登录查看更多内容

How can hospitality team members foster a sense of community and belonging?

由人工智能和领英社区提供技术支持

Community and belonging are essential for hospitality team members, who work in a dynamic and diverse industry that requires collaboration, communication, and creativity. By fostering a sense of community and belonging, hospitality team members can enhance their performance, satisfaction, and well-being, as well as create positive experiences for their guests and colleagues. In this article, we will explore some strategies that hospitality team members can use to foster a sense of community and belonging in their workplace.

此文章中的业界达人

由社区从 7 条内容中精选。了解更多

Asif A.

?? Hospitality Leader | Housekeeping Rooms Division & Operations Expert | Pre-Openings | Digital Transformation |…
Manuel Lic?

I help hospitality businesses to scale. ??
Kamal Kant Gautam

Restaurant Manager at IHCL | Expert in Team Leadership | Exceptional Customer Service | Hospitality Administration |…

1 Share your vision and values

One way to foster a sense of community and belonging is to share your vision and values with your team members. Vision and values are the guiding principles that define your purpose, goals, and standards in your hospitality role. By sharing your vision and values, you can align your team members with a common direction, inspire them to pursue excellence, and create a culture of trust and respect. You can share your vision and values through regular meetings, feedback sessions, recognition programs, and stories that illustrate your desired outcomes and behaviors.

添加您的观点

Asif A.

?? Hospitality Leader | Housekeeping Rooms Division & Operations Expert | Pre-Openings | Digital Transformation | Forbes & LQA Champion | ?? Global Hospitality Expertise
举报内容
Creating a strong sense of community within a hospitality team is vital. Encouraging open communication, organizing team-building activities, acknowledging individual contributions, and cultivating an inclusive environment fosters belongingness. Shared goals, mutual respect, and regular feedback are key in nurturing a cohesive and supportive community among team members.

已翻译

赞

2 Celebrate diversity and inclusion

Another way to foster a sense of community and belonging is to celebrate diversity and inclusion in your team. Diversity and inclusion are the recognition and appreciation of the differences and similarities among your team members, such as their backgrounds, cultures, perspectives, skills, and personalities. By celebrating diversity and inclusion, you can leverage the strengths and talents of your team, foster a sense of belonging and acceptance, and create a more inclusive and innovative hospitality environment. You can celebrate diversity and inclusion by encouraging your team members to share their stories, opinions, and experiences, providing equal opportunities and support, and celebrating the achievements and contributions of your team.

添加您的观点

Asif A.

?? Hospitality Leader | Housekeeping Rooms Division & Operations Expert | Pre-Openings | Digital Transformation | Forbes & LQA Champion | ?? Global Hospitality Expertise
举报内容
Embrace diversity by organizing cultural events, promoting open dialogue about differences, and ensuring fair treatment for all. Inclusion thrives through respect, appreciation, and equal opportunities for everyone.

已翻译

赞

3 Encourage collaboration and communication

A third way to foster a sense of community and belonging is to encourage collaboration and communication among your team members. Collaboration and communication are the processes of working together and exchanging information to achieve a common goal or solve a problem in your hospitality role. By encouraging collaboration and communication, you can improve the efficiency and quality of your work, enhance the learning and development of your team, and create a more cohesive and supportive hospitality community. You can encourage collaboration and communication by setting clear expectations and roles, providing feedback and guidance, facilitating teamwork activities and events, and using effective communication tools and techniques.

添加您的观点

Asif A.

?? Hospitality Leader | Housekeeping Rooms Division & Operations Expert | Pre-Openings | Digital Transformation | Forbes & LQA Champion | ?? Global Hospitality Expertise
举报内容
Encourage collaboration by valuing diverse perspectives, fostering a culture of sharing ideas, and emphasizing teamwork. Open communication channels and active listening are crucial in ensuring seamless coordination within the hospitality team.

已翻译

赞
Veronica Cecilia Arguello

Senior Project Manager - IT Tourism Consultant
举报内容
Segùn mi experiencia, muchas de las metodologìas àgiles que sòlo se ven para ser aplicadas al Soft, me he dado cuenta que trabajando en el rubro de Hospitalidad son totalmente ùtiles e innovadoras en este rubro. Dependiendo de los turnos definidos AM , PM, Noche, se pueden hacer los inicios de turno y cambios aplicando daily meetings. Ejemplo, al ingreso del turno AM comentar el objetivo de trabajo, 10 check out y 5 check in. Desayunos, que todos sepan el objetivo y que se entienda el objetivo y las tareas a cumplir ese dìa y los próximos. Esto brinda al equipo nociòn de tiempos, prioridades y genera colaboración para poder cumplir esos objetivos. Ojalá sea de utilidad.

已翻译

赞

4 Show appreciation and recognition

A fourth way to foster a sense of community and belonging is to show appreciation and recognition to your team members. Appreciation and recognition are the expressions of gratitude and acknowledgment for the efforts and achievements of your team members in your hospitality role. By showing appreciation and recognition, you can boost the morale and motivation of your team, reinforce the desired behaviors and outcomes, and create a more positive and rewarding hospitality culture. You can show appreciation and recognition by saying thank you, giving compliments, providing rewards and incentives, and highlighting the successes and impacts of your team.

添加您的观点

5 Create fun and social opportunities

A fifth way to foster a sense of community and belonging is to create fun and social opportunities for your team members. Fun and social opportunities are the activities and events that allow your team members to relax, enjoy, and bond with each other in your hospitality role. By creating fun and social opportunities, you can reduce the stress and burnout of your team, increase the engagement and loyalty of your team, and create a more fun and friendly hospitality atmosphere. You can create fun and social opportunities by organizing games, contests, parties, outings, and other informal gatherings that suit the interests and preferences of your team.

添加您的观点

Manuel Lic?

I help hospitality businesses to scale. ??
举报内容
To enhance the relationship between coworkers in hospitality, as a leader, it's essential to facilitate a healthy environment aside from working hours where the staff can disconnect from the usual talks about service, cocktails, work, and getting to know each other. You can do that by signing them up for marathons and game nights or organizing sightseeing for the international workers to show them the cultural heritage.

已翻译

赞

6 Seek feedback and improvement

A sixth way to foster a sense of community and belonging is to seek feedback and improvement from your team members. Feedback and improvement are the inputs and actions that help you and your team members to learn, grow, and improve in your hospitality role. By seeking feedback and improvement, you can demonstrate your commitment and openness to excellence, enhance the skills and knowledge of your team, and create a more learning-oriented and adaptive hospitality environment. You can seek feedback and improvement by asking for and giving constructive feedback, providing training and coaching, setting and reviewing goals and plans, and implementing changes and solutions.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Kamal Kant Gautam

Restaurant Manager at IHCL | Expert in Team Leadership | Exceptional Customer Service | Hospitality Administration | Operations Management | Staff Training | Inventory Control | | Financial Planning.
举报内容
Creating a sense of belonging for all team members in hospitality management can be achieved by recognizing individual strengths, encouraging collaboration and communication, supporting diversity and inclusion, providing social and learning opportunities, and creating a positive team culture. Strong community connections are also key for hospitality success, as they create a feeling of belonging for everyone, including staff and guests. Hospitality professionals can connect with their community by building authentic relationships with other businesses and locals, hosting events, and offering classes. By embracing these practices, hospitality team members can foster a positive work culture, enhance customer service, and reduce turnover.

已翻译

赞
Juliane Landelle

Supporting families to build their postpartum foundations in the UAE | Founder of The ?M Journey | Hospitality Expert | LinkedIn Top Hospitality Voice
举报内容
To build a great vibe of community and belonging in the hospitality team, the main area to focus on is to communicate openly. Listen up to what guests are saying, and make everyone feel heard and welcome. Team up, give props for good work, and throw in some cool events or activities that bring everyone together.

已翻译

赞

Hospitality

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How can hospitality team members foster a sense of community and belonging?

1

2

3

4

5

6

7

1 Share your vision and values

2 Celebrate diversity and inclusion

3 Encourage collaboration and communication

4 Show appreciation and recognition

5 Create fun and social opportunities

6 Seek feedback and improvement

7 Here’s what else to consider

Hospitality

给文章评分

感谢您的反馈

更多Hospitality相关文章

更多相关阅读内容