Here's how you can engage stakeholders in the Enterprise Resource Planning (ERP) field as a beginner.

To further engage stakeholders in the ERP field as a beginner, consider establishing a clear governance structure to define roles and responsibilities, developing a robust change management plan to address resistance and ease transitions, leveraging data and analytics to demonstrate progress and inform decisions, fostering a culture of open communication and continuous improvement, and providing regular, personalized follow-ups to address individual concerns and maintain strong relationships.

Engaging stakeholders in the area of enterprise resource planning (ERP) as a beginner can be challenging, but it is critical to ensuring project success. The identification of all people and groups that will be affected by the ERP system is fundamental and basic, that is, generally all departments will be included. Clear and regular communication with everyone involved in the ERP project explaining the objectives, expected benefits, or what each interested party will perform during the process will be very important for the project success. Interviews and workshops to understand needs are fundamental and provide engagement. Involving interested people is an ongoing process and requires dedication and constant communication.

Communicate the benefits of ERP implementation in clear, non-technical language, highlighting how it aligns with organizational objectives. Seek feedback and involvement from stakeholders throughout the process, demonstrating a commitment to their input and concerns. Lastly, provide training and support to ensure stakeholders feel empowered and prepared for the transition to ERP systems.

Na minha experiência o ERP é o cora??o de toda empresa. Acumulei anos de experiência no setor automobilística e quando passei a trabalhar em agência de marketing eu senti muita diferen?a, n?o por ser uma startup mas sim pela dificuldade em analisar informa??es básicas para gest?o de riscos. Realmente é algo inegociável para empresas e startups.

Entendimento do negócio, Engajamento, Comunica??o e Treinamento, eu diria que s?o passos decisivos para o sucesso da sua implanta??o. Se você tiver uma estrutura de Governan?a clara ficará mais fluido este processo. è vital comunicar os benefícios da implementa??o do ERP preferencialmente em linguagem que n?o seja técnica, use uma linguagem simples, destacando como ele se alinha aos objetivos organizacionais e como vai otimizar e minimizar os erros em cada etapa do processo. Busque por feedback e envolvimento das pessoas durante todo o processo para gerar engajamento. Importante dividir a implanta??o em fases. Forne?a treinamento e suporte para garantir que as partes interessadas se sintam capacitadas e preparadas para esta transi??o.

Start by identifying stakeholders within your organization, such as department heads, employees and IT personnel. additionally, consider external stakeholders like vendors, customers, and regulatory bodies. understand their interests, concerns and expectations regarding the ERP implementation. actively involve them in discussions, seek their input and address their questions and feedback. by recognizing and involving stakeholders early on, you build trust, gather valuable insights and foster a collaborative environment essential for the success of the ERP project.

Acredito que utilizar ERP se torna fundamental para entender o processo e tomar as melhores decis?es seja em conjunto ou de maneira estratégica junto ao seu setor. No lugar em que trabalho, gosto de analisar estrategicamente os indicadores de maneira a orientar a lideran?a quanto aos pontos encontrados e juntos, tra?armos as melhores solu??es. Assim, todo o grupo sabe o que foi encontrado (ninguém se exime da responsabilidade) e amarramos o trabalho de maneira consistente e direta, fazendo com que todos trabalhem para alcan?armos ou melhorarmos o que foi encontrado (tra?ando objetivos mensuráveis).

One thing I found to be helpful is engaging with your internal/ external customers and understanding the business environment and SOW.

After doing the RACI mapping for activities-processes-procedures, enlist the help of HR to check on the consistency of activities/processes with individual employees' employment contract, and ensure matching with their individual KPI's. Stakeholders of the ERP system can be identified for each department in terms of input-output, value-chain analysis, SWOT, etc... depending on the nature of their core business. Make sure that stakeholders are kept informed and aware of their role in each of critical steps in the process. Communicate clearly on the nature, quality, quantity, frequency of information/reporting needed from/by them. Have them delegate/nominate contact persons/champions from within their critical operations to ensure consistency

Identifying the right stakeholders is crucial for ERP success. Clearly communicate how ERP will benefit them and manage their expectations by setting boundaries and priorities. Keep them informed of progress and changes to ensure buy-in and a successful implementation. Missing the mark leads to a system that serves few, not many. Effective communication and expectation management are key to avoiding disappointment and ensuring a thriving ERP system.

After completing the stakeholder mapping and engagement, analyse data from operatives (those holding the 'R' function in the RACI maps). Check for bottlenecks and errors - work with the 'R' and 'A' of the RACI maps to address pain points. Results must be communicated to all stakeholders to gauge feedback (acceptance/rejection) - then consolidate/establish the processes and procedures formally. Establish monitoring and reporting functions within each procedure, and ensure frequency and content is updated at regular intervals (monthly is ideal) Link with individual KPI's for HR's monitoring. Link with Internal Audit for reporting to Board.

Provides Clarity: Clear communication removes confusion, uncertainty, and ambiguity, which makes people feel more comfortable and willing to cooperate. When everyone understands the message, tasks can be carried out more efficiently and accurately. Builds Relationships: Transparent and open communication fosters trust and strengthens relationships. When people feel heard and understood, they are more likely to build positive connections with others. Creates Commitment: Clear communication helps in gaining commitment from team members or stakeholders. When people understand the goals, expectations, and reasons behind decisions, they are more likely to commit to the shared objectives.

Leverage Visual Aids and Simplified Demonstrations: Utilize visual aids such as infographics, diagrams, and simplified demonstrations to explain the functionalities and advantages of the ERP system. Avoid jargon and technical terms that might overwhelm stakeholders. By making the information accessible and visually appealing, you can help stakeholders understand the value of the ERP system and how it can address their specific needs and challenges.

Before communicating benefits, we need to ask questions to see exactly what the problems are that the stakeholders are facing and what they would like to accomplish. There are so many facets to erp systems that we could go down the wrong bunny trails if we aren't careful. What's important to them? What problems do they want solved?

It’s vital to measure a baseline against which future benefits can be measured. If you don’t know the start point, you can only guess whether the outcome is better or not. Prepare for a potential dip in performance post go live until stable operating has been achieved

Manage expectations: All projects, as long as they are well communicated, generate high expectations for problem solving, increased productivity, and cost reduction. These are indeed the goals of companies for enterprise resource planning (ERP), but there is no magic. Initially, from the approval of a project, it is mandatory to understand the needs of stakeholders and classify these needs as urgent or essential, improvements and innovations. The development schedule must necessarily respect this order so that deliveries are effective and sustainable for the business.

Um bom planejamento na implanta??o do ERP traz seguran?a para equipe, uma op??o é implantar por fase, afim de alinhar a expectativa com a realidade do potencial da time, desafios s?o superados com o grupo engajado e metas realistas e alcan?áveis, isso eleva a confian?a do time, atributo crucial para transpor obstáculos n?o visualizados ou compreendidos na fase do mapeamento.

Undersell and over deliver. One of the most frustrating parts about the process is when someone has oversold the functionality or given unrealistic expectations. The scope of the project and budget are large factors in what problems can be solved and how to solve them.

Managing expectations is key in engaging stakeholders for ERP projects. Be transparent about ERP capabilities, timelines, and required resources. Avoid overselling or underestimating challenges. Setting realistic expectations helps maintain stakeholder trust and support, even when facing inevitable hurdles.

ERP planning with all important stake holders is one of the key factor for successful ERP. Knowledge of stake holders supplies necessary fuel to ERP . Stake holders like finance , production floor , plan engineers are common stake holders to start with.

Offering comprehensive training is a key component of stakeholder engagement in ERP. Stakeholders need to feel confident in their ability to use the system effectively. Develop a training program that caters to different learning styles and proficiency levels. Providing hands-on sessions, user manuals, and ongoing support can help stakeholders become more comfortable and proficient with the ERP system, leading to better utilization and a greater appreciation of its value.

ERP training needs to be tailored for specific audiences. Top management and departmental heads learn how to use the ERP reporting and analytical insights for better decision making and acquire a holistic ERP knowledge. Other ERP users have detailed ERP module and process-oriented training courses to know how to use the ERP system effectively and efficiently in the workplace and collaborate across diverse functions to complete a streamlined business process instance within the standard cycle time and with the right outputs.

Com o conhecimento dos processos mapeados, o treinamento dos funcionários pode ser direcionado e mais eficaz. Os colaboradores entender?o melhor como suas atividades ser?o realizadas no novo sistema.

With training, you must engage your audience. Give each of the participants the ability to join in. Once a task or operation is demonstrated, get the users to interact with the software. Have them repeat back what has been shown, by completing the task within the system. Get each member in the training to help find the solution, and only help if all users become stuck, by offering hints at first. If the hints are not working then again demo and all them to try again.

When stakeholders feel comfortable and proficient, they will view ERP as a valuable tool for the business that drives organizational success. To address the varying skill levels among stakeholders in your organization, it is important to tailor training content for both beginners and more advanced users. Theory alone won't suffice, be sure to schedule hands-on training sessions with users to practice real-life examples. Let them navigate screens, input data, and perform common tasks to build confidence with the system. Don't forget to build a detailed user manual for self-service reference.

Treat feedback as a gold mine of insights into your user base. Identify patterns and areas of improvement. What is frustrating for users? Stakeholders should ultimately see their feedback lead to tangible changes. Schedule regular check-ins with stakeholders to ensure that everyone is getting value out of the ERP systems and has their questions answered. Establish multiple channels for feedback and keep an open dialogue. Keep stakeholders informed about how their feedback is shaping the ERP process. By incorporating feedback as a key part of the ERP strategy, we not only optimize the system, but strengthen our relationships.

Assim como monitoramos o projeto, precisamos recolher os feedbacks com o intuito de resolver os gaps que ser?o apontados nessa coleta, fazendo com que melhore o processo que n?o está legal.

Solicite feedback e contribui??es das partes interessadas durante todo o processo de planejamento e implementa??o do ERP. Isso n?o só demonstra que suas opini?es s?o valorizadas, mas também ajuda a garantir que o sistema atenda às necessidades e requisitos de todos os envolvidos.

A coleta de feedback é vital para qualquer organiza??o. Ela fornece insights valiosos sobre o desempenho de produtos ou servi?os, identificando áreas de melhoria e destacando pontos fortes. O feedback promove a comunica??o aberta, constrói confian?a e demonstra que você valoriza as opini?es dos stakeholders. Ele pode impulsionar a inova??o, pois as ideias coletadas podem levar a novas solu??es. Portanto, coletar feedback n?o é apenas importante, é essencial para a evolu??o contínua e o sucesso a longo prazo de sua organiza??o. Feedback é a bússola que orienta o caminho para o sucesso contínuo. Escute, aprenda e evolua.

La implementación de toda solución siempre es un proceso de mejora continua, en lo técnico como a nivel de procesos de la organización y para ello es importante tener mecanismos de comunicación que permitan consolidar y dar seguimiento a los comentarios de los usuarios. Este seguimiento debe ser proactivo en contacto con el usuario, con la definición de un plan donde el usuario sienta y vea que su aporte genera valor y es factible de implementar en un plazo determinado.

Engaging stakeholders in the ERP field, especially as a beginner, involves a strategic approach that includes identifying key stakeholders, understanding their needs and interests, and developing effective communication and engagement strategies. Here are some steps to consider: 1-Identify Stakeholders 2-Stakeholder Analysis 3-Early Engagement 4-Communication Plan 5- Feedback Mechanism 6-Training and Support 7-Showcase Benefits 8- Change Management Etc

Ensure your ERP system is kept current, follow upgrade protocalls, ensure it is cloud based for business continuity. Ensure system maintenance is performed at routine intervals (database integrity, database accuracy, ensure procedures are current and market relevant etc). constantly improve the system and ensure modules are effective and relevant. Limit the use of API's, it adds complexity and reduces the ability of the system to be upgraded, rather upgrade to a more advanced ERP system. After 15 years running a multitude of ERP systems, the quality of the implementation is the most important part of any ERP decision, any ERP system will fail if the implementation is done poorly.

Um ERP s?o intera??es de vários processos, porém sistemas s?o criados para que humanos coloquem as informa??es, dessa forma a troca de experiências de como incluímos as informa??es e de como de fato chega ao destino é fundamental para o sucesso. Quando cada parte faz corre o risco de haver um “ruído” na comunica??o, pois eu coloco aquilo que me ensinaram ou faz parte do processo, sem me preocupar com o que vem antes ou depois. Hoje cada vez mais os dados est?o disponíveis a poucos cliques, as informa??es s?o atualizadas a todo instante, e é preciso que seja confiável principalmente para a tomada de decis?es. Portanto um sistema que demonstre o real processo poderá ser um diferencial em um mercado cada vez mais digital e ágil.

Understand their current processes to run the business. Simulate the process on the ERP in a conference room pilot setting. While providing a visual, this step can also help identify areas where the ERP software may require extensions.

Lógico, os passos anteriores s?o importantíssimos, mas, sem o real empenho de cada stakeholder, n?o há plano que possa ser implantado ou colocado em prática. O empenho, comprometimento e interesse de cada um dos envolvidos - n?o importa sua posi??o na hierarquia!! - é fundamental para o sucesso na elabora??o de qualquer planejamento de recursos. Digo isso por experiência própria!!