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How can healthcare providers be more sensitive to diverse family structures?

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As a patient advocate, you may encounter families with different backgrounds, beliefs, and preferences than your own. How can you respect and support their needs and wishes, while ensuring they receive quality care and information? In this article, we will explore some ways to be more sensitive to diverse family structures, and why it matters for patient advocacy.

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Embrace diverse communication tools:

Offering educational materials in multiple languages and formats ensures all families can access vital information. Collaborating with interpreters and cultural liaisons provides more personalized support, making healthcare more inclusive.### *Prioritize continuous learning:Regularly attend workshops or webinars on cultural competence to enhance your sensitivity. Reflect on your biases and seek feedback from diverse families to continually improve your approach.

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1 What is family diversity?

Family diversity refers to the variety of forms and arrangements that families can have, such as single-parent, blended, extended, adoptive, foster, same-sex, intergenerational, or multiracial families. Family diversity also includes the different values, norms, and expectations that families may hold, such as religious beliefs, cultural traditions, communication styles, decision-making processes, and coping strategies. Family diversity can influence how families interact with the healthcare system, and how they perceive and respond to health issues.

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Leonel Sanchez, MBA

Senior Marketing Specialist at Scripps Health
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Diversity may also include immigration status where some members are U.S. born and others are legal residents and undocumented. Many dynamics in terms of rights and expectations as well as fears and hopes.

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2 Why is family diversity important for patient advocacy?

Recognizing and respecting family diversity is important for patient advocacy, because it can help you build trust and rapport with your clients, understand their perspectives and preferences, and advocate for their best interests. By being sensitive to family diversity, you can also avoid stereotypes, assumptions, and biases that may interfere with your communication and collaboration with your clients and their healthcare providers. Moreover, you can promote cultural competence and diversity in the healthcare system, and contribute to health equity and social justice for all families.

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Vanessa Funmi Ullam
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Family diversity is essential for patient advocacy because it recognizes that patients come from varied family backgrounds. Understanding and appreciating this diversity allows healthcare providers to offer more personalized and culturally competent care, taking into account the unique needs and dynamics of each family.

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Jenny Hambleton

Director of Partnerships | Elevating Patient Voices through AI
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Family diversity is important for patient advocacy because it builds trust, enables understanding of diverse perspectives, and allows advocates to customize support to individual needs. Acknowledging family diversity is crucial for providing personalized and equitable support to patients. Without understanding family diversity, you won't be able to support a patient to the fullest and give them the best outcomes possible.

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3 How can you learn about family diversity?

One of the best ways to learn about family diversity is to listen to your clients and their families, and ask open-ended questions that invite them to share their stories, experiences, and views. You can also do some research on the cultural and social factors that may affect your clients and their families, such as their history, language, beliefs, values, customs, and practices. However, you should avoid generalizing or stereotyping based on your research, and always respect the individuality and uniqueness of each family.

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4 How can you communicate with diverse families?

Communication is key for effective patient advocacy, and it can be challenging when working with diverse families. You should always use clear, respectful, and empathetic language, and avoid jargon, slang, or idioms that may confuse or offend your clients and their families. You should also be aware of the non-verbal cues that may convey different meanings across cultures, such as eye contact, gestures, facial expressions, and personal space. If there is a language barrier, you should use a professional interpreter or a reliable translation tool, and avoid relying on family members or friends to translate.

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Vanessa Funmi Ullam
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Communication with diverse families requires cultural sensitivity and adaptability. Use open-ended questions, active listening, and non-judgmental language. Be aware of cultural norms related to communication styles, privacy, and decision-making within different family structures.

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Audrey C. Durrant,MD,FACS,FAAP ????????

Board Certified Pediatric Surgeon / Author / Founder WhiteCoatGreenRoom.com / member of ForbesBLK / DHA eligible
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I did my Pediatric Surgery Fellowship in Oregon at OHSU, during that time surrogacy was either in its infancy (no pun intended) or illegal for same sex couples in some countries outside of the US; OHSU was a popular location for these couples who wanted to have children. If a complication was identified on pre-natal ultrasound the families would be referred for counselling. After some mis-steps early in fellowship it was just easier to enter the room and after introducing myself, I would ask “how everyone one was related to my patient “, the child. By not assuming traditional relationships and be me introducing that I was comfortable with non-traditional roles, it made the encounter easier for everyone, including me.

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5 How can you support diverse families?

Supporting diverse families means acknowledging and validating their needs, preferences, and goals, and helping them access the resources and services that match their expectations and values. You should also respect their autonomy and agency, and involve them in the decision-making process as much as possible. You should also advocate for their rights and interests, and challenge any discrimination or injustice that they may face in the healthcare system. Additionally, you should recognize your own limitations and boundaries, and seek help or guidance when needed.

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Vanessa Funmi Ullam
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I have found that offering educational materials in multiple languages and formats, such as visual aids, helps ensure that information is accessible to diverse families. Additionally, collaborating with interpreters and cultural liaisons has been instrumental in providing more personalized support

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Pauline Stieff, MA, CF, APMP

Strategic Communications | Fund Development/Fundraising | Capacity-Building | Negotiation | Grants/Proposals | Writing | Community/Corporate Partnerships | Outreach/Volunteer Management| Training | Curriculum Development
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We need to be less transactional and more relational. I have been on both sides of this relationship (as a caregiver for an elderly parent and as an employee in various healthcare organizations) Many employees do not understand diverse family dynamics as related to care unless they go through it themselves. There needs to be less expectation around insurance, family availability for care and consult and supposed traditional situations and values. This means not rushing families and patients into commitments and decisions and also providing more options for care and follow-up.

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6 How can you improve your sensitivity to diverse families?

Improving your sensitivity to diverse families is an ongoing process that requires self-awareness, curiosity, and humility. You should always reflect on your own values, beliefs, and biases, and how they may affect your interactions with your clients and their families. You should also seek feedback and suggestions from your clients and their families, and from other professionals and peers who have experience or expertise in working with diverse families. Furthermore, you should pursue continuous learning and professional development opportunities, such as workshops, courses, or webinars, that can enhance your knowledge and skills in cultural competence and diversity.

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Mohammad Mojadidi

Administrative and Critical Care Nursing. Healthcare Leadership. Hospital Operations.
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There are several ways to promote diversity in healthcare and better deliver culturally sensitive care. Some common methods include creating a welcoming environment, addressing issues of bias quickly and openly, encouraging diverse applicants, listening to patients and healthcare workers suggestions and comments, engaging in diversity training, and having leaders model best practices for others.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can healthcare providers be more sensitive to diverse family structures?

1

2

3

4

5

6

7

1 What is family diversity?

2 Why is family diversity important for patient advocacy?

3 How can you learn about family diversity?

4 How can you communicate with diverse families?

5 How can you support diverse families?

6 How can you improve your sensitivity to diverse families?

7 Here’s what else to consider

Patient Advocacy

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How can healthcare providers be more sensitive to diverse family structures?

1

2

3

4

5

6

7

1 What is family diversity?

2 Why is family diversity important for patient advocacy?

3 How can you learn about family diversity?

4 How can you communicate with diverse families?

5 How can you support diverse families?

6 How can you improve your sensitivity to diverse families?

7 Here’s what else to consider

Patient Advocacy

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