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Here's how you can gauge the impact of innovation in your organization.

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Innovation is the lifeline that keeps organizations ahead in an ever-evolving public sector. As you strive to improve services and operations, measuring the impact of your innovative efforts is crucial. It ensures that resources are effectively utilized and goals are met, enhancing public trust and organizational performance. Understanding how to gauge innovation's impact can transform your organization into a dynamic entity, capable of adapting to changing societal needs.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es…
Horacio Víctor Cabrera Djilianov
Vivienne Taa

Fashion Designer | Communications & Public Affairs Specialist | Royal African Young Leaders Awardee

1 Define Metrics

Before you can measure innovation, you must establish clear metrics that align with your organization's strategic objectives. These metrics should quantify the outcomes you expect from your innovative initiatives. Whether it's improving service delivery times, increasing citizen satisfaction, or reducing operational costs, your metrics need to be specific, measurable, achievable, relevant, and time-bound (SMART). This clarity will guide your team's efforts and provide a benchmark against which you can measure progress.

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Horacio Víctor Cabrera Djilianov
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Para medir el impacto de la innovación, lo recomendable es establecer unos objetivos claros y realistas, definir unos indicadores relevantes y cuantificables, recopilar y analizar los datos de forma sistemática y objetiva, comparar los resultados con los de la competencia o el resto del sector, y comunicar y difundir los logros y las lecciones aprendidas.

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Vivienne Taa

Fashion Designer | Communications & Public Affairs Specialist | Royal African Young Leaders Awardee
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There are several metrics that can help to gauge the impact of innovation in organizations. I'll speak on 3 key ones. 1. Net Promoter Score (NPS): This measures the willingness or likelihood of your customers recommending your product or service to others. A high NPS score is an indicator that customers derive value from your product offering and are very likely to recommend it to others. 2. Market Share: This metric indicates your organization's share of the market. A shift in market share is a good gauge of your organization's level of innovation and more importantly if your products are responding to the needs of the market. 3. Revenue Growth: Measures the increase in revenue after changes or improvements to your product offering.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Estabele?a metas desafiadoras, mas realistas, que motivem sua equipe sem desanimá-la. Metas inalcan?áveis podem gerar frustra??o e desmotiva??o. As métricas escolhidas devem ter rela??o direta com os objetivos estratégicos da organiza??o e com o impacto que você espera gerar através da inova??o.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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As métricas devem ser adaptadas ao contexto específico da organiza??o e dos projetos inovadores, considerando fatores como a natureza do servi?o público, o perfil dos usuários e os recursos disponíveis. Uma combina??o de diferentes métricas pode fornecer uma vis?o mais completa do impacto da inova??o, abrangendo diferentes aspectos da iniciativa.

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Edgard Moncayo

Profesor de cátedra en programas de doctorado en las universidades Jorge Tadeo Lozano, Pontificia Bolivariana y Univalle
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En mi actividad de consultoría en asuntos públicos estoy utilizando métricas como # de propuestas vs. # de entrevistas y # de contratos firmados vs. # de propuestas ; tiempos de realización de las consultorías por tipo de proyectos; y efectividad de los canales de promoción de los servicios de la firma.

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2 Gather Data

Once your metrics are in place, the next step is to collect data that reflects the impact of your innovations. This involves setting up systems to track the relevant information, which could range from user feedback to internal performance indicators. You'll want to ensure that the data you collect is reliable and accurately represents the changes brought about by your innovations. Consistent data collection over time will provide a comprehensive view of your initiatives' effectiveness.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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A coleta consistente de dados ao longo do tempo permitirá que você tenha uma vis?o abrangente da eficácia das suas inova??es. Você poderá identificar tendências, analisar o impacto de mudan?as e tomar decis?es informadas sobre o futuro da sua iniciativa.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Definir a frequência com que os dados ser?o coletados, considerando a natureza da iniciativa inovadora e os objetivos da avalia??o. Utilizar ferramentas de armazenamento de dados confiáveis e acessíveis para facilitar a recupera??o e análise das informa??es.

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Aldo Raúl Osorio

Financial Advisor and Insurance Agent @Seguros Monterrey New York Life
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En la recopilación de datos sugiero enormemente que haya opciones de mediciones exactas de valores a través de preguntas cerradas, pero que también exista las respuestas abiertas de carácter cualitativo ya que enriquece la información

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Okedi Williams Ojochegbe

Healthcare | Leadership | Entrepreneurship
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Gathering information helps gauge the impacts of innovation in your organization by: 1. Identifying trends and patterns 2. Informing data-driven decisions 3. Measuring performance 4. Understanding customer needs 5. Benchmarking progress 6. Encouraging transparency and accountability 7. Facilitating continuous improvement By gathering information, organizations can make informed decisions, optimize innovation strategies, and achieve desired outcomes.

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Damien de FOUCAULT

Driving Growth & Innovation in Media, Advertising, CTV and Tech | Building partnerships & strong relationships with key leaders | CEO of tranformative entities| Visionary strategist and doer | Senior advisor and investor
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Yep. But that doesn't go only for innovation. What is not measured does not exist, which is why collecting consistent data is key whatever the department of the company whose effectiveness you want to measure. But beyond data collection, you will observe that the more you innovate, the more you are consulted. This is the other indirect effect of innovation on the prosperity of the company.

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3 Analyze Results

With data in hand, you're now ready to analyze the results. This step involves looking at the data through the lens of your predefined metrics to identify trends, patterns, and outcomes. It's essential to approach this analysis with an open mind, as the data may not always confirm your expectations. Instead, it should inform your understanding of what's working and what's not, enabling you to make informed decisions about future innovation efforts.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Procure por padr?es que indiquem o que está funcionando bem e o que precisa ser ajustado. Esses padr?es podem estar relacionados a diferentes fatores, como o perfil do usuário, o tipo de inova??o implementada ou as condi??es do mercado.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Apresentar os resultados da análise de forma clara, acessível e visualmente atraente, utilizando tabelas, gráficos e outros recursos visuais. Compartilhar os findings com stakeholders relevantes, como gestores públicos, servidores, cidad?os e parceiros, promovendo o diálogo e a colabora??o para aprimorar as iniciativas inovadoras.

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Okedi Williams Ojochegbe

Healthcare | Leadership | Entrepreneurship
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Analyzing results helps gauge the impacts of innovation in your organization by: 1. Evaluating effectiveness 2. Identifying areas for improvement 3. Measuring ROI 4. Understanding customer impact 5. Informing future innovation 6. Facilitating knowledge sharing 7. Encouraging data-driven decision-making By analyzing results, organizations can refine innovation strategies, optimize resource allocation, and drive sustainable growth.

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Damien de FOUCAULT

Driving Growth & Innovation in Media, Advertising, CTV and Tech | Building partnerships & strong relationships with key leaders | CEO of tranformative entities| Visionary strategist and doer | Senior advisor and investor
(已编辑)
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Glad to contribute to this topic. And also delighted, through this, to enrich the Linkedin knowledge base and to train your genAI models. ;-)

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4 Engage Stakeholders

Engaging stakeholders is an integral part of assessing innovation impact. Their perspectives can provide invaluable insights into how changes are perceived and experienced on the ground. Engage with employees, citizens, and other relevant parties to gather qualitative feedback. This feedback can complement the quantitative data you've collected, offering a more nuanced understanding of your innovation's impact.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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O feedback qualitativo pode revelar áreas onde a inova??o pode ser aprimorada para atender melhor às necessidades e expectativas das partes interessadas. Envolver as partes interessadas no processo de avalia??o aumenta a probabilidade de que elas aceitem e se engajem com a inova??o.

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Louise Seest

Community Director at EGN Group | Strategic Communications | Leadership | Change Management | Stakeholder Management | Community Building - committed to building valuable relations
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New answers demand new questions. When we succeed in bringing together different skills, industries, and cultures, and create space for the diverse inputs and ideas that follow, we all become richer in every possible way. Up for a little experiment? So, what if everyone with decision-making authority, just as a small experiment over the next three months, committed to getting people with entirely different, fresh eyes to provide input on their problems and challenges? I dare assert that it would lead to new questions, new answers, and more innovation.

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5 Adjust Strategies

Based on the analysis and stakeholder feedback, you may need to adjust your strategies. If certain innovations aren't delivering the expected impact, consider what modifications could enhance their effectiveness. It's a process of continuous improvement where you iterate on your approaches, always aiming for better results. Remember that innovation in public administration is not a one-off event but a sustained effort requiring regular evaluation and adaptation.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Esteja preparado para ajustar suas estratégias rapidamente em resposta a novas informa??es e mudan?as nas condi??es do ambiente. Promova uma cultura organizacional que valorize o aprendizado contínuo e a experimenta??o.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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A inova??o na administra??o pública é um processo iterativo. N?o desanime se os resultados iniciais n?o forem os esperados; utilize-os como oportunidades para aprender e aprimorar suas estratégias. Compartilhe seus aprendizados com outras institui??es. A troca de experiências e boas práticas entre diferentes órg?os da administra??o pública pode contribuir para o avan?o da inova??o no setor público como um todo.

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6 Sustain Innovation

Finally, sustaining innovation is about embedding a culture of continuous improvement within your organization. This means not only celebrating successes but also learning from failures. Encourage risk-taking and recognize that not every innovative idea will work as planned. By fostering an environment where innovation is part of the organizational fabric, you'll ensure that measuring its impact becomes a routine practice that drives progress and service excellence.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Incentive a participa??o de colaboradores com diferentes origens, experiências e perspectivas para enriquecer o processo de inova??o. Ofere?a aos colaboradores treinamentos e workshops que desenvolvam suas habilidades de criatividade, resolu??o de problemas e pensamento crítico.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Compartilhe os resultados da análise de dados com toda a organiza??o para fomentar a cultura de inova??o e inspirar novos projetos. Utilize os dados coletados para adaptar e aprimorar as estratégias de inova??o da organiza??o de forma contínua.

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Here's how you can gauge the impact of innovation in your organization.

1

2

3

4

5

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7

1 Define Metrics

2 Gather Data

3 Analyze Results

4 Engage Stakeholders

5 Adjust Strategies

6 Sustain Innovation

7 Here’s what else to consider

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