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Here's how you can effectively inform stakeholders and partners about program updates and changes.

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When managing a non-profit program, keeping stakeholders and partners abreast of updates and changes is critical for continued support and success. Effectively communicating these developments ensures transparency, fosters trust, and encourages collaboration. Whether you're rolling out a new initiative, adjusting your strategies, or reporting on progress, your ability to convey this information can make a significant difference in how your program is perceived and supported. This article offers guidance on how to keep your stakeholders and partners well-informed.

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Syed Akhtar Hussain Shah

Multi-industry CEO | Leading Innovations in Finance, Environmental services| CEO of World Skills Network | Economic…

1 Craft Clarity

In communicating updates, clarity is paramount. Begin by distilling the essence of the changes or updates into easily digestible information. Avoid jargon and technical language that might confuse stakeholders and partners who may not be familiar with the intricacies of your program. Instead, use plain language to articulate what has changed, why it has changed, and how it impacts the program's goals and objectives. Remember, the clearer the message, the more likely it is to be understood and acted upon.

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Syed Akhtar Hussain Shah

Multi-industry CEO | Leading Innovations in Finance, Environmental services| CEO of World Skills Network | Economic Growth and Sustainability Expert | Expert in Government Advisory & Project Finance
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Better to make two lists one to be shared with the partners instantly, the other linked with premature working, and implementation , need careful divulging of information to others. Depending on nature of project and goals halfway dissemination of plans would be jeopardised by counter forces, stakeholders. release the information in stages linking with the output and outcomes.

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2 Timing Matters

Timing can greatly influence the effectiveness of your communication. Share updates and changes with stakeholders and partners as soon as possible to avoid misinformation or speculation. However, be strategic; if the changes are complex, wait until you have all the necessary details to provide a comprehensive overview. Immediate communication is important, but accuracy is paramount. Balance the need for promptness with the need for providing a complete and accurate picture.

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Syed Akhtar Hussain Shah

Multi-industry CEO | Leading Innovations in Finance, Environmental services| CEO of World Skills Network | Economic Growth and Sustainability Expert | Expert in Government Advisory & Project Finance
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In the process of pursuing goals, information about goals, targets and main tasks may be shared with the relevant stakeholders. however, sharing tactical plans may only be to the most relevant and important elements, depending on their role, contribution and inputs required in overall achievement of objectives.

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3 Choose Channels

Selecting the right communication channels is essential. Different stakeholders and partners may prefer different modes of communication—some may respond better to emails, while others might prefer newsletters or social media updates. Consider the most effective channels for your audience and use a mix of these to ensure your message reaches everyone. Personalized communication can also be impactful, especially for significant changes that might warrant direct phone calls or face-to-face meetings.

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Syed Akhtar Hussain Shah

Multi-industry CEO | Leading Innovations in Finance, Environmental services| CEO of World Skills Network | Economic Growth and Sustainability Expert | Expert in Government Advisory & Project Finance
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Choices of channel of communication should be linked with nature of project, trust level of co workers, nature of stakes, damages in case of failures due to leakage of plans. Sometimes written communication becomes easy way to share with unconcerned people, in such cases oral communication may be a useful tool.

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4 Feedback Loop

Establishing a feedback loop is a critical component of effective communication. Invite stakeholders and partners to ask questions, express concerns, or provide suggestions regarding the program updates. This not only helps clarify any misunderstandings but also encourages a sense of ownership and engagement with the program. Make sure there are clear channels for feedback, whether through online surveys, comment sections in newsletters, or dedicated email addresses.

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5 Consistent Updates

Keep stakeholders and partners in the loop with consistent updates. Regular communication, whether weekly, monthly, or quarterly, helps maintain a connection with your audience and builds a narrative of ongoing progress and responsiveness. This consistency also aids in setting expectations; when stakeholders know when to expect updates, they are more likely to engage with the content and stay informed about the program’s developments.

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6 Visual Aids

Utilize visual aids such as infographics, charts, and timelines to convey program updates in an engaging and accessible manner. Visuals can help simplify complex information, making it easier for stakeholders and partners to grasp changes quickly. They also serve as effective tools for highlighting achievements or explaining future plans. When appropriate, accompany written updates with visuals to enhance comprehension and retention of information.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can effectively inform stakeholders and partners about program updates and changes.

1

2

3

4

5

6

7

1 Craft Clarity

2 Timing Matters

3 Choose Channels

4 Feedback Loop

5 Consistent Updates

6 Visual Aids

7 Here’s what else to consider

Non-profit Program Development

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Here's how you can effectively inform stakeholders and partners about program updates and changes.

1

2

3

4

5

6

7

1 Craft Clarity

2 Timing Matters

3 Choose Channels

4 Feedback Loop

5 Consistent Updates

6 Visual Aids

7 Here’s what else to consider

Non-profit Program Development

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