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Here's how you can handle feedback from board members or executives as a PR director.

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As a PR director, you're well-versed in managing the brand's image, but handling feedback from board members or executives can be a different kind of challenge. It's crucial to approach this feedback with the right mindset and strategies to maintain a positive working relationship and further your organization's goals. Remember, feedback, even when critical, is a valuable tool for growth and improvement. Embracing it with grace and professionalism can transform potential obstacles into opportunities for personal and corporate advancement.

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Dr. Ahmed AlAali - A Forwardpreneoure

★ CEO & Change agent ★ Business & magmt counsellor ★ Private commercial arbitrator ★ GLG Advisor ★ Creating wealth &…

1 Listen Actively

When receiving feedback, your first task is to listen actively. This means giving the person your full attention, acknowledging their points without interruption, and showing that you value their input. Active listening can help you understand the underlying concerns and the context of the feedback. It's not just about hearing the words but also about picking up on non-verbal cues and emotions that might be driving the feedback. By demonstrating that you're engaged and receptive, you set the stage for a constructive conversation.

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Farhad Mokhtari

Social Media Specialist I Digital Transformation I Content Strategy
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Being a PR coordinator means that you are more or less the bridge between the insiders at the company and what the outside world sees, which means that even if a decision (for content, design, announcement, etc.) is not yours, you might be the blame for the results and feedback can usually be less than favorable. i learned it the hard way, that "Board Members are never there to praise the employees, regardless of their result and performance. and they never fully understand the challenges you might face along the way" stay tough and try not to be vigilant with your ideas, unless you are the business owner

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2 Clarify Doubts

Once you've actively listened to the feedback, seek clarification on any points that are unclear. Asking thoughtful questions not only shows that you are engaged but also ensures that you fully understand the feedback. This step is crucial to avoid misinterpretations that could lead to unnecessary conflicts or misguided efforts. Clarifying doubts is about getting to the heart of the feedback so you can address it effectively.

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3 Reflect Objectively

After understanding the feedback, take some time to reflect on it objectively. This means separating your personal feelings from the professional critique and considering the feedback from an unbiased standpoint. Reflecting objectively allows you to assess whether the feedback is valid and how it can be used to improve your PR strategies. It's important not to rush to judgment or defensive reactions, as these can cloud your ability to see the value in constructive criticism.

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Farhad Mokhtari

Social Media Specialist I Digital Transformation I Content Strategy
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Board members and Executives will almost never provide logical, clear, or technically accurate feedback. it's like being presented with clues to solve a problem with a deadline. the first step in being a valuable PR coordinator is obviously knowing your company's target audience, but after that, above all else, is knowing the character of your managers. Don't be a YES-PERSON, be a PERSUASIVE EXECUTIONER

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4 Plan Responsively

With a clear understanding and objective reflection under your belt, it's time to plan your response. This involves deciding whether and how the feedback should be incorporated into your PR strategy. Not all feedback will be actionable, but when it is, demonstrating a responsive plan can show your commitment to excellence and continuous improvement. Your plan should be specific, measurable, and timed, laying out clear steps for how you will address the concerns raised.

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5 Communicate Clearly

Communication is at the heart of your role as a PR director. When you've formulated your response plan, communicate it clearly to the board members or executives. Articulate how you intend to implement their feedback and the expected outcomes. Clear communication helps manage expectations and shows that you've taken the feedback seriously. It also provides an opportunity to demonstrate your strategic thinking and problem-solving skills.

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Farhad Mokhtari

Social Media Specialist I Digital Transformation I Content Strategy
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The larger the company is, the larger the number of approval channels get, and might even Neve happen to be discussing something directly with Board members. this means yu have to learn to first communicate as clear and as professionally as possibly via writing, and secondly, being able to speak and present with confidence if needed and believe in your actions

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6 Follow Through

The final step in handling feedback is following through with your plan. This demonstrates your accountability and commitment to making improvements based on the feedback received. It's important to track progress and report back on the results of any changes made. Following through not only builds trust with board members and executives but also reinforces the value of feedback in driving positive change within your organization.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Ahmed AlAali - A Forwardpreneoure

★ CEO & Change agent ★ Business & magmt counsellor ★ Private commercial arbitrator ★ GLG Advisor ★ Creating wealth & happiness through leadership, learning, innovation, people, change & entrepreneurship. ★ #ahmedalaali11
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Managing feedback from board members or executives as a PR director involves maintaining professionalism & openness. It's crucial to listen actively & remain composed, showing appreciation for their perspectives & thanking them for their insights. Clarifying any uncertainties ensures clear communication. Responding thoughtfully, whether addressing immediate concerns or planning a comprehensive follow-up, is key. Taking actionable steps based on feedback & keeping stakeholders informed of progress demonstrates a commitment to enhancing PR strategies & achieving organizational goals. Embracing feedback as an opportunity for growth fosters a positive relationship with board members or executives, promoting trust & collaboration #ahmedalaali11

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Here's how you can handle feedback from board members or executives as a PR director.

1

2

3

4

5

6

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1 Listen Actively

2 Clarify Doubts

3 Reflect Objectively

4 Plan Responsively

5 Communicate Clearly

6 Follow Through

7 Here’s what else to consider

Public Relations

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Here's how you can handle feedback from board members or executives as a PR director.

1

2

3

4

5

6

7

1 Listen Actively

2 Clarify Doubts

3 Reflect Objectively

4 Plan Responsively

5 Communicate Clearly

6 Follow Through

7 Here’s what else to consider

Public Relations

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