How can mobile device usage and performance be monitored in a corporate environment?

MDM has it all to monitor, the extent depends on the imagination of the requirements! You can get everything off the phone. Analytics on the data is the key.

Mobile Device Manadement (MDM) is a great tool for today's ever evolving world of technology. It can allow employees to work remotely (or 'off-site') and still help ensure that their devices meet your corporate standards for applications, Operating Systems, and for understanding the current performance metrics of the devices (best practice would dictate to take some baselines of the devices you're using first, to understand how they should perform, so it is useful to have a set standard for these types of devices). It can also allow you to restric access depending on 'Non-Compliance' with company standards. It is important to note that you should do a survey of your estate to ensure you can be secure, without impacting productivity.

Ensuring all your mobile devices are managed by a MDM product is essential for any business to ensure compliance and posture reviews across their mobile estates. Many companies focus on laptop and desktop management, but often forget about MDM. Almost every person has a mobile, meaning almost every person is a risk to your business. Don’t forget about things such as patch management, browser security, face identification, MFA, and password vaults. All of these should apply to mobiles, just as much as laptops/desktops.

Nos dias atuais, onde uma parcela siginificativa de dados corporativos s?o transacionados pois dispositivos móveis, é FUNDAMENTAL a implementa??o de uma solu??o MDM para apoiar a área de seguran?a da informa??o no gerencimento e condicionamento de quais aplica??es podem ser utilizados ou consumir informa??es empresariais de forma segura.

MDM solutions are like the friendly neighborhood guardians for your company's mobile devices. They're easy to set up and even easier to use. Imagine being able to quickly get all your phones and tablets in line, ensuring they follow your company's security rules without needing a tech degree. It’s like having a remote control for your mobile devices – you can manage everything from security to apps with a few clicks. Plus, they're designed for everyone, not just the IT pros. With MDM, keeping your mobile tech safe and efficient becomes a breeze, letting you focus on the big picture.

In MAM, the app management lifecycle for apps begins when an app is added and it progresses through deploy, configure, protect and retire.

MAM is like having a guardian for the apps on your phone or tablet. It helps organizations make sure that the apps you use for work are safe, updated, and follow the rules. MAM allows your company to control which apps you can have on your device, keeping things secure. It also helps protect important information inside those apps by adding extra locks and making sure data doesn't accidentally leak. Imagine it as a friendly bouncer for your work apps, making sure they play by the rules and stay safe, while making your job easier by handling updates and settings for you.

Esto también ha permitido un mejor control del uso de los dispositivos, por ejemplo en un lugar donde laboré y nos brindaban dispositivos móviles, no podía configurar el correo si no tenía activo el bloqueo de pantalla con patrón o código de seguridad, y también me pedía que activara el doble factor de autenticación para poder instalar aplicaciones.

Mobile Application Management (MAM) is like your company's personal app store manager, ensuring that only the right apps make it onto your team's phones and tablets. It's super user-friendly, making it a snap to control which apps your team can use and how they share company data. Think of it as a gatekeeper, guarding against risky apps while making sure your team has everything they need to work efficiently. Whether you're in the office or on the go, MAM lets you push updates or remove apps with just a few clicks, keeping everyone on the same page without any tech headaches. It’s the perfect tool for keeping your mobile workspace tidy and secure, all with minimal fuss.

Mobile analytics is like a detective for your phone apps. It helps app makers understand how people use their apps by collecting and studying data. Imagine it as a way to see which buttons people click, how long they stay on certain pages, and what makes them happy or frustrated. This information helps app creators make their apps better, fixing problems and adding things people like. Mobile analytics also show how many people use an app, where they are from, and what devices they use. It's like having a map to guide app creators in making improvements, creating a smoother and more enjoyable experience for users like you.

Mobile testing is like giving a health checkup to your phone or tablet. It's a way to make sure that the apps on your device work well and won't cause problems. Testers try different things, like tapping buttons, entering information, and moving through the app to find any bugs or issues. They want to make sure that everything runs smoothly and that the app won't crash or misbehave. Mobile testing also checks if the app looks good on different types of devices and screens. It's like making sure your favorite game or app is in top shape, so you can enjoy using it without any glitches or surprises.

Mobile security should also cover high level of endpoint protection, defending against phishing, man-in-the-middle, and cryptojacking attacks plus other device, network, app and content-based threats.

In the all-IP based mobile communications systems (4G and beyond), mobile device security becomes imperative because it is no longer about preventing security threat to the endpoint device (mobile device), but also for the network systems/sub-systems (radio, core and other support systems). The evolving generations of communications networks now progressively include 'security by design'.

Most MDM solutions have internal compliance profiles that can be assigned and customized for your environment and needs. An example of a common compliance policy is to require a minimum OS version on the device. If the device is not at the minimum OS, you can typically mark the device as non-compliant and assign an action to non-compliant devices. Some actions may start as a simple email/notification letting the user know to update OS but if the user fails to update within a certain amount of time the device may trigger another action to disallow access to corporate data until the OS version is compliant.

Regular audits and usage policies are vital in the corporate tech world. Think of them as the rulebook and health check for your company's tech use. Usage policies are like traffic rules for your team's digital highway, guiding them on how to safely and effectively use their devices and apps. They help avoid digital mishaps and ensure everyone's on the same page about what's cool and what's not in tech usage. On the other hand, regular audits are like routine check-ups for your tech environment. They help spot any sneaky issues or performance hiccups before they turn into major headaches. Together, these steps keep your digital workspace running smoothly and securely, much like how regular maintenance keeps a car in top-notch condition.

El uso de plataformas que nos puedan brindar soluciones de este tipo, como Google Workspaces, Microsoft con sus soluciones Cloud de Azure Directory por ejemplo. También hay plataformas que otros fabricantes crean para seguridad como puede ser Fortinet, Palo Alto, Cisco, Qualys, por mencionar algunos.

MDM is a necessary component of security at all organizations. Investing in good MDM practices not only keeps your environment and data secure, but it allows your employees to work easily once applications are integrated into the MDM environment and made accessible for employees.