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How can IT Operations professionals overcome imposter syndrome?

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Imposter syndrome is a common phenomenon among IT Operations professionals, who often have to deal with complex systems, high expectations, and constant change. Imposter syndrome is the feeling that you are not qualified, skilled, or competent enough for your role, and that you are a fraud who will be exposed at any moment. It can affect your confidence, performance, and well-being, and prevent you from pursuing new opportunities or challenges. However, imposter syndrome can be overcome with some strategies and mindset shifts. Here are some tips to help you cope with imposter syndrome and boost your self-esteem as an IT Operations professional.

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1 Acknowledge your feelings

The first step to overcome imposter syndrome is to recognize and accept that you are experiencing it. Imposter syndrome is not a sign of weakness or incompetence, but a natural reaction to the uncertainty and complexity of IT Operations. You are not alone in feeling this way, and many successful and experienced IT Operations professionals have faced the same doubts and fears. By acknowledging your feelings, you can start to challenge the negative thoughts and beliefs that fuel imposter syndrome, and replace them with more realistic and positive ones.

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Kenneth Brown

Senior IT Manager/Director | Helping companies in streamlining IT operations via infrastructure development and vulnerability assessment.
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Once you have acknowledged this realize that you have literally taken the first step. The other thing you need to realize is that, it is YOU. No one can make you feel imposter syndrome; it is YOU that feels trapped, it is YOU that doesn't feel adequate, it is YOU that doesn't know where to go. The good news? There is a 180 of those feelings.

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2 Celebrate your achievements

One of the reasons why IT Operations professionals suffer from imposter syndrome is that they tend to focus on their mistakes, gaps, and failures, and overlook their accomplishments, strengths, and contributions. To counter this tendency, you need to celebrate your achievements and remind yourself of your value and impact. Keep a record of your successes, such as completing a project, solving a problem, learning a new skill, or receiving positive feedback. Review your record regularly, and share it with others who can appreciate and support you. This will help you build your confidence and credibility, and recognize your own potential.

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Bobby Arbuthnot

Customer Experience Executive Leader | Customer Success Strategist | Organization Builder | Portfolio Leader | Board Member | LinkedIn Top Voice
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By purposefully documenting accomplishments through metrics, testimonials, learning experiences, and challenges overcome, IT ops professionals can appreciate their actual achievements when self-doubt creeps in. Some ways to start include: -Note verbal kudos, thank you messages, and performance compliments you receive. We often minimize these in the moment. -Quantify savings or efficiencies you've generated for the business through your work. Put tangible value on your contributions. -Remember the learning experiences behind successes - write down skills you've gained even from failed initiatives. -Recall the challenges you overcame, not just the positive outcomes, to appreciate the grit behind successes.

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3 Seek feedback and support

Another way to overcome imposter syndrome is to seek feedback and support from others who can help you grow and improve. Feedback can help you identify your areas of improvement, as well as your areas of excellence. It can also help you correct any distorted perceptions or assumptions that you may have about yourself or your work. Support can come from mentors, peers, managers, or coaches who can offer you guidance, advice, encouragement, and inspiration. By seeking feedback and support, you can learn from others, leverage their expertise, and develop your skills and knowledge.

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Bobby Arbuthnot

Customer Experience Executive Leader | Customer Success Strategist | Organization Builder | Portfolio Leader | Board Member | LinkedIn Top Voice
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By reaching out with encouragement, guidance, and reminders of proven skill, IT ops professionals can cultivate confidence in colleagues prone to imposter syndrome. - Validate their technical skills and expertise when you witness them handle a complicated issue or take on a new challenge successfully. - When you hear peers express self-doubt, share times when you felt the same but overcame it. Vulnerability can be reassuring. - Nominate colleagues for awards or speaking opportunities to get external validation they may not give themselves. - Suggest mentorships or job shadowing that can help less experienced team members - Recommend peers for exciting new projects or assignments that stretch their capabilities. Support their growth.

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4 Embrace learning and growth

Imposter syndrome can make you feel like you need to know everything, be perfect, and never make mistakes. However, this is unrealistic and unsustainable, especially in IT Operations, where technology and best practices are constantly evolving. Instead of setting yourself impossible standards, you need to embrace learning and growth as part of your professional journey. Learning and growth mean that you are willing to try new things, experiment, fail, learn from your failures, and improve. Learning and growth also mean that you are curious, humble, and open-minded, and that you see challenges as opportunities to expand your horizons.

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Bobby Arbuthnot

Customer Experience Executive Leader | Customer Success Strategist | Organization Builder | Portfolio Leader | Board Member | LinkedIn Top Voice
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Rather than judging yourself on what you don't yet know, focus on the exciting process of actively learning, growing, and reaching your potential as an IT operations professional. Some effective starting points include: - Adopt a growth mindset. View abilities as learnable over time, not fixed traits. - Take on stretch assignments outside your comfort zone. They build confidence through experience. - Read industry blogs/podcasts to stay on top of new technologies and approaches. Continuous learning is key. - Speak at a conference or user group meetup. It challenges you to assemble expertise and share it authoritatively. - Find a mentor who can advise you as you take on new challenges. Their guidance helps demystify unfamiliar territory.

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5 Reframe your mindset

The final tip to overcome imposter syndrome is to reframe your mindset and attitude towards yourself and your work. Imposter syndrome is often driven by a fixed mindset, which believes that your abilities are innate and fixed, and that you need to prove yourself constantly. To overcome imposter syndrome, you need to adopt a growth mindset, which believes that your abilities are flexible and can be developed through effort and feedback. A growth mindset also helps you focus on the process and the progress, rather than the outcome and the comparison. By reframing your mindset, you can reduce your stress and anxiety, and increase your motivation and satisfaction.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can IT Operations professionals overcome imposter syndrome?

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3

4

5

6

1 Acknowledge your feelings

2 Celebrate your achievements

3 Seek feedback and support

4 Embrace learning and growth

5 Reframe your mindset

6 Here’s what else to consider

IT Operations

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How can IT Operations professionals overcome imposter syndrome?

1

2

3

4

5

6

1 Acknowledge your feelings

2 Celebrate your achievements

3 Seek feedback and support

4 Embrace learning and growth

5 Reframe your mindset

6 Here’s what else to consider

IT Operations

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