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Here's how you can effectively follow up with new contacts from volunteering.

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Volunteering not only contributes to the community but also opens doors to new friendships and professional relationships. After a volunteering event, you might find yourself with a handful of new contacts, and it's crucial to follow up effectively to foster these connections. Whether you're looking to expand your network, find a mentor, or explore job opportunities, the way you reach out after the initial meeting can set the tone for your future interactions. Remember, the goal is to build a genuine connection, not just add names to your contact list.

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Caitlin Henninger, MPA, CFRE

senior director, major gifts || united way miami

1 Initial Contact

After meeting someone new during a volunteering activity, it's important to reach out promptly. Send a personalized message within 24 to 48 hours, mentioning something specific about the interaction to jog their memory. This could be a shared interest discussed or a particular moment from the event that stood out. It shows that you were engaged and valued the connection, making it more likely for them to respond positively. Keep the message brief and to the point, expressing your interest in staying in touch.

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Caitlin Henninger, MPA, CFRE

senior director, major gifts || united way miami
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I always keep 3-5 different outreach templates at the ready which can be tailored for a specific need based on who the person is & why I am looking to connect with them further. By having these ready to go, I can keep the conversation & connection moving forward quickly.

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2 Personal Touch

To make your follow-up memorable, add a personal touch that reflects the context in which you met. If you discussed a common interest, such as a book or a hobby, mention it in your message. Perhaps you could recommend a related event or share an article that ties into the topic. This approach demonstrates that you listened and are invested in the relationship beyond the volunteering event. It's these small, thoughtful gestures that can help turn a new acquaintance into a lasting contact.

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Caitlin Henninger, MPA, CFRE

senior director, major gifts || united way miami
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Touching back on the idea of a Stewardship Calendar, make sure you are taking notes when a volunteer mentions some of their interests. For example, if they let you know their alma mater & you see that their is a game being televised that weekend, you can say hello & see if they are planning on watching. It can even be something as small as knowing their favorite candy. I used to by my event leads their favorite candy & bring it to our meetings as a little treat before we dug into business & it always put a smile on their face.

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3 Offer Value

When you follow up with new contacts, always think about how you can offer value to them. It could be as simple as providing information they might find useful or offering to help with a project they mentioned. By focusing on what you can do for them rather than what they can do for you, you create a reciprocal dynamic that encourages a genuine connection. People are more likely to remember and engage with someone who has been helpful to them in some way.

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4 Stay Engaged

Staying engaged with your new contacts is key to building a strong relationship. Comment on their achievements and updates, and if possible, attend events where you know they'll be present. It's not just about one follow-up message but maintaining consistent communication over time. You want to be seen as someone who is supportive and interested in their endeavors, which can lead to more in-depth conversations and opportunities down the line.

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Caitlin Henninger, MPA, CFRE

senior director, major gifts || united way miami
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In past roles, I do my best to attend events that my volunteers may be hosting (personally or professionally) to show my support & interest. You can't always be free, but even going out of your way once or twice is memorable & meaningful. Stewarding your volunteers is JUST as important as stewarding a donor. While they might not be able to write a check for a large dollar amount, they are giving you significant amounts of their time & expertise which is just as valuable.

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5 Leverage Social Media

Social media platforms are excellent tools for keeping in touch with contacts from volunteering events. Connect with them on professional networks like LinkedIn, and engage with their content by liking, commenting, or sharing their posts. This keeps you on their radar and fosters an online relationship that can complement your offline interactions. Just ensure that your own profiles are up-to-date and reflect your volunteering experiences and professional interests.

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6 Set a Reminder

To ensure you don't let valuable contacts slip through the cracks, set reminders to follow up if you haven't heard back or to reach out periodically. Use whatever system works best for you, whether it's a digital calendar or a note-taking app. Regularly touching base, even just to say hello or share something relevant, shows that you're genuinely interested in maintaining the connection and can lead to more meaningful interactions over time.

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Caitlin Henninger, MPA, CFRE

senior director, major gifts || united way miami
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I create a stewardship calendar that runs in tandem with my day to day calendar. I use this to track birthdays, planned travel, special occasions & relevant dates/holidays as they apply to my volunteers/donors so I make sure never to miss an opportunity to check in. During event season, you may be talking & seeing each other regularly but it's important to keep the communication lines open during "downtime" as well. This allows for genuine connection to be built - not just reaching out when you need something from them.

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Here's how you can effectively follow up with new contacts from volunteering.

1

2

3

4

5

6

1 Initial Contact

2 Personal Touch

3 Offer Value

4 Stay Engaged

5 Leverage Social Media

6 Set a Reminder

Volunteering

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Here's how you can effectively follow up with new contacts from volunteering.

1

2

3

4

5

6

1 Initial Contact

2 Personal Touch

3 Offer Value

4 Stay Engaged

5 Leverage Social Media

6 Set a Reminder

Volunteering

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感谢您的反馈

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