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How can leaders drive community service innovation through effective leadership?

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Community service innovation is the process of creating and implementing new or improved ways of addressing social and environmental challenges. It can involve developing new products, services, models, methods, or partnerships that have a positive impact on the community and its stakeholders. Effective leadership is essential for driving community service innovation, as it can inspire, motivate, and empower people to collaborate, experiment, and learn from failures and successes. In this article, you will learn how leaders can drive community service innovation through four key practices: fostering a culture of innovation, engaging diverse stakeholders, leveraging resources and partnerships, and measuring and communicating impact.

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1 Fostering a culture of innovation

A culture of innovation is one that encourages and supports creativity, risk-taking, learning, and adaptation. Leaders can foster a culture of innovation by setting a clear and compelling vision, articulating the values and principles that guide the innovation process, and creating a safe and supportive environment for people to share ideas, feedback, and challenges. Leaders can also model innovative behavior by challenging assumptions, seeking new perspectives, and experimenting with different solutions. Additionally, leaders can recognize and reward innovation efforts and outcomes, and celebrate failures as opportunities for learning and improvement.

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David Henderson

Chief Human Resources Officer
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For good reasons, organizations are structured predominantly on the vertical axis. Hierarchy of this type, however, works directly against innovation. So it is that leaders need to find ways to connect people within and across organizations on a horizontal and diagonal axis and critically, embracing as much diversity as possible in the process. Depending on the task, bringing talent together from across diverse organizations through partnerships and collaborations and across diverse business models and geographies embracing human diversity and thinking at all levels. That’s where the magic happens.

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Felix Liao, DDS, MAGD, ABGD

Holistic Mouth Doctor ? Best Selling Author ? Healthcare Innovator training dentists to become Airway Mouth Doctors
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Effective leadership can significantly drive community service innovation by fostering a culture that embraces creativity, risk-taking, and continuous learning. To cultivate such a culture, leaders must first set a clear and compelling vision that aligns with the values and principles guiding the innovation process. This vision provides direction and purpose, motivating team members to engage in creative problem-solving.

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Laura Zineb Mu?oz Abdelkader

Economista Coordinadora Proyectos área Sector Público en ATA Federación Nacional de Trabajadores Autónomos
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El Liderazgo Sostenible es un enfoque innovador y progresista que debe integrar la sostenibilidad en la toma de decisiones y acciones en la empresa. En un mundo cada vez más consciente de los problemas ambientales, sociales y económicos, el liderazgo sostenible se ha convertido en una necesidad urgente para las empresas y organizaciones que buscan tener un impacto positivo en la sociedad y el medio ambiente. Un principio fundamental del liderazgo sostenible es el compromiso con la ética en todas las áreas de la empresa. Integridad, Honestidad y Transparencia en todas sus interacciones comerciales, manteniendo altos estándares éticos en sus operaciones y relaciones con los trabajadores, clientes, proveedores y la sociedad en general.

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Fiona Wilhelm

Keynote Speaker + Educator on Future of Work + AI | Generative AI
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After seeing some incredible wins & some spectacular fails to foster a culture of innovation. It comes down to these 5 Things: 1. Sponsorship - a clear leader who owns innovation and has the agency to change processes and potentially even business models. 2. Intention - what is your intention? 3. Investment - are you really willing to do what it takes to empower your people to innovate? This is more than just money 4. A Proper change management team - if you are asking people to change their behaviours or ways of working , you have to intentionally SUPPORT and communicate that change. You need a dedicated team to do this or people will revert to the old way. 5. Facilitated Collaborative Working Sessions to accelerate diverse thinking

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Alejandro Bonilla Gómez

Director Ejecutivo | Recursos Humanos | Gerencia de proyectos | Sostenibilidad | Negociación estratégica | Gestión de contratos y proveedores | Crowdfunding | Planeación | SAP | Salesforce | Siigo | Servicio al cliente
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Impulsar la innovación en el servicio comunitario a través de un liderazgo efectivo implica adoptar enfoques estratégicos que fomenten la creatividad, la colaboración y la resolución de problemas. Debemos ser estrategas comunicando al interior de la organización lo que se busca con una cultura de innovación, involucrando a la comunidad en los procesos de toma de decisiones, facilitando espacios de interacción entre personal de la organización y el personal externo. Indispensable empoderar a los equipos logrando así desarrollar habilidades en la toma de decisiones.

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2 Engaging diverse stakeholders

Stakeholders are the people who are affected by or have an interest in the community service innovation. They can include beneficiaries, staff, volunteers, donors, partners, policymakers, and others. Engaging diverse stakeholders can help leaders to understand the needs, preferences, and expectations of the community, to co-create and co-deliver solutions that are relevant and responsive, and to build trust and support for the innovation. Leaders can engage diverse stakeholders by using participatory and inclusive methods, such as surveys, interviews, focus groups, workshops, or co-design sessions, and by involving them throughout the innovation cycle, from ideation to implementation to evaluation.

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3 Leveraging resources and partnerships

Resources and partnerships are the assets and relationships that can enable and enhance the community service innovation. They can include financial, human, physical, technological, social, or intellectual resources, and formal or informal partnerships with other organizations, institutions, networks, or communities. Leveraging resources and partnerships can help leaders to access new or additional sources of funding, expertise, equipment, data, or influence, to share risks and responsibilities, to scale up or replicate the innovation, and to create synergies and complementarities. Leaders can leverage resources and partnerships by identifying and mapping the existing and potential resources and partners, by establishing clear and mutually beneficial agreements and expectations, and by maintaining regular and transparent communication and coordination.

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4 Measuring and communicating impact

Impact is the change or difference that the community service innovation makes on the community and its stakeholders. It can be measured in terms of outputs, outcomes, or impacts, and using quantitative or qualitative indicators. Measuring and communicating impact can help leaders to demonstrate the value and effectiveness of the innovation, to learn from the results and feedback, to improve the innovation or make adjustments, and to attract and retain support and recognition. Leaders can measure and communicate impact by defining the goals and objectives of the innovation, by selecting appropriate methods and tools for data collection and analysis, and by reporting and disseminating the findings and stories in a clear and compelling way.

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Christina Albrecht

Data is the new Digital - Transformation h?rt nie auf!
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Mit dem Flight Level Ansatz und einer am Wertstrom ausgerichteten Steuerung der Innovation l?sst sich der Erfolg und Impact von Innovation sehr gut messen. Damit bringt man Innovation heraus aus dem Elfenbeinturm und rein in das Unternehmen und in die dedizierte Wertgenerierung. Kennzahlen oder OKRs k?nnen dann direkt am Nutzen imWertstrom oder Produkt festgemacht werden und reine Mengen Abfragen wie Anzahl der Innovationen in Funnel werden obsolet. Wichtig ist neben der Wirkkraft der Innovation auch deren Aufwand und die Zeit zu steuern (Verh?ltnism??igkeit)!

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Stephanie Bennett, MBA DMS

Information Technology Professional Advisor
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Walk the floor, listen to the voices and experiences on the ground, test ideas in focus groups with customers and implement the ones which will give the best outcomes not just those that are innovative. Regroup on those that don’t make the cut and put another lens on the idea to seek ways to improve.

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Ingun Bol ??

???? ?? ???????????????? ?????? ???????????? | Creator Wize Move Society | Founder Female Wave of Change | Top 40 over 40 World's Most Inspiring Women | Top 100 Women in Social Enterprise 2022
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Effective leadership in driving community service innovation involves authentic leadership and the integration of the older generation's knowledge and wisdom. By fostering an environment that values and respects the experiences of the older generation, authentic leaders inspire collective action and cultivate creativity within the community. Through mentorship and knowledge transfer, they bridge generational gaps, creating a harmonious platform for innovation that is deeply rooted in tradition yet oriented towards the future. This approach not only enriches the community with valuable insights but also ensures that service projects are sustainable, compassionate, and adaptable to changing needs.

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How can leaders drive community service innovation through effective leadership?

1

2

3

4

5

1 Fostering a culture of innovation

2 Engaging diverse stakeholders

3 Leveraging resources and partnerships

4 Measuring and communicating impact

5 Here’s what else to consider

Non-profit Leadership

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How can leaders drive community service innovation through effective leadership?

1

2

3

4

5

1 Fostering a culture of innovation

2 Engaging diverse stakeholders

3 Leveraging resources and partnerships

4 Measuring and communicating impact

5 Here’s what else to consider

Non-profit Leadership

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