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Last updated on 2024年7月1日

Here's how you can effectively influence your boss's decisions and manage up.

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Understanding how to effectively influence your boss's decisions is a crucial aspect of managing up within the realm of Information Systems. This skill can lead to a more harmonious workplace, better project outcomes, and a clearer path to your career advancement. By mastering the art of managing up, you can become a more effective leader and communicator, ensuring that your ideas are heard and considered. In the following sections, you'll learn practical strategies to navigate this process with confidence and tact.

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David Howe

Chief Information Officer at Franklin First Federal Credit Union, CCUFC

1 Know Goals

To influence your boss effectively, you must first understand their goals and priorities. In Information Systems, this could mean being aware of the overarching business objectives, such as system efficiency, data security, or user satisfaction. Align your proposals and ideas with these goals to demonstrate how they contribute to the broader mission. By speaking your boss's language in terms of outcomes and benefits, you stand a better chance of getting their buy-in.

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2 Build Trust

Building trust with your boss is essential for managing up. In Information Systems, this means proving your competence in managing data, maintaining systems, or implementing technology solutions. Show that you are reliable by consistently delivering high-quality work and being proactive in addressing potential issues. When your boss trusts your expertise and judgment, they are more likely to consider your recommendations seriously.

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David Howe

Chief Information Officer at Franklin First Federal Credit Union, CCUFC
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Without trust, this entire thread is pointless. Skills are necessary, but trust is pivotal. When was the last time you yourself took advice from someone you don't trust? As with respect, you must give trust before you get it. If you don't trust your boss, then you are in the wrong post. If you do, then demonstrate your trustworthiness. And above all, if you disagree with a decision, express that tactfully and respectfully IN PRIVATE with your boss. Publicly you accept and support. Then your boss knows you have your own ideas, but are a team player.

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3 Communicate Well

Effective communication is key to influencing decisions. In Information Systems, where technical details can be complex, it's important to convey your ideas clearly and concisely. Tailor your message to your boss's level of understanding; avoid jargon if they're not as technically versed. Good communication also involves listening actively to their feedback and concerns, which can help refine your proposals and address any reservations they might have.

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David Howe

Chief Information Officer at Franklin First Federal Credit Union, CCUFC
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Fight the urge to talk to answer, or to fix. If you need a notepad to remember what your point will be, then do that. Do not sacrifice being in the moment and listen fully. If you only listen to add your point, one of two things will happen: people will do the same to you, or they will stop seeking you out for collaboration or input.

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4 Offer Solutions

When presenting a problem or challenge to your boss, always come prepared with a solution, especially in Information Systems where issues can significantly impact operations. Your proposed solutions should be practical, well-researched, and backed by a solid understanding of the technical implications. By being a problem-solver, you position yourself as an asset and someone whose insights are valuable in decision-making processes.

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David Howe

Chief Information Officer at Franklin First Federal Credit Union, CCUFC
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Showing weaknesses of ideas can be helpful, but not as a sole tactic. Pointing out the warts of an idea without proposing something else or something better only knocks down idea makers. Critics are plentiful, actual creators are rare and will either stop sharing ideas or will leave if they aren't appreciated.

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5 Support Peers

Influence isn't just vertical; it's also horizontal. Supporting your peers in Information Systems can create a positive work environment and build a coalition of support for your ideas. When your colleagues endorse your proposals, it adds weight to your recommendations and shows your boss that there is wider agreement on the issue. This collective backing can be persuasive in swaying your boss's decisions.

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6 Anticipate Needs

To manage up effectively in Information Systems, anticipate the needs of your department and your boss. Stay ahead of trends in technology and propose initiatives that address future challenges or opportunities. By demonstrating foresight and strategic thinking, you show that you're not just thinking about current issues but are also planning for the future, which is a valuable trait in a leader and decision influencer.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can effectively influence your boss's decisions and manage up.

1

2

3

4

5

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7

1 Know Goals

2 Build Trust

3 Communicate Well

4 Offer Solutions

5 Support Peers

6 Anticipate Needs

7 Here’s what else to consider

Information Systems

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Here's how you can effectively influence your boss's decisions and manage up.

1

2

3

4

5

6

7

1 Know Goals

2 Build Trust

3 Communicate Well

4 Offer Solutions

5 Support Peers

6 Anticipate Needs

7 Here’s what else to consider

Information Systems

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