Here's how you can improve communication with your information security team.

1) Increase awareness among general emplolyees. This is not specialised in-depth training and employees can be made aware of this. They need to know when they are in a situation were they need to reach out to Information Security for assistance. 2) Take a friendly but assertive approach and embrace and thank employees for reaching out. A policing approach reprimanding employees for mistakes will only cause employees to hide problems. 3) Create process "hooks" in other key processes within the organisation, e.g. include a step in the HR staff transfer/recruitment/termination process to reach out to Information Security, and include a step in Project Management to reach out when a Project or Prgamme is about to be initiated.

Improving communication with your information security team is crucial for effective collaboration and incident response. Implement regular meetings to discuss challenges and strategies, use collaborative tools for real-time updates, and encourage open dialogue to share insights and concerns. For example, setting up a dedicated Slack channel helped streamline communication during critical incidents in my previous role, ensuring quick responses and coordinated efforts.

In my experience, clear communication is essential when discussing complex security topics. For example, by explaining concepts in simple terms during meetings; it ensured that everyone understood the issues which facilitated better decision-making.

Clear communication is essential for discussing complex security topics. Avoid jargon and overly technical language to ensure all stakeholders understand the concepts. By making information accessible, you foster collaboration and swift responses to potential threats.

Most team wont have time to sit in a classroom and discuss security topics - an active on-the-job assessment is needed to see how they handle unique issues/risk/challenges and assess their 'need' - some might need more technical knowledge while others might need to enhance their 'soft skills'; understand career aspirations, help them choose tracks they want to pursue - when interest matches their goal, learning is no more a drudgery.

In my experience, active listening helps in resolving security issues more effectively—for example by attentively considering all inputs before making decisions; it led to well-rounded solutions which addressed problems comprehensively.

Clear communication is vital for discussing complex security topics. Use straightforward language to ensure all stakeholders understand the concepts. By making information accessible, you foster collaboration and enable swift responses to potential threats.

In my opinion, facilitating professional development opportunities shows investment in your team's growth—for instance by offering workshops or online courses; it kept everyone updated which maintained our competitive edge against evolving threats.

Rewards-based training is the way to go; besides adding training/certification in the OKR/Goals, If there is a training platform like PluralSight or Skillsoft in the company - a structured tailored program can be created/curated - focus on baselining the learners level (basic, intermediate, advanced, expert), assign relevant courses and tracking their completion. Block X minutes e/day for the staff and help them to invest time in their trainings. Gamify the process, showcase the rewards - publicize it to the whole team or the entire organization. Also leverage free 3rd party newsletters/feeds from reputed security websites. Another handy way is to help subscribe to newsletters/alerts from reputed security websites - encourage them to re

Ongoing training is crucial in the evolving field of information security. Encourage your team to pursue continuous education and certifications to stay ahead of threats and technologies. This not only enhances their skills but also shows your commitment to their growth, leading to a more knowledgeable and motivated security team.

The 'light at the end of the tunnel' is key - if people understand how they impact not only the security goals but also overall org objectives, they are more likely to participate in the training programs and utilize them well. Break down the BIG ROCKS (org/business goals) into SMALL ROCKS (team/individual goals) to show the direct correlation. Use training/learning as a career progression, horizontal movement or retention tool too.

One thing I've found helpful is ensuring that the information security team understands broader business objectives—by regularly discussing these goals in meetings; it made clear how their work directly impacted company success which motivated them further.

Aligning on goals is essential for effective team communication. Ensure your information security team understands the broader business objectives and their role in achieving them. By sharing these goals, you create a common purpose that fosters collaboration and clear communication.

The right tools can significantly improve communication within your information security team. Invest in collaboration platforms that facilitate secure messaging, document sharing, and project management. These tools not only streamline communication but also provide a centralized location for information that can be referenced by the team. By providing resources that support efficient and secure communication, you enable your team to work more effectively and respond quicker to security incidents.

Some of the effective ways are: 1. Including infosec as part of the process from the starting in case of any new tool procurement or any acquisition, that way infosec team is involved from start. 2. The Information security team should make use of seminars, town halls, nominating a speaker from their end in other department townhalls, showcasing what we are doing and how we can effectively help other areas of the organisation for a more collaborative approach for overall security of the firm. 3. Having a page created and highlighted on the intranet site of the organisation that catches the eye of everyone and people can click on the same to learn more about what we all do and how they can reach us easily for more effective communication.

information security and privacy are more like applied science . my take is simple unless people understand the assets landscape as cyber-physical system having compute/connectivity/ip needs, so train people or at least architect to think and perculate that thinking

1. Schedule regular team meetings to discuss ongoing projects, security threats, and any issues or concerns. 2. Establish clear and reliable communication channels, such as email lists, or internal messaging systems, for quick and efficient information sharing. 3. Conduct regular training sessions to keep the team updated on the latest security threats, tools, and best practices. 4. Create a feedback loop where team members can share their thoughts and suggestions for improving processes. 5. Clearly define roles and responsibilities within the team to avoid confusion and overlap. 6. Ensure that leadership is actively involved in security communications and decisions, showing the importance of security at organizational levels.

Host Informal 'Tech-Free' Coffee Chats Purpose: Foster genuine relationships and open dialogue. What to do: Schedule regular coffee breaks or lunch sessions where the team can chat about anything but work. Aim for a relaxed environment—perhaps a cozy café or a comfortable lounge area within the office. Why it works: These informal settings help build trust and camaraderie among team members, making them more comfortable sharing their thoughts and concerns later in professional contexts. By breaking down hierarchical barriers and encouraging open, casual conversation, you'll create a stronger, more cohesive team dynamic that translates to better communication and collaboration in the workplace.