Here's how you can rebuild your credibility and reputation after a major failure.

Acknowledging failure doesn't necessarily mean losing credibility. Truly successful people fail very often, but they recognise that failures are a part of the process of discovering the right path. Create a culture that sees failure as normal and a learning opportunity, instead of something bad that must be rebranded. If there is organisational impact, take responsibility, but focus on the commitment that determined the course of action. When organisations make it safe for people to fail, there will be less fear of repercussions and more willingness to innovate.

For more significant failures, rebuild trust and confidence in yourself by first owning up to the mistake and no one to blame except you. Share openly with your team and stakeholders why things went wrong and what you do to set them right—show by example with a walk of continual improvement, implementing changes and improving the protocol. Ask for feedback and accept constructive criticism. Just work on results and restore trust through consistent delivery and good behaviour. Continual improvement and an optimistic approach are the tricks to rediscovering respect and self-confidence.

To rebuild your credibility and reputation after a major failure, it's essential to go beyond the standard guidelines. In addition to acknowledging failure, seeking feedback, and creating a plan, I suggest emphasizing the importance of authenticity and humility throughout the process. Be open to continuous learning and adaptation, not only to correct past mistakes but also to grow as a leader and colleague. Furthermore, highlight the need for ethical and transparent leadership, exemplifying values that promote a positive organizational culture and mutual trust. Finally, promote a culture of shared responsibility, where everyone feels encouraged to learn from mistakes and contribute to collective success.

Resilience is always key. Anyone that has worked with me, alongside me and/or for me knows that I have a dislike for the word failure. My view is that we experience unexpected setbacks, unsuccessful attempts and make mistakes. Through those situations, we accumulate lessons learned so that the same situation is not repeated. Acknowledging, reviewing and reassessing where the situation took a sideways turn is the first step toward creating a revised plan. The best leader will always acknowledge when mistakes occur. S/he will gather the team around them and regroup, planning for a more successful outcome.

Collaboration, requesting insight and opening the doors of communication to the team as well as stakeholders is important. White board, mind-map and recreate any "what-ifs" that weren't investigated during the first attempt. Be open and available to "hear" what others have to share.

Como coach profesional y máster el PR, puedo a?adir que la gestión de una crisis reputacional empieza con la prevención. Construir una relación de confianza y transparencia con las personas. Hoy en día con gran importancia desde las redes sociales. Tener un plan de contingencia y responder siempre a comentarios, quejas y coyunturas de manera honesta, dar explicaciones correspondientes, además de compensar si se ha hecho algún comentario desafortunado o se ha da?ado involuntariamente al servicio de alguna persona, es fundamental. A partir de ahí, desarrollaremos estrategias para recuperar la confianza desde la máxima honestidad.

Muito válido essas orienta??es. Levante a m?o quem nunca errou! Provalvemente ninguém levantará... Recentemente uma falha aconteceu e impactou muito um dos meus clientes. Essas etapas s?o cruciais para ajudar a fazer uma gest?o de crise. Ouvir, ter empatia, assumir compromisso de resolver, corrigir a rota e muitas vezes nesse momento, tomar decis?es difíceis. Mas seguindo essa proposta, com certeza a credibilidade permanece. Afinal á maneira como lidamos com erro que importa, pois todos vamos errar em algum momento.

Reflect on your current position:Take time to assess where you are, identifying what’s holding you back and what changes you desire. Clarify your vision: Define a clear and compelling vision for your future. Set specific goals: :Break down your vision into achievable, measurable goals. Develop New Skills: Identify the skills and knowledge you need to reach your goals and invest in learning and development. Build a Support Network:Surround yourself with supportive mentors, peers, and advisors who can provide guidance, encouragement, and accountability. Take Action: Start with small steps and gradually build momentum. Regularly review your progress, celebrate your achievements, and make necessary adjustments to stay on track and pivot well

One thing I’ve found helpful is it requires transparency, accountability, and consistent effort. Start by openly acknowledging the failure and taking responsibility, followed by a clear action plan to address the issues and prevent recurrence. Engage with stakeholders to communicate your commitment to improvement, demonstrating progress through tangible results. Maintain open lines of communication and seek feedback to show responsiveness and dedication to change. Over time, consistent positive actions will help restore trust and rebuild your reputation.