Here's how you can effectively communicate your ideas in process design by developing assertiveness skills.

Para garantir processos de negócio alinhados com a estratégia da empresa e com os desejos dos clientes é fundamental ser assertivo e ter a mente aberta.

Knowing team's strength and weakness to bring effective design - Clearity of idea during initial phase - Adating to changes in requirement

As long as one is part of a team, he/she has the mandate to contribute because that is the reason for being granted a seat at the table in the first place. Likewise, we need your ideas, we need your critics, we need your refinements, and as always, we need all of that well and nicely put without any form of arrogance. That way, team members won't have a tough time paying their utmost attention to you.

Excelente, Lo mas importante es saber que todos los dias debemos aprender y todos los dias debemos ense?ar, la informacion y el conocimiento no se deben retener porque son similares a un gran animal enjaulado y desesperado por salir.

I believe assertiveness is essential in process design as it fosters effective communication and collaboration. It allows team members to confidently share their ideas and contribute to better decision-making. This skill highlights the value of clear and respectful dialogue, ultimately leading to more successful project outcomes.

Knowledge of the process represents an advantage when communicating innovative ideas assertively, since it translates into being concrete, effective and open to improvement. But this last step is only possible when there is mastery and sufficient information. Such security to contrast advantages, metrics and details of the process is only achieved through complete, grounded, real and applicable knowledge of each resource, control, phase, methodology, etc., through which the objective of the designed process can be understood and assertively transmitted.

Reverse Engineering is a technique that I’ve found significantly helpful in understanding the process. Reverse engineering forces one to look at the process from the process goal(s) view. For instance, when designing a process for a new product line, start from the end product specifications and demand-based output requirement (e.g annual tonnage) then work backwards up to the inputs side. This ensures an intimate knowledge of the process specifications that is required for economic viability and ease of implementation. Issues like quality and asset management programs also become clear when the process is specified from the end point backwards. As the great Steven Covey said, “Begin with the end in mind…”

For knowing really the process involved, you need to blend theoretical and practical aspects of what your process is. This is helping you to not only explain and be clear to show it but also to engage your attenders declining your knowledge in their real life experience.

Quando se tratar de conhe?a seu processo, você melhor do que ninguém deverá saber como será executado, por quem será executado e o mais importante o por quê será executado, ter amplo domínio do processo n?o se trata somente de enfeite, mas sim de conhecimento aprofundado, tanto no que tange ao processo como as informa??es necessárias, medidas a serem tomadas e até mesmo conhecimento do produto. Um processo na prática nunca se limita a algo específico pois é englobado sempre um todo de informa??es ao seu redor.

?? Tener conocimiento del objetivo a lograr contribuye en tener éxito de lo planteado ??. ???? Adentrarse en las diferentes etapas del proceso y entenderlo con claridad, es crucial para fortalecerlo al momento de su creación o mejora. ?? Definitivamente los procesos, sus fases y/o etapas, siempre aportarán un buen desarrollo en todo, tanto en lo profesional, laboral y personal.

Any good communicator must decline his way of speaking accordingly to the listener. the use of the communication strategy and the words used need to be clearly understandable for the others an not for the speakers. This is particular important when you need to enter in technicalities and technical/scientifical aspects.

It’s extremely important to deliver a clear and simple message that can resonate with all stakeholders. The motive is that every stakeholder walks away with the same takeaway. This will help the stakeholders work in collaboration with each other, as well as keep their motivation aligned for their individual contributions.

Using clear language in process design discussions is vital. It ensures everyone can understand the ideas presented, regardless of their expertise. This approach also demonstrates confidence and facilitates better communication and collaboration.

I like to use analogies to explain complex concepts in an accessible way. I also use lists and tables to segment information and identify patterns. The main goal is to ensure that everyone involved has a clear and consistent understanding of the process, avoiding misinterpretations. Another good option is to use mind maps.

For sure listening is more important than speaking, only with an active listening you can understand if what you are presenting/teaching/describing it is understood. Unfortunately many times the personal Ego of the speakers is limiting the ability to listen the person in front.

La escucha activa es un estado el cual no sólo involucra “escuchar” sino también “observar” y ponerse en los zapatos del usuario. Las nuevas metodologías como design thinking son el reflejo de entender en profundidad quién es el sujeto y cuál es su problema. De esa manera la identificación Del Real dolor que tenemos que resolver son más fáciles de encontrar. Entrevistar es uno de los mejores recursos para llegar a la raíz de lo que estamos buscando.

Absolutely! The practice of active listening and reciprocating with insightful open ended questions can make individuals feel seen and heard. It all ultimately contributes to a higher degree of alignment, motivation and trust with the collaborators.

I believe active listening is essential in process design. It shows respect for colleagues' input and fosters a collaborative atmosphere. By genuinely considering others' feedback, you can improve your own ideas and build mutual trust, leading to more effective teamwork and communication.

Being part of a project management team, I strongly endorse the fact that every process design needs to be honored with rationale and benefits that it can provide in long term. Any short term challenges should be beaten with future goals

I think providing a strong rationale is crucial when presenting new ideas in process design. It's important to explain the benefits and support your suggestions with evidence and experience. This not only strengthens your position but also lends credibility to your proposals, making them more convincing and likely to be adopted.

Best practices in assertive and effective communication can only take you so far. Ultimately, the implementation of those best practices will work differently for everyone. Therefore, getting into the groove, practicing your skills in real scenarios and reflecting on their impact will lead to an iterative cycle of improvement which will result in an optimum outcome that complements you and your personality.

A picture speaks a thousand words. Articulate your thought and idea in a diagram, chart, graphic or process diagram. Also quantifying the impact of your idea propels it past others. Depending upon the primary discipline, there are multiple KPIs or metrics that can be used, like ROI, safety scorecard, environmental impact ratings, reduced CAPEX, OPEX or Engineering manhours.

The use and selection of the sound of your voice, the stops you are deciding to do, and the selection of the words are a powerful way to pass any message and to fix the most important and pillar principles.