Here's how you can establish trust and rapport with remote team members as a sales manager.

Schedule regular team meetings and one-on-one check-ins to maintain open communication channels. Use video calls whenever possible to facilitate face-to-face interactions and build personal connections. Encourage team members to share updates, celebrate wins, and discuss challenges openly.

Over communication seems like too simple of an answer, but that's where it begins and ends. During Covid, I scheduled more calls than is typical (like most, I hate calls) but I needed to have them regularly to keep a pulse of the team and to make sure there was ample opportunity for lines of communication. This works if your org is 100% remote. If not 100% remote, I would encourage any leader to get in the car or on a plane as much as possible and spend time with your team in the field.

Clearly define roles, responsibilities, and performance expectations for each team member. Provide detailed guidelines, resources, and training to ensure everyone is aligned and equipped for success. Set measurable goals and timelines to track progress and provide transparency.

Implement a feedback loop to regularly provide constructive feedback and coaching. Celebrate successes and recognize achievements, no matter how small. Encourage team members to share feedback and suggestions for improvement.

Organize virtual team-building activities or games to foster personal connections and camaraderie. Share personal stories, interests, or fun facts during meetings to humanize remote interactions. Encourage cross-functional collaboration and knowledge sharing among team members.

I believe in personalised support, it shows team members that as a manager you care enough to spend some time with them. Have lunch together and find out how they are doing. Ask them how they will like to be supported, is it training they want or change of hours? Being a Sales person is mentally tiring when you struggle to meet your targets, managers should make time for their team members, listen to team,support them as much as they can, before these members experience total burn out.

Make yourself available for one-on-one support and guidance when needed. Understand each team member's unique circumstances, challenges, and motivations. Offer personalized coaching, mentoring, and professional development opportunities.

Leverage project management tools, collaboration platforms, and communication channels effectively. Ensure team members are trained and comfortable using the necessary technologies. Encourage the use of tools that promote transparency, seamless communication, and knowledge sharing.

Lead by example by demonstrating trust, transparency, and accountability in your actions and decisions. Create opportunities for informal virtual socializing or watercooler conversations to build rapport. Regularly solicit feedback from team members on how to improve remote collaboration and trust-building efforts. Celebrate team milestones, successes, and individual achievements to foster a positive and supportive remote culture. Encourage a healthy work-life balance and respect each team member's personal time and boundaries.

Como gerente de vendas, estabelecer confian?a com uma equipe remota envolve comunica??o clara e frequente. Use videoconferências para criar uma conex?o mais pessoal. Seja transparente sobre metas e expectativas, e dê feedback construtivo. Celebre as conquistas da equipe para motivar e mostrar apre?o. Promova a colabora??o através de ferramentas online que facilitam o trabalho em equipe. Conhe?a seus membros individualmente, entendendo suas motiva??es e desafios. Seja acessível e ofere?a suporte quando necessário. A confian?a vem com o tempo, mas essas a??es podem acelerar o processo.

It’s important for manager to set clear guidance and avoid urgency or repeated work . Employees are better able to then map out the cadence or task assigned and manage deadlines. Based on the company goals and macro trends, managers should have a degree of conviction and clear communication on the expectation. This not only builds trust with the team but also drives motivation and agility.