Here's how you can use self-awareness to resolve conflicts successfully.
Understanding Emotional Intelligence (EI) is key to resolving conflicts effectively. EI involves recognizing, understanding, and managing our own emotions, as well as recognizing and influencing the emotions of others. At the core of EI is self-awareness, which is the ability to understand your own emotions, strengths, weaknesses, drives, and how they affect others. By leveraging self-awareness in conflict situations, you can navigate disputes with empathy and clarity, leading to more successful outcomes.
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