article, we will explore how program managers can be trained to conduct independent program evaluations, and what are the benefits and challenges of doing so.

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1 What is program evaluation?

Program evaluation is a systematic process of collecting, analyzing, and interpreting data to assess the performance and impact of a program. It can help program managers answer questions such as: What are the needs and expectations of the program stakeholders? How well is the program meeting its objectives and outcomes? What are the strengths and weaknesses of the program design and implementation? What are the intended and unintended effects of the program on the target population and the broader context? How can the program be improved or sustained?

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Pothamsetty K

TPM @ Mindsprint | Program and Project Management | CSM, CSPO, ITIL V4
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Program evaluation is about seeing if the program is meeting its goals, using resources wisely, and making a real difference. The evaluation helps figure out if the program should keep going, change, or stop.

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Mike Valdez

Retired Vice Principal Career Technical Education at Califormia Department of Corrections and Rehabilitation
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I belive OSU has a program that will train project managers and administrators on the processes and best practices related to program goals and outcomes. The training provided to us at CDCR focused on the implementation, training of program staff. We also looked at program fidelity as it related to student achievement and program goals. Hope this helps.

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Harsahib Singh

AI Enthusiast | VR/AR Game Developer | Fin Tech Consultant | Passionate about AGI & ASI | Leadership in Product/Program Management
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One way to delve into program evaluation is by creating a structured evaluation plan. This plan can include defining clear objectives, determining suitable data collection methods, establishing evaluation criteria, analyzing data effectively, and finally, utilizing findings to make informed decisions or recommendations for program enhancement or sustainability.

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Swanand Deshpande

Result-driven Program Leader|| Effective Problem Solver || Improved Customer Satisfaction
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Program evaluation is a systematic process of assessing the design, implementation, and outcomes of a program to determine its effectiveness and inform decision-making. It involves collecting and analyzing data to understand the impact, efficiency, and relevance of the program in achieving its goals. In my program, we conduct 3 program standup meetings thrice a week by pods to go over the status, provide information to leadership on key decisions, key message, schedule & ris review

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2 Why is program evaluation important?

Program evaluation is important for several reasons. First, it can help program managers demonstrate the value and accountability of their programs to funders, partners, and beneficiaries. By showing the results and achievements of their programs, they can justify the use of resources and secure continued support. Second, it can help program managers learn from their experiences and improve their practices. By identifying the gaps and challenges of their programs, they can make informed decisions and adjustments to enhance their quality and effectiveness. Third, it can help program managers contribute to the knowledge and evidence base of their field. By sharing the findings and lessons learned from their programs, they can inform and influence policy, practice, and research.

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3 How can program managers be trained to conduct program evaluation?

Program managers can acquire the knowledge and skills to conduct program evaluation through various methods and sources. Formal education, such as short workshops or degree programs, can provide a solid framework for understanding the fundamentals of program evaluation. Self-directed learning is also an option, with online resources, books, journals, podcasts, and webinars offering guidance. Additionally, peer learning through networks or associations of program evaluators or practitioners can foster collaboration and support. Finally, mentoring or coaching from experienced evaluators or mentors can provide personalized and customized support.

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Troy Jabez Brown - MS, CSM

Management and Program Analyst | Military Health SME | Planning Commissioner | U.S. Navy Master Chief (Retired)
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Program evaluation has to be part of the organizational culture and have a framework to support. Does the framework cover Implementation, Effectiveness, Efficiency, Cost-Effectiveness, and Attribution? You need to plant it before you grow it! #programmanagement

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4 What are the benefits of conducting program evaluation?

Conducting program evaluation can bring many benefits to program managers and their programs, such as increased credibility and legitimacy, enhanced learning and improvement, and expanded influence and impact. Program evaluation can help program managers establish and maintain their credibility as professionals, gain insights and feedback on their programs, and generate evidence to inform policy, practice, and research. Through program evaluation, they can demonstrate commitment to quality, accountability, and transparency, as well as deliver results and value to their stakeholders. Ultimately, this can help them enhance their learning and improvement as practitioners and managers, as well as expand their influence and impact as change agents and advocates.

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5 What are the challenges of conducting program evaluation?

Conducting program evaluation can also pose many challenges to program managers and their programs, such as limited resources and capacity, complex and dynamic contexts, and ethical and methodological issues. Program managers may face constraints in allocating and managing resources and capacity, while dealing with multiple stakeholders and expectations. Moreover, ethical and methodological issues such as confidentiality, consent, validity, reliability, and bias may also arise. Program managers must balance these considerations with other program demands and priorities to ensure the quality, rigor, and credibility of their data and findings.

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Jaspreet Sidhana, PfMP?, PMP?

GBS Strategy Execution | Transformation | Program Management | Ex-Accenture and KPMG Strategy | Six Sigma Black Belt | SAFe? 6 Scrum Master | CSPO
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In my experience when evaluating programs, challenges often arise in setting clear goals, gathering trustworthy data, involving stakeholders effectively, managing limited resources, and handling potential biases in the evaluation process. To over come the challenges, we can use tools like logic models for clear goal definition, employ diverse data collection methods, engage stakeholders through surveys or interviews, manage resources efficiently, and employ rigorous evaluation designs to minimize bias.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can program managers be trained to conduct independent program evaluations?

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1 What is program evaluation?

2 Why is program evaluation important?

3 How can program managers be trained to conduct program evaluation?

4 What are the benefits of conducting program evaluation?

5 What are the challenges of conducting program evaluation?

6 Here’s what else to consider

Program Management

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How can program managers be trained to conduct independent program evaluations?

1

2

3

4

5

6

1 What is program evaluation?

2 Why is program evaluation important?

3 How can program managers be trained to conduct program evaluation?

4 What are the benefits of conducting program evaluation?

5 What are the challenges of conducting program evaluation?

6 Here’s what else to consider

Program Management

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