Last updated on 2024年5月3日

Here's how you can handle a difficult relationship with your boss in Lean Manufacturing.

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Navigating a challenging relationship with your boss in a Lean Manufacturing environment can be tricky. Lean Manufacturing, a systematic method for waste minimization within a manufacturing system without sacrificing productivity, involves continuous improvement and respect for people. Given these principles, it's important to address conflicts in a way that aligns with Lean values. By understanding and applying Lean strategies to your relationship with your boss, you can work towards a more harmonious and productive work environment.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder…

1 Build Rapport

Building a strong rapport with your boss is the foundation of any good professional relationship, especially in Lean Manufacturing where collaboration is key. Start by understanding their goals and pressures. Show empathy and be proactive in offering help with their challenges. Engage in regular, open communication to stay aligned with their expectations and share your progress on tasks. This approach not only fosters a positive relationship but also demonstrates your commitment to the Lean principle of mutual respect.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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Uma situa??o bastante importante para criar um relacionamento forte com seu chefe é manter uma "comunica??o de alto nível". Ou seja, buscar sempre levar op??es de solu??o para os problemas, de forma já bem refinada, valorizando o tempo de qualidade do chefe. Isso agrega valor para as decis?es e impede grandes devaneios nas conversas.

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2 Seek Feedback

In Lean Manufacturing, feedback is essential for continuous improvement. Request regular feedback from your boss, not only on your performance but also on how you can contribute to the team's Lean initiatives. Approach these conversations with an open mind and a willingness to learn. By actively seeking and valuing their input, you demonstrate respect for their expertise and show that you're committed to personal and process improvement.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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O feedback é extremamente importante, mesmo que envolva o feedback de orienta??o. Nesse sentido, o feedback precisa contribuir para que solu??es sejam encontradas de forma conjunta. O líder precisa, muitas vezes, dar o direcionamento, ou seja, usar da sua experiência para avaliar caminhos que envolvam o que é melhor para toda a equipe. Pra isso, a recomenda??o que deixo aqui é, antes de mais nada, o líder ter pleno conhecimento do perfil da sua equipe, para que o feedback considere o nível de maturidade de cada integrante, mas também, o nível geral da equipe.

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3 Understand Lean

Deepen your understanding of Lean principles and tools, as they can offer solutions for improving your relationship with your boss. For instance, use the '5 Whys' technique to get to the root of any issues or misunderstandings. Apply 'Value Stream Mapping' to identify and eliminate any waste in your interactions or processes that may be causing friction. By using Lean tools to enhance communication and problem-solving, you show initiative and a drive for efficiency.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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Uma das formas de conhecer bem os princípios e as ferramentas do Lean é fazendo cursos em plataformas MOOCs, que s?o gratuitos e de excelente qualidade, fornecidos por universidades de todo o mundo. Dentre elas, destaco: Coursera, edX, Udemy e o próprio LinkedIn, que tem o Linkedin Learning.

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4 Stay Professional

Maintaining professionalism is crucial when dealing with a difficult boss in any setting, including Lean Manufacturing. Keep emotions in check and focus on facts and data when discussing issues. In Lean, decisions are made based on evidence, so use this to your advantage by preparing clear, data-driven arguments for any proposals or concerns you have. This objective approach can help de-escalate tensions and lead to more productive discussions.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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Aqui uma sugest?o é sempre se pautar em fatos e dados, por isso conhecer um pouco de Data Science é um grande diferencial. As ferramentas de Data Science e Analytics ajudam no processo de identifica??o de gaps e oportunidades, predi??o e modelagem de processos baseada em dados, medi??o de desempenho etc, oportunizando, assim, tomadas de decis?es mais assertivas.

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5 Leverage Teamwork

Lean Manufacturing thrives on teamwork, and this can be a valuable asset when managing a tough relationship with your boss. Engage with your colleagues to build a supportive network and share best practices for working with your boss. Collaborative problem-solving and peer support not only enhance the team's performance but also create a more positive work environment that can help mitigate the impact of a challenging boss.

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6 Continuous Improvement

Embrace the Lean principle of 'Kaizen', or continuous improvement, in managing your relationship with your boss. Reflect on interactions, learn from experiences, and adjust your approach as needed. Continuous improvement applies to personal development as well as manufacturing processes, so seek to enhance your communication skills, emotional intelligence, and conflict resolution abilities. This commitment to growth can gradually improve your working relationship.

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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Aqui é importante ressaltar um ponto muitas vezes negligenciado quando se fala em melhoria contínua, inclusive em abordagens Kaizen. A melhoria deve ser contínua, porém, gradativa. As pequenas vitórias devem ser comemoradas, o que deu certo deve ser padronizado, o que n?o deu, deve servir como li??o aprendida para se fazer diferente na próxima vez. Depois da obten??o de uma melhoria, pode se utilizar o ciclo da manuten??o, SDCA, para manuten??o dos resultados por um tempo. Querer incessantemente melhorar, sem considerar os impactos destas melhorias, especialmente nas pessoas, pode gerar conflitos, estresse e até a perda de bons profissionais.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Thiago Zschornack

Pós-doutorando│PhD Eng.│ MSc │ MBA Exec. │ BBA, BSc, Eng. | Conselheiro IBGC CCA+| Inspirador WCD│ Avaliador líder PCE/PCIM/PNQS│ Mentor InovAtiva│ Six Sigma Black Belt│ Management 3.0│ Kaizen? Practitioner | CP?P-F│ DPO
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Uma recomenda??o adicional que gostaria de registrar diz respeito a buscar a orienta??o de um mentor ou colega de trabalho experiente. Pois um mentor ou colega pode compartilhar insights importantes sobre como lidar com situa??es conflituosas a partir de casos semelhantes no passado, fornecer uma perspectiva diferente sobre os problemas e até mesmo agir como um mediador em comunica??es difíceis com o chefe.

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Here's how you can handle a difficult relationship with your boss in Lean Manufacturing.

1

2

3

4

5

6

7

1 Build Rapport

2 Seek Feedback

3 Understand Lean

4 Stay Professional

5 Leverage Teamwork

6 Continuous Improvement

7 Here’s what else to consider

Lean Manufacturing

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Here's how you can handle a difficult relationship with your boss in Lean Manufacturing.

1

2

3

4

5

6

7

1 Build Rapport

2 Seek Feedback

3 Understand Lean

4 Stay Professional

5 Leverage Teamwork

6 Continuous Improvement

7 Here’s what else to consider

Lean Manufacturing

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