Here's how you can master a new role in Business Communications.

Sempre defendo que o básico bem feito precisa ser feito,a dúvida precisa ser sanada e que o óbvio precisa ser dito, pois bem, podemos come?ar por esses 03 tópicos: Antes de procurar se aprofundar no mais complexo e tentar "reinventar a roda", conhe?a como tudo funciona, aplique e depois de replicar e entender o fluxo, aí sim, tente aprimorar. Se você tem dúvidas, pergunte. Se mesmo assim n?o entender, pergunte novamente, até n?o ter dificuldades em entender o que precisa ser feito. N?o tenha vergonha disso, todos somos eternos aprendizes. Terceiro e último, fale com clareza o que deseja, explique o básico, por mais que na sua vis?o todos tenham entendido, o óbvio ainda precisa ser dito para n?o haverem falhas na comunica??o.

The first thing you need to do when tackling a new role is taking the necessary time for the thorough study of the training curriculum. This will ensure that you have a smooth start in your new business communication role. A great idea would be to also prepare some convenient e-mail drafts for each situation in daily business (think of as many situations as possible that might occur).

Conhecimento é valor. Quanto mais você conhecer mais valor agregado terá. Conhecer o básico, ao entrar numa área, é o mínimo. Fa?a diferente, conhe?a algo novo, aprenda alguma coisa diferente todos os dias, seja xereta, pergunte, pergunte, pergunte. N?o existe pergunta errada.

Everytime I take the helm of communications for a healthcare or hospitality company, I make sure that my first set of meetings after discussing with the C-Suite and Board are all with managers and supervisors on the ground. I love getting the perspectives of the people leading the effort in the frontlines and often make these meetings a casual one-on-one, as I ask them to be as open to me as possible. I find that more often than not, understanding the frustrations and issues they deal with on the day-to-day go a long way in improving efficiency and communicating between the different levels and departments of a company.

Fazer bem algo é o resultado do produto "o que você sabe" vezes "quem você conhece". Construir uma boa rede de contatos é essencial para qualquer área de comunica??o. Uma boa rede fará... * fará com que você elimine pedágios * fará com que você crie atalhos * fará de você um ponto focal a ser buscado

Aprenda algo novo todos os dias. Meu pai costumava me dizer "se estiver sem fazer nada, pegue uma bula de remédio e vá ler, porque alguma coisa nova você vai aprender". Eu gosto muito de aprender com os mais novos. Entender gostos, anseios e, claro, ferramentas novas que eles usam.

In my experience, every organization has a unique culture and communication style. When I step into a new role, I prioritize understanding these nuances. I observe how leaders and colleagues communicate, noting the formality, directness, and preferred channels. Adjusting my style to fit ensures my messages are well-received and align with the company’s ethos. It’s about striking a balance—adapting to the environment while maintaining my personal touch. This approach has consistently helped me be more effective and integrated within the team.

??Leverage Emotional Intelligence (EI): Mastering business communications goes beyond just knowing the tools and adapting to the style of communication; it also involves understanding the emotional dynamics of your audience. Emotional Intelligence (EI) plays a crucial role in recognizing and managing your emotions as well as those of others. By being emotionally aware, you can tailor your communications to better resonate with your audience, build stronger relationships, and navigate complex situations with empathy. This ability to connect on an emotional level can significantly enhance the impact of your messages and ensure they are received in the intended spirit.

When you are working in "an onsite offshore model" you also need to understand the culture and style of client organisation. When you are working in a client environment, you need to understand their communication style, the tools they use, the culture they have and the preferred communication mode they have. Based on that you should adopt and act accordingly.