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Here's how you can effectively convey the advantages of new technology to stakeholders in IT Operations.

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Introducing new technology within IT Operations can be a significant game-changer for your organization. However, getting stakeholders on board is crucial and can sometimes be a challenging task. You must articulate the benefits clearly and align them with the stakeholders' goals and concerns. By understanding their perspective, you can tailor your communication to highlight how the new technology can solve existing problems, improve efficiency, or provide a competitive edge. Remember, your role is to be the bridge between the tech world and the strategic vision of your company.

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Vishnu Priya Gudivada

Technology Leader ?? IIM Lucknow ?? IT Strategist ?? Multi-domain experienced ?? Digital Transformations in IT Org.s ??…

1 Understand Needs

Before you can persuade anyone of the new technology's benefits, you need to understand the stakeholders' needs. Listen to their concerns, objectives, and pain points. This insight allows you to position the new technology as a solution to their specific challenges. For example, if downtime is a major concern, you can focus on how the new system enhances reliability. By aligning the technology's advantages with stakeholders' goals, you create a compelling case for adoption.

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Muhammed Bilal Shabir Ahmed
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- Emphasize increased efficiency and productivity. New tools can automate manual tasks and streamline workflows to save time. Quantify potential time/cost savings where possible. - Highlight improved visibility and control. Technologies like AIOps, cloud monitoring, and log management provide a single pane of glass for oversight and troubleshooting. Stress reduced complexity. - Cite enhanced security and compliance. Modern solutions can close vulnerabilities, strengthen access controls, and make auditing easier through automated reporting.

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2 Clear Benefits

To effectively communicate the advantages of new technology, you must present clear and tangible benefits. Avoid technical jargon and focus on how the technology will impact operations positively. For instance, if the technology will streamline processes, quantify the potential time savings. Make sure to address how these benefits translate to improved service delivery, reduced costs, or other key performance indicators relevant to your audience.

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Balakumar Shanmugasundaram

Delivering Value to Customer
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Clearly conveying the benefits is very important. Like any team IT operations will also resist change. Ensure you highlight top three benefits of the new technology. Will it improve their efficiency and efficacy? Will it bring cost savings? Will it address any legal and/or compliance requirements? Is the new technology easy to absorb and operate? These are some questions if answered properly will reduce the reluctance.

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3 Risk Mitigation

Addressing potential risks upfront can significantly ease stakeholder apprehension towards new technology. Outline the measures in place to mitigate risks such as data loss, service disruption, or security vulnerabilities. Explain contingency plans and support structures that ensure a smooth transition. By proactively discussing risks, you demonstrate thorough preparation and build trust with stakeholders.

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4 Pilot Success

If possible, showcase the success of a pilot program. Real-world examples of the technology in action provide concrete evidence of its benefits. Share metrics from the pilot that reflect improvements in efficiency, cost savings, or user satisfaction. A successful pilot can serve as a powerful testament to the technology's value and can help in winning over skeptics.

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5 Training Plans

One of the key concerns for stakeholders is often the ease of integration into current operations. Lay out a clear training plan that demonstrates how users will be brought up to speed with the new technology. Highlight ongoing support and resources available to ensure a smooth transition. A comprehensive training plan reassures stakeholders that the workforce will be competent and confident in using the new system.

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6 Future Proofing

Finally, it's important to discuss how the new technology positions the organization for future growth and adaptation. Emphasize scalability, adaptability to emerging trends, and how it will help in staying ahead of the competition. Stakeholders need to see that an investment in new technology is not just about immediate gains but also about long-term strategic positioning.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Vishnu Priya Gudivada

Technology Leader ?? IIM Lucknow ?? IT Strategist ?? Multi-domain experienced ?? Digital Transformations in IT Org.s ?? Specialised in Cloud & DevSecOps ?? 4X AWS Certified ?? Security ?? FinOps Practitioner
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Prioritize active engagement of stakeholders in decision-making, marking the significance of collaboration. Gathering holistic perspectives and diverse insights ultimately leads to well-informed decisions. Their feedback, questions, and suggestions immensely help us in the decision-making process to make collective decisions and buy-in for new technology.

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Here's how you can effectively convey the advantages of new technology to stakeholders in IT Operations.

1

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1 Understand Needs

2 Clear Benefits

3 Risk Mitigation

4 Pilot Success

5 Training Plans

6 Future Proofing

7 Here’s what else to consider

IT Operations

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Here's how you can effectively convey the advantages of new technology to stakeholders in IT Operations.

1

2

3

4

5

6

7

1 Understand Needs

2 Clear Benefits

3 Risk Mitigation

4 Pilot Success

5 Training Plans

6 Future Proofing

7 Here’s what else to consider

IT Operations

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