How can Oil and Gas companies build effective partnerships with their customers?

It's important to understand whether your customer is the type of customer that is willing or interested in building partnerships. Most generally speaking aren't. There are groups at a number of companies like Chevron, Devon, Conoco, etc however that are structured specifically to help implement new technologies or products so if that's the reasoning for partnering, those would be the folks I would start with. They have their own budgets normally which makes it much easier to get any sort of testing underway as it won't infringe on an AFE. Also be very clear with your potential partners about what it is that you want to do and why it's beneficial for them. If you can't clearly answer that, it's going to be a hard sell.

There is a fine line between calling customers partners and what partners by definition really are. This article should be more customer success focused or more of a sales process conversation. I would say this is more about building a better customer buying experience.

En mesas de trabajo y antes de ofrecer cualquier producto o servicio, realizar preguntas abiertas donde exploremos las necesidades de nuestros clientes, cuales son sus principales retos, objetivos, y de ahi comenzar a revisar nuestro portafolio de soluciones y no al revés. Abiertamente comunicar si reconocemos que no somos la mejor solución para ellos y sugerir si conocemos otros proveedores que puedan llenar sus expectativas

Ao termos um contrato vigente, é esperado que entreguemos todos os servi?os contratados de excelente maneira. Porém o famoso “over delivery” te leva a um patamar onde novas oportunidades s?o geradas, aumentando assim a confian?a e credibilidade junto ao seu cliente. Agregar valor adicional pode ser feito de diferentes formas, seja com relatórios n?o previstos contratualmente, mas que atribuem valor ao negócio, permitindo melhores análises e tomadas de decis?es ou até mesmo em aconselhamentos em áreas ainda n?o inseridas no contrato atual.

La relacion deben nutrirse desde el respeto y la confianza que sembramos en nuestros clientes y viceversa de ahí se construye el camino de la comunicación que nos permitirá en un dialogo honesto y abierto entender lo que necesita el cliente y como podemos ayudarlos,

Revisiones periodicas con el cliente, entender que funciono bien y documentar como buena practicar, reconocer que se pudo hacer mejor y diferente como lecciones aprendidas, crear nuevas formas de resolver los problemas sobre la marcha como ideas creativas e innovar.

Possibly open up to the possibility of new ways of obtaining energy and thus maintain long-term business relationships. the 2030 agenda is over our heads