Here's how you can enhance your logical thinking skills as a System Administrator under pressure.

Train yourself on daily bases to enhance ways you can improve the platform. Get to know the environment better around development, Integration and production systems, processes, available docs and resources. Figure out methodical ways you can improve the platform at every opportunity by automation and scripting with resolution. In DevOPS troubleshooting, look for root cause and use your knowledge and resources effective to resolve the problem and think outside of the box/problem to automate your fix for others so everyone could benefits. With successful resolution document and automate, and always be proactive rather than wait for monitor or OPS to inform you.

Participate in and/or audit as many postmortems as you can and carefully read the history of the event. After the process, reach out to the actors and ask questions about the parts with which you're not familiar. Learn to recognize when you've hit panic, and take your hands off the keyboard, and be the first to own and report the failure, and bring in calmer hands to help drive the response and bring in additional resources. The further you progress in your career, it becomes a given that you will cause an incident. If you handle the response well, other than some light ribbing you'll simply be joining a senior club. Handle it poorly and well.. Just handle it well. Good luck.

You have to stay calm even in the midst of pressure because you can't get the best results when you are under pressure and you still didn't stay calm, you won't be able to think, navigate and get ideas, brainstorm to finish the tasks

In the Military we learned to ask ourselves questions to determine the criticality of the issue "Is anyone dying?" is a popular question to let people know that while an issue is important to fix quickly, and that taking a second to step back and think about the issue is ok to do. While extreme and likely not applicable to most IT situations, that methodology of thought can help you to learn to properly assess the criticality of a situation. One of the most important steps in any situation is to ensure that you can keep a clear head about the issue. If you're running around stressing about the issue without taking a moment to clarify your thoughts, you're much more likely to overlook things or make simple mistakes that could be avoided.

Well when you through a lot of pressure it was good, cuz from a lot of that pressure you can get well manage of your emotion...then when your emotion become more mature you can get chill mind while working ??

chill mind and a good emotion control can give you best decision making. Like when your emotion is under control you can see a another way how to solve thing

Any challenge will seem less daunting once it is broken down into manageable chunks with the aim of eliminating aspects which are not contributing to the original problem.

Decomposition is a fundamental technique for managing complex problems, and it's especially effective in system administration. By breaking down a larger issue, such as a network outage, into smaller, manageable components like routers, switches, and connections, you create a clear, step-by-step approach to troubleshooting. This method prevents you from being overwhelmed by the complexity of the overall problem and allows you to systematically identify and address each potential source of the issue. This structured approach not only enhances logical thinking but also improves efficiency in resolving problems, ensuring that you can quickly pinpoint and fix the root cause.

The ability to see something as a whole and break it down into components is an essential skill for the troubleshooting process. You are able to isolate where the problem is and narrow down where you need to begin your search. It is the absolute first thing you should do when facing a problem affecting a large scale system.

Estoy de acuerdo es mejor dar prioridad al servicio que más impacta e ir dando gestión en orden de prioridad. No dejarse presionar por los diferentes clientes que quieran si o si su servicio disponible.

I sometimes have a hard time with this one. Priority comes from perspective. Something that may seem small to you could be affecting a much larger area than you believe. I’ve had countless users unable to perform work for months because their problem was “intermittent” and they were at a remote site. It is easy for us to disregard what isn’t directly in front of us or isn’t affecting us in this field. Part of decomposition (the prior entry) is also being able to look at the business as a whole and break it down into components to help prioritize what needs to be fixed immediately and what can be addressed later.

In my experience, prioritizing tasks based on urgency and impact is essential. Assess which issues need immediate attention and which can be addressed later. This prioritization helps in managing your workload effectively and ensures that critical problems are resolved first.

This seems appropriate to me. If you are the project leader, use agile tools like Kanban and Scrum and success is guaranteed.

Familiarizing yourself with logic tools like flowcharts and decision trees is highly beneficial for system administrators. These tools provide a structured way to visualize problem-solving processes and the potential consequences of different actions. For instance, using a decision tree to evaluate whether to reboot a server allows you to systematically weigh the pros and cons, considering factors such as current system status and potential impacts. This visual representation helps clarify complex decisions, making it easier to follow a logical path and choose the most effective solution. By incorporating these tools into your problem-solving approach, you can enhance clarity and improve decision-making, especially under pressure.

One thing I found helpful is utilizing logic tools such as flowcharts, decision trees, and troubleshooting checklists. These tools provide a structured approach to problem-solving, guiding you through the logical steps required to diagnose and fix issues.

Flowcharts: Flowcharts visually represent the flow of processes or decision-making steps. They help system administrators analyze complex systems, identify bottlenecks, and understand the logical sequence of events. Decision trees: Decision trees are graphical representations of decisions and their potential outcomes. They help system administrators evaluate different options, consider various factors, and make logical decisions based on the available information. Cause and effect diagrams: Cause and effect diagrams, also known as fishbone diagrams or Ishikawa diagrams, help system administrators identify the root causes of problems.

Establish a structured method for problem-solving, such as identifying symptoms, gathering data, analyzing root causes, and implementing solutions. This helps maintain clarity under pressure.

Continuous learning is indeed crucial for enhancing logical thinking skills, especially in the dynamic field of system administration. Staying abreast of the latest technologies and best practices ensures that your knowledge remains relevant and comprehensive. Engaging in regular training, online courses, and certification programs broadens your skill set and deepens your understanding of complex systems. This ongoing education equips you with the tools and methodologies needed to approach problems systematically and make informed decisions, even under tight deadlines. By continually expanding your expertise, you improve your ability to analyze and resolve issues efficiently, enhancing overall performance and adaptability.

Upgrading the knowledge is a must. We can't let our mind to chill because we already know what we need to do like how to manage active directory, networking, monitoring. Every years technology always have an update so we need to adapt to that kind of technology.

Our field changes daily. The technology implemented at a business is what works for the current mission. What works for your company now may not always be the best for the future. It is what is working for”right now”. You can’t have the mentality of “if it ain’t broke don’t fix it” with our field. There are always new opportunities to improve the business and our skill set. Always be on the lookout for these.

Continuous learning is key to enhancing logical thinking skills. Stay updated with the latest technologies, best practices, and problem-solving techniques. Engaging in regular training and seeking feedback helps you refine your skills and adapt to new challenges effectively.

This is important during and after troubleshooting any issue. After each step you take, whether it’s rebooting a server, modifying a piece of code, or something else, reflect on how this step helped or didn’t help you achieve your end goal. If you find you are taking a lot of steps that aren’t ultimately helping, you know you need to take a step back. Maybe you need to ask for help, or make a list of pros and cons before taking your next step.

Breaking down the problem and looking at system flow charts to find where the problem lies is well and good but a lot of times just by talking to users and ask them what problems they're having whether they cannot print, get email, login to their PC, internal applications not working or can't connect to the Internet or intranet more often than not you'll find very quickly where the problem lies and thus simplify troubleshooting things very quickly.

Enhancing logical thinking skills as a system administrator, especially under pressure, involves several strategies: 1. Structured Problem-Solving. 2. Scenario Analysis. 3. Continuous Learning. 4. Stress Management. 5. Documentation and Reflection. 6. Peer Collaboration. 7. Collaborative problem-solving. 8. Practice Critical Thinking. 9. Analytical skills and improvements. By integrating these practices into your routine, you can enhance your logical thinking abilities and perform more effectively as a system administrator, even in high-pressure situations.