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Here's how you can navigate a boss resistant to change or new ideas.

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Navigating a boss who seems cemented in their ways can be a daunting task. You may feel that your innovative ideas and suggestions for change are being dismissed without consideration. However, by employing strategies from Motivational Interviewing (MI), a counseling approach designed to elicit behavior change by helping clients to explore and resolve ambivalence, you can increase the likelihood of getting your boss to listen and even embrace new concepts. It's all about the approach: empathetic listening, reflecting back what you hear, and guiding rather than directing the conversation towards the benefits of change.

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Cornelia Schmitz

Jede Führung braucht KLARHEIT, ENTSCHLOSSENHEIT und HERZ – genau diese Qualit?ten f?rdere ich als Mentorin für…
Jacko Agun

As a journalist, the details always tell the story.

1 Understand MI

Motivational Interviewing revolves around the idea of engaging with someone's motivations and values to encourage change. When dealing with a boss resistant to new ideas, it's crucial to listen actively and understand their perspective. By showing empathy and avoiding direct confrontation, you create a safe environment for open dialogue. Reflective listening is a key component of MI; it involves paraphrasing or summarizing what your boss says to demonstrate comprehension and encourage them to elaborate on their thoughts and feelings about the proposed changes.

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Cornelia Schmitz

Jede Führung braucht KLARHEIT, ENTSCHLOSSENHEIT und HERZ – genau diese Qualit?ten f?rdere ich als Mentorin für Führungskr?fte. 40+ Jahre berufliche Erfahrung ? LinkedIn Top 50-2024 ? Mensch
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Bei der motivierenden Gespr?chsführung z?hlt zu Beginn die positive Erstbotschaft. Zeigen Sie, dass Sie verstehen. Sprechen Sie offen die Befürchtungen Ihres Chefs bzw. was für Ihren Chef wichtig ist. Wenn Sie Ideen und Erfahrungen mit ihm besprechen, bauen Sie gedankliche Brücken, über die Ihr Chef rübergehen kann. Am besten funktioniert das, wenn Sie a) darüber sprechen, was als Voraussetzung da sein muss, damit ihr Chef einen n?chsten Schritt in Richtung Ver?nderung gehen kann oder/und b) anstelle einer gro?en Ver?nderung, kleine Schritte vorschlagen Sprechen Sie auch über Test-/Pilotphasen. Dadurch ?ffnet sich Ihr Chef leichter, weil die finale Entscheidung erst nach dem Ausprobieren fallen muss.

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Jacko Agun

As a journalist, the details always tell the story.
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Apart from actively listening and understanding the company's perspective regarding motivational interviews, I think there's no harm in proposing the best ideas based on the experiences I've had so far.

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2 Empathy First

Before diving into your pitch for change, establish a connection by showing genuine interest in your boss's viewpoints. Empathy is a cornerstone of Motivational Interviewing, and by demonstrating that you understand their concerns and reservations, you're more likely to be met with openness rather than opposition. Remember, the goal is to create a collaborative atmosphere where your boss doesn't feel threatened but supported in exploring new ideas.

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Cornelia Schmitz

Jede Führung braucht KLARHEIT, ENTSCHLOSSENHEIT und HERZ – genau diese Qualit?ten f?rdere ich als Mentorin für Führungskr?fte. 40+ Jahre berufliche Erfahrung ? LinkedIn Top 50-2024 ? Mensch
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Bitte verstehen Sie Empathie nicht als Einbahnstra?e. Ja, es ist wichtig, dass Sie verstehen, wie Ihr Chef denkt und fühlt. Was bewegt Ihren Chef, was ist ihm oder ihr wichtig, welche Bedenken hat er oder sie. Laden Sie Ihren Chef ein, auch Ihre Gedanken und Werte zu verstehen. Anstelle zu argumentieren, lenken Sie einen Gedankenaustausch, bei dem es noch um nichts anderes geht, als sich auszutauschen und besser zu verstehen.

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Jacko Agun

As a journalist, the details always tell the story.
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166 / 5,000 Agreed, it's important to create a collaborative atmosphere where our bosses don't feel threatened but are supported in exploring new ideas put forward.

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3 Reflective Listening

Once you've established empathy, employ reflective listening to further the conversation. This involves mirroring your boss's thoughts back to them in a way that shows you are not only listening but also understanding their point of view. This technique from Motivational Interviewing helps validate your boss's feelings and can lower their defenses, making them more receptive to considering alternative perspectives, including the changes or new ideas you're proposing.

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Jacko Agun

As a journalist, the details always tell the story.
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226 / 5,000 So far, the way I have done this is by doing more than just listening to understand their point of view. On many occasions, I often agree with the ideas or concepts put forward by the company.

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4 Elicit Change Talk

In Motivational Interviewing, 'change talk' refers to the person's own arguments for change. When speaking with your boss, encourage them to express what they might gain from adopting new ideas or practices. Ask open-ended questions that lead them to consider the positive outcomes of change on their own terms. This self-motivated reasoning can be more persuasive than any external argument you might present.

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Jacko Agun

As a journalist, the details always tell the story.
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I'm used to asking open-ended questions that lead them to consider the ideas I propose. Most importantly, in my opinion, self-motivated reasons should be more persuasive than critical arguments that might be put forward.

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5 Develop Discrepancy

Creating a discrepancy between your boss's current situation and their goals can be an effective strategy from Motivational Interviewing. Highlight how the current methods may be hindering progress towards their objectives. By gently guiding your boss to see this gap, you encourage them to think critically about the necessity for change and how new ideas could bridge this divide.

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Jacko Agun

As a journalist, the details always tell the story.
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Where possible, I will specifically highlight methods that may hinder the progress being made. By gently explaining to my superiors, I think I can dissolve the gap that has been created. Next, the boss will think about the need for change and how new ideas can bridge this gap.

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6 Support Self-Efficacy

Finally, bolster your boss's confidence in their ability to embrace change. In Motivational Interviewing, this is known as enhancing self-efficacy. Reassure them that they have the skills and resources needed to implement new ideas successfully. By affirming their capabilities, you not only empower them to make changes but also strengthen their trust in your support and guidance.

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Cornelia Schmitz

Jede Führung braucht KLARHEIT, ENTSCHLOSSENHEIT und HERZ – genau diese Qualit?ten f?rdere ich als Mentorin für Führungskr?fte. 40+ Jahre berufliche Erfahrung ? LinkedIn Top 50-2024 ? Mensch
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Machen Sie Ver?nderungsschritte vorstellbar. Wer sich den n?chsten Schritt vorstellen kann, bewegt sich eher. Veranschaulichen Sie auch den Wert der Ver?nderung und verbinden Sie diesen mit einem Aspekt, der Ihrem Chef wichtig ist. Und betrachten Sie auch mit Ihren Chef, was er bereits geleistet hat - wo er also bereits selbstwirksam war. Auch das wird ihn best?rken.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate a boss resistant to change or new ideas.

1

2

3

4

5

6

7

1 Understand MI

2 Empathy First

3 Reflective Listening

4 Elicit Change Talk

5 Develop Discrepancy

6 Support Self-Efficacy

7 Here’s what else to consider

Motivational Interviewing

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Here's how you can navigate a boss resistant to change or new ideas.

1

2

3

4

5

6

7

1 Understand MI

2 Empathy First

3 Reflective Listening

4 Elicit Change Talk

5 Develop Discrepancy

6 Support Self-Efficacy

7 Here’s what else to consider

Motivational Interviewing

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