Here's how you can navigate conducting user interviews in a UED interview.

To navigate conducting user interviews in a UED interview, start by preparing clear objectives, ask open-ended questions, actively listen, and ensure a comfortable environment for participants to share their insights.

To navigate conducting user interviews in UED, start by preparing relevant questions to gather valuable insights. Set the tone by establishing a comfortable environment for the interviewee. Listen actively to ensure you fully understand their responses. Take detailed notes to document key points, and finally, analyze the insights collected to draw actionable conclusions.

When conducting user interviews, in addition to preparing open-ended questions, it's essential to create a welcoming environment for participants to freely share profound insights. Empathy and active listening are crucial for truly understanding user needs. A valuable tip is to maintain a flexible script, allowing for adaptations as responses and new insights emerge during the interview.

Before starting user interviews, I make sure to prepare open-ended questions that encourage detailed responses. Instead of yes or no questions, I focus on "how" and "why" queries to understand the user's perspective deeply. For example, "How do you find the navigation on our site?" or "Why did you choose this feature over others?" These questions help me delve into their needs and frustrations without leading them. The quality of the information gathered hinges on how thoughtfully these questions are crafted, ensuring insightful and actionable feedback.

The interview process should be an organic experience. Though preparation is of utmost importance, be ready to adapt and improvise as you get participants feedback. It's all about their stories, their experience, and ultimately their goals. You will be surprised at how much insight you'll get from those sidebars.

When starting a user interview, set a friendly tone right away. Briefly explain why you're talking and how their input will help improve the product. Reassure them that there are no wrong answers and their honesty is valuable. Keep it casual and conversational. Your goal is to make them feel like they're chatting with a curious friend, not being interrogated. This relaxed atmosphere encourages users to open up and share candid feedback, which is crucial for effective UED. Remember, a comfortable user gives more insightful responses. Be friendly, genuinely interested, and ready to listen.

Creating a comfortable atmosphere is key for a successful user interview. I remember my first user interview where I was too formal, and the feedback was minimal. Then, I changed my approach. I started by explaining the purpose of the interview and assured them there were no wrong answers. I kept my demeanor friendly and curious. This made users feel at ease, leading to candid and valuable feedback.

- Start by explaining the purpose of the interview and how their feedback will improve the product. - Assure them there are no wrong answers and their honesty is crucial. - Maintain a friendly and inquisitive demeanor to help users feel at ease. This approach encourages candid, valuable feedback essential for insightful UED.

Explica de manera SENCILLA la tarea u objetivo que hay que hacer, una de las principales claves para tener una entrevista exitosa ??

Use "everyday language" that the interviewee knows, steering clear of technical terms they might not understand. And ... Don't forget to thank him at the end of the interview.

Active listening is a skill. Develop yourself to receive things in an unbiased fashion so you don't dictate the direction of the conversation. Let them speak their mind without interrupting and then followup with open ended questions so they can answer as per their pain points and not ours.

Fear missing crucial insights by not listening actively during user interviews. Show engagement with nods and verbal cues. Avoid interruptions; let users finish their thoughts. This respect uncovers deeper insights and makes users feel valued.

La escucha ACTIVA lo es todo, y no solo para las cosas que estás analizando, sino también para aquellas cosas que no tenías mapeadas, a veces sus respuestas te pueden sorprender ????????

Active listening with visual cues can help you know when the user's words and action are saying different things ( opposite things) which in turn can help in the building up of your follow-up questions. This can push your research in a better direction.

I always prefer to record the session as we might miss small details. Always ask the user before you start recording and make sure they are not uncomfortable. If you are taking notes it's always better to take a partner along who can be an observer and take notes while you are having a conversation.

Una herramienta útil que utilizó a diario Fireflies.ai, te ahorras muchísimo tiempo tomando notas y además te genera insight e informes súper completos ????????

Take notes &, with permission, record the session. Document key points, organized observations, and highlight standout quotes. This thorough documentation captures user behavior patterns and provides valuable insights for your UED process.

Record conversations if you can( with the user's permission ). That way you are able to give all attention to your user and not miss visual cues (body language) that can give you more insight.

Be Meticulous: Take detailed notes during the interview. Record Sessions: With permission, record the session for later review. Document Key Points: Capture specific details and patterns in user behavior. Highlight Quotes: Emphasize standout quotes or sentiments for powerful communication to your design team.

I remember my first round of user interviews, feeling overwhelmed by the sheer amount of feedback. Breaking it down, I looked for common themes and pain points. Grouping similar observations helped me see the big picture. This approach guided my design decisions, ensuring they were truly user-centered.

This approach ensures your product evolves to meet user needs effectively. I always put user feedback at the core of my design process. This is however the most important step of all, with this you can finally engage you product that is more user-like.

Use insights from user interviews to iterate on your design. This is where real UED work begins—translating feedback into actionable improvements. Prioritize changes based on their impact and feasibility. By keeping user feedback at the core, your product evolves to meet user needs effectively.

Reviewing my experiences in UED, I had a lot of shortcomings in executing the plans in a right direction. Lack of communication skills is one of the biggest shortcoming that I neglected. Planning things according to the golden rules is incredibly helpful in many ways, but communication skills is the most important aspect in this activity. By having a great communication skill, you can dig deeper into user perspective without making the conversation dull and sounds intimidating for users, and in my experience lacking in communication skills turn into users feeling uncomfortable and hesitant to open up in sharing their thoughts, and then it leads to wrong conclusions and decisions.

With all those points in mind while interviewing, Keeping non technical users in mind as well and prepare for them separately just like we're teaching and explaining things to kids

Reflect on real-world examples or personal stories that highlight the impact of thoughtful user interviews. Consider sharing a time when user feedback led to a significant design breakthrough or an unexpected insight. These anecdotes can inspire and demonstrate the tangible benefits of a user-centered approach in UED. Additionally, think about integrating tips on handling difficult interviews or overcoming common challenges in gathering honest feedback. This comprehensive perspective ensures your design process remains robust and adaptable.

First step is understanding your user What is the specific of your interviews Selecting the right personas will be one key for success! Then I’ll start learning about behaviors from this users with the products scope! I’ll elaborate my questions in advanced in collaboration with UX team, stakeholders! In that way you gather specifics and be able to get data from users that aligned with your goals