Here's how you can harness emotional intelligence to navigate workplace diversity and inclusion challenges.
Emotional intelligence (EI) is the ability to perceive, evaluate, and manage emotions in oneself and others. In the context of workforce management, harnessing EI can be pivotal in addressing diversity and inclusion (D&I) challenges. By acknowledging and valuing the emotional perspectives of a diverse workforce, you can foster a more inclusive and harmonious work environment. It's about being aware of your biases, practicing empathy, and communicating effectively to bridge cultural and emotional gaps.