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How can end-users effectively contribute to the IS system development life cycle?

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If you are an end-user of an information system (IS), you may wonder how you can play a role in its development and improvement. After all, you are the one who uses the system to perform your tasks and achieve your goals. In this article, you will learn how you can effectively contribute to the IS system development life cycle (SDLC), which is the process of creating, testing, deploying, and maintaining an IS.

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1 What is the IS system development life cycle?

The IS system development life cycle is a framework that guides the development of an IS from the initial idea to the final product. It consists of several phases, such as planning, analysis, design, implementation, and evaluation. Each phase has specific activities, tasks, deliverables, and stakeholders involved. The SDLC aims to ensure that the IS meets the needs and expectations of the end-users and the organization, as well as the technical and quality standards.

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Richard Lucas Furtado de Mendon?a

AI & Machine Learning Engineer | Software Engineer @ FWK Innovation Design
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é importantissimo entender que um software tem de fato um ciclo de vida e n?o há como fugir de suas etapas. Acredito que todo profissional da área já passou por situa??es onde a equipe de negócios ou gest?o n?o compreendia isto, ocasionando uma série de gargalos por conta de sistemas legados ineficientes. Esclarecer desde o início cada etapa, sua relevancia e como iniciam/acabam, é imprescindível para um crescimento sustentável do produto/servi?o.

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2 Why is end-user involvement important?

End-user involvement in the software development life cycle (SDLC) is essential in order to define the requirements and specifications of the information system (IS) based on the end-users' real needs and problems. Feedback and suggestions on the design, functionality, usability, and user experience of the IS can also be provided. Additionally, end-users can test and evaluate the IS before and after deployment, report any issues or errors, and support its adoption and use. This will help ensure that the IS delivers its intended value.

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Richard Lucas Furtado de Mendon?a

AI & Machine Learning Engineer | Software Engineer @ FWK Innovation Design
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Quando se pensa na participa??o do "cliente" no ciclo de vida do software, pensa-se primeiramente na defini??o de requisitos e especifica??es, o que faz sentido, porém é limitante. Ter a participa??o ativa dos usuários durante todo o ciclo do software, até mesmo no momento em que come?a a se tornar legado é de suma importancia, para garantir uma unidade entre negócios e sistema, além de garantir que mudan?as/implementa??es e migra??es funcionem da melhor forma

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3 How can end-users contribute to each phase of the SDLC?

End-users can contribute to each phase of the SDLC in various ways, depending on the level and type of involvement. For example, during the planning phase, end-users can provide input on the goals, scope, and feasibility of the IS project, as well as the expected outcomes and benefits. In the analysis phase, end-users can participate in interviews, surveys, focus groups, or observations to identify and describe their needs. During the design phase, end-users can review and comment on the prototypes, mockups, or wireframes of the IS. For implementation, end-users can test and validate the IS in a real or simulated environment and report any bugs or errors. Lastly, in the evaluation phase, end-users can assess and rate the IS on various criteria such as performance or usability.

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4 What are the benefits of end-user involvement?

End-user involvement can bring many benefits to the IS project and the organization, such as improving quality and functionality of the IS, reducing risks of failure or rejection, and enhancing communication between end-users and IS developers. Additionally, it can increase user satisfaction, loyalty, adoption, and use of the IS. Involving end-users can also help to ensure alignment with their needs and expectations, while minimizing costs and time of rework or redesign.

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Richard Lucas Furtado de Mendon?a

AI & Machine Learning Engineer | Software Engineer @ FWK Innovation Design
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Com toda certeza uma equipe multidisciplinar e engajada contribui positivamente para um sistema mais confiável, usável e equitativo. Lembre-se que, no final das contas, a importancia do sistema é atender às necessidades do usuário, traduzir as suas regras de negócio da melhor forma possível, e isto só é possível com a participa??o ativa do usuário.

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5 What are the challenges of end-user involvement?

End-user involvement in IS projects and organizations can be challenging, as it requires managing the diversity and complexity of end-user needs and expectations, as well as the conflicts and disagreements among them. It is important to balance the level and type of end-user involvement, as well as the roles and responsibilities of the end-users and IS developers. Furthermore, adequate resources, tools, and training must be provided to support end-user involvement, while feedback and recognition should be given to motivate them. Finally, it is essential to measure and evaluate the impact and value of end-user involvement, as well as the outcomes and benefits of the IS.

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6 How can end-users overcome the challenges of involvement?

End-users can overcome the challenges of involvement by following some best practices. It is important to be clear and realistic about their needs and expectations, as well as being open and flexible to new ideas and changes. Additionally, end-users should be active and engaged in the SDLC activities, as well as willing and eager to learn and use the IS. Furthermore, it is important to be respectful and constructive in their feedback and suggestions, cooperative and collaborative with the IS developers, and share and promote their experiences and insights.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can end-users effectively contribute to the IS system development life cycle?

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1 What is the IS system development life cycle?

2 Why is end-user involvement important?

3 How can end-users contribute to each phase of the SDLC?

4 What are the benefits of end-user involvement?

5 What are the challenges of end-user involvement?

6 How can end-users overcome the challenges of involvement?

7 Here’s what else to consider

Information Systems

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How can end-users effectively contribute to the IS system development life cycle?

1

2

3

4

5

6

7

1 What is the IS system development life cycle?

2 Why is end-user involvement important?

3 How can end-users contribute to each phase of the SDLC?

4 What are the benefits of end-user involvement?

5 What are the challenges of end-user involvement?

6 How can end-users overcome the challenges of involvement?

7 Here’s what else to consider

Information Systems

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