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Here's how you can master the key skills for managing up in your IT career.

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In the dynamic world of IT services, managing up is a critical skill that can set you apart. Managing up involves strategically working with your boss and higher-ups to achieve mutual goals, build a better working relationship, and advance your career. It's not about manipulation; it's about understanding and aligning with your manager's needs and expectations while ensuring your work is recognized and valued. Whether you're a developer, network administrator, or IT project manager, mastering the art of managing up can lead to more significant opportunities and a more fulfilling career path.

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Lisa Session

IT Specialist - MacAdmin (Apple) @ eQRP Company | Resume Writing | Microsoft Dynamics 365, ChatGPT

1 Understand Goals

To effectively manage up in your IT career, start by understanding your manager's goals and objectives. This insight allows you to align your work with what is most important to them, demonstrating your value and commitment to the team's success. When you know what drives your boss, you can tailor your communication and projects to address those key areas, making you an indispensable asset. Remember, it's not just about the technical aspects of IT but also about how your work contributes to the bigger picture.

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Raheem Dzhairkhanov

Content Creator. Videographer at Luna PR & Studio36 | Documentary Journalist on TV | I am behind and in front of the camera ??
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To master managing up in IT, communicate effectively with upper management, aligning your goals with theirs. Show initiative by proposing solutions to problems. Seek feedback regularly and adapt based on it. Understand your manager’s expectations and deliver consistently. Build trust by being reliable and proactive.

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2 Communicate Well

Communication is the cornerstone of managing up. It's essential to keep your manager informed about your progress, challenges, and successes. This doesn't mean bombarding them with every detail; instead, provide concise, relevant updates that highlight your contributions and show proactive problem-solving. Good communication also involves actively listening to feedback and demonstrating that you can adjust your approach based on their guidance. This two-way street builds trust and shows that you're invested in the relationship.

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Lisa Session

IT Specialist - MacAdmin (Apple) @ eQRP Company | Resume Writing | Microsoft Dynamics 365, ChatGPT
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Mastering the key skills for managing up in your IT career involves building strong relationships with superiors, effectively communicating your ideas, and demonstrating your value. Some out-of-the-box ideas to help you achieve this would be to develop a Personal User Manual: Create a document that outlines your working style, strengths, communication preferences, and areas for development. Share this with your manager to help them understand how to work with you more effectively.

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3 Show Initiative

Taking initiative is a powerful way to stand out. In the IT field, this could mean staying ahead of tech trends, suggesting improvements, or volunteering for challenging projects. By doing so, you demonstrate foresight, leadership, and a drive to contribute meaningfully to your organization. You're not waiting to be told what to do; you're actively looking for ways to enhance the company's IT services and, by extension, its overall performance.

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4 Be Solutions-Oriented

In IT services, problems are inevitable. When issues arise, focus on being solutions-oriented. Before bringing a problem to your boss's attention, have a few potential solutions ready. This approach shows that you're not just a problem identifier but also a problem solver. It's a critical skill that reassures management of your ability to handle challenges independently and effectively, reinforcing your role as a reliable member of the IT team.

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Lisa Session

IT Specialist - MacAdmin (Apple) @ eQRP Company | Resume Writing | Microsoft Dynamics 365, ChatGPT
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Host "Ask Me Anything" Sessions: Organize regular "Ask Me Anything" (AMA) sessions where team members can ask you and your manager questions about the team's direction, projects, and personal development. This fosters transparency and shows your willingness to engage and communicate openly.

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5 Foster Relationships

Building strong relationships with your manager and other key stakeholders is vital. In the IT sector, where projects often require cross-departmental collaboration, having allies can help you navigate complex organizational structures. Take time to understand different departmental goals and how they intersect with IT. By fostering these relationships, you can better advocate for IT's needs and priorities, ensuring that your department isn't siloed but integrated into the company's success.

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Lisa Session

IT Specialist - MacAdmin (Apple) @ eQRP Company | Resume Writing | Microsoft Dynamics 365, ChatGPT
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Build a Knowledge-Sharing Platform: Set up an internal blog or knowledge-sharing platform where you and your team can post articles, tutorials, and best practices. Encourage your manager to contribute as well, fostering a culture of continuous learning and collaboration.

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6 Seek Feedback

Lastly, actively seek feedback on your performance. This demonstrates a commitment to continuous improvement and shows that you value your manager's perspective. Constructive feedback can guide your professional development in IT services, helping you refine your skills and adapt to changing needs within the organization. Embrace feedback as a tool for growth, not criticism, and use it to enhance your ability to manage up effectively.

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Here's how you can master the key skills for managing up in your IT career.

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1 Understand Goals

2 Communicate Well

3 Show Initiative

4 Be Solutions-Oriented

5 Foster Relationships

6 Seek Feedback

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