Here's how you can effectively communicate with diverse communities as a transportation planner.

La capacidad de un planificador de transporte para asistir con una comunicación exitosa en diversas comunidades recae en ser flexibles y transparentes. Adaptarnos y pensar en sus necesidades, usar su idioma y escuchar atentamente sus ideas, esto es un aspecto clave. Hay que crear un ambiente de confianza y trabajar en equipo para crear los planes que les funcionen a todos y para esto se debe poner toda la concentración necesaria en nuestras estrategias para llegar a las personas.

In one of my earlier positions as a ‘county planner’, my then boss taught me quickly how important it was to understand the needs of the community you would serve. Essential to that was learning as much as possible about the issues, assessing any and all of the problems and being sure to ‘ask’ more than ‘tell’. Carefully defining the all aspects of the issue or process improves with experience. Learning that this is more than just what the job calls for but also doing so much more to assure the community that you have studied, assessed, provided for and understand. Community-based thinking requires a deeper level of knowledge which results in confidence on all sides. When it ‘works’, the results are truly fascinating.

Es necesario una escucha activa para comprender las necesidad de las personas que requieren servicio de algun tipo de transporte.

To effectively communicate with diverse communities, transportation planners must first understand their unique needs and perspectives. This involves conducting research, engaging with community members, and actively listening to their concerns. By gaining a deep understanding of the community's needs, planners can tailor their communication strategies accordingly.

Cultivar parcerias e ter um network com profissionais do setor em que atua é fundamental para o sucesso de um planejador. No transporte, tema que tratamos aqui, é falar de boas práticas, projetos bem sucedidos, ferramentas sistêmicas utilizadas e dos riscos do negócio. Planejamento é estar sempre a frente e ter sucesso no que se pretende alcan?ar.

Cultivar alianza entre organizaciones es la mejor manera de mantener partner estrategicos que puedan darte soluciones a requimientos que puedas tener en el desarrollo de su operacion

Building partnerships with community organizations, local leaders, and advocacy groups is crucial for effective communication. These partnerships provide valuable insights and help bridge the gap between planners and the community. Collaborating with trusted community stakeholders fosters trust, enhances communication channels, and ensures that planning efforts align with community priorities.

Clear and concise language is essential when communicating with diverse communities. Transportation planners should avoid jargon and technical terms that may be unfamiliar to community members. Instead, they should use plain language that is easily understandable by all. This promotes transparency, reduces confusion, and encourages active participation in the planning process.

Nobody likes to be talked down to, that's just a fact. Using heavy jargon in places where it doesn't have to be used can alienate stakeholders and members of the public, so it's imperative to use clear and concise language that states what you're talking about without being too technical. An example I can give is being in a public meeting and discussing different types of bike lanes. In my head I knew what I was saying and could tell the difference, but to the room full of folks that were neither cyclists or transportation planners, it was confusing. I had to restart and explain what the bike lanes were, how they were different, and the pros and cons of each one in that particular setting. It's a small thing, but it's so important.

Entender las necesidades del cliente y tratar de hablar o expresar la idea con terminos que la contraparte pueda entender. No siempre hablar con palabras tecnicas es la mejor forma. Por ultimo al terminar de expresar la idea dar un resumen y preguntar si esta claro lo que estamos tratando de expresar

One thing that I found useful to facilitate communication is to compose your argument with opinions from participating sectors or key accounts of the process or project! By unifying the information and bringing the operational “jargon” to the reality of routing, they end up being adapted and coherent with everyone involved! Communication is the art of expressing but mainly understanding.

La tecnologia siempre esta creciendo y avanzando y tenemos que tratar de llevarle el ritmo y no quedarnos atras hoy ya contamos con redes sociales, inteligiancia artificial y bases de datos que recopilan informacion. Al saber aprovechar esta tecnologia podemos darle las soluciones que nuestros clientes estan requiriendo

Technology can be a powerful tool for communication. Transportation planners can leverage digital platforms, social media, and mobile applications to reach diverse communities effectively. By utilizing technology, planners can disseminate information, collect feedback, and provide updates in a timely and accessible manner. This helps overcome barriers of time, location, and language.

In my experience, flexibility in scheduling and locations for community engagement is vital for broad participation. At first, you should offer meetings at various times and accessible locations. Attention to barriers such as childcare or transportation assistance ?? is crucial. Then, ask a professional question to involve community-based organizations (CBOs) . I've found trust ?? with CBOs boosts engagement. Common mistakes include ignoring historical injustices and not translating technical jargon. Ensure ethical practices by addressing historical inequities and promoting inclusivity ??.

En mi opinion es bueno dar flexibilidad a los clientes ya que esto hace que la relacion empresa - empresa pueda hacerse mas fuerte y crea fidelizacion con el cliente

Recognizing that diverse communities have different communication preferences, transportation planners should offer flexibility in communication methods. Some community members may prefer in-person meetings, while others may prefer online platforms or written materials. By providing various communication options, planners can accommodate different needs and ensure inclusivity.

Effective communication requires continuous evaluation and adaptation. Transportation planners should assess the effectiveness of their communication strategies and seek feedback from the community. By actively listening to the community's feedback, planners can make necessary adjustments to improve communication approaches and ensure that messages are reaching and resonating with diverse communities.

In my previous employment, I had the opportunity to work with multidisciplinary teams. Although it was initially a challenge to communicate with the work-from-home situation, by adapting and communicating effectively, the communication channel became smooth and easy. The actual requirements and needs must be understood. Any further clarification must be communicated openly. Always try to provide clear and direct replies rather than blunt responses. Additionally, engaging in casual conversations during informal meetings can significantly enhance overall communication dynamics.

Stop separating people as Diverse , needing special communication as if they are children. Let them know that by thinking anyone who isn't a Caucasian from Europe as Diverse is systematic racism. In fact in the world population rankings they are a minority who are disappearing. Since we love diversity we need to completely reframe the word