Here's how you can highlight your emotional intelligence on your resume.

To effectively highlight emotional intelligence on your resume,focus on quantifiable outcomes and specific scenarios.For example, you could write,"Led a project team through a high-pressure deadline by fostering open communication and addressing team concerns, resulting in a 20% increase in productivity."Or,"Resolved interdepartmental conflicts by mediating discussions and facilitating mutual understanding, enhancing collaboration and reducing project delays by 15%."Including metrics where possible provides concrete evidence of your emotional intelligence in action. Additionally, consider adding a section for "Key Competencies" where you can list emotional intelligence-related skills such as empathy,conflict resolution, and team leadership.

Emotional intelligence is critical to success in the workplace as about 90% of work is about relationships. It involves both intrapersonal and interpersonal skills, managing yourself and your own emotions and behavior, and empathizing to understand others' emotions and behavior. It is essential to maintaining positive working relationships and a harmonious work environment, giving people a safe space to express their views and talk issues out.

One way to highlight your emotional intelligence on your resume is by including specific examples of how you have effectively managed your own emotions and those of others in various situations. For example, you can mention times when you showed empathy, resolved conflicts peacefully, or demonstrated strong interpersonal skills. You can also showcase any training or certifications related to emotional intelligence, such as workshops or courses you have completed. Employers value candidates who possess emotional intelligence as it is a key trait in building strong relationships and collaborating effectively with others in the workplace.

You can show emotional intelligence in your resume and provide an insight into what kind of employee you are. At the top of your resume, you can list Emotional Intelligence as one of your skills or break it down into more specific personal qualities such as empathy, social skills, self-regulation, or conflict resolution. You can focus on accomplishments that highlight your ability to resolve conflicts or complaints, handle difficult conversations or collaborate with different teams. Also, if you have taken training related to Emotional Intelligence, you can list them in your Education and Training or Professional Development sections. Volunteer work can also be a useful way to demonstrate leadership, mentoring and community service.

In your resume, highlight how your EI has helped you achieve success in the past role. Reflect on your skills in conflict resolution among colleagues, clients, and the staff of the organization, and how you have deployed patience, and perseverance in the face of harsh words from clients and colleagues. Highlighting a few of these will convey to your hiring managers your level of EI.

While it is very easy to convince recruiters and hiring managers with the technical skills in your resume, it will be more interesting that your resume reflects your soft skills such as emotional intelligence such as interpersonal skills, empathy, and confidentiality. For example, for a client who expresses his grievance, you must be able to show some empathy to know how to help resolve their problems using the company escalation model of conflict resolution. Also, you must ensure to display some level of confidentiality to present yourself professionally at your job.

To highlight your EI in your resume, present your EI in a way that convinces the hiring managers to have a grasp of your experience, and personalize your emotional intelligence experience in leadership probably during school days as a class captain, head of class, group leader, team leader, etc. Give a brief description of your applied EI and avoid dwelling too long on it.

Often the resume can seem rather limiting and one-dimensional, as it is a structured document rigidly divided by sections listing relevant skills and experience. Many resumes look the same to conform to online recruitment standards, and, with the widespread use of AI tools, it can be even more difficult to stand out. Effective use of a cover letter can actually help to bring out those specific examples of how emotional intelligence has contributed to your career success. Share stories of your ability to connect with coworkers, handle challenging situations and foster a positive work culture. Everyone loves a good story that shows a multi-dimensional person!