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Here's how you can cultivate strong relationships in a sustainability career with empathy.

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In a sustainability career, fostering strong relationships is as crucial as understanding the environmental policies or green technologies you're working with. Empathy, the ability to understand and share the feelings of another, is a powerful tool in creating meaningful connections. By putting yourself in someone else's shoes, you can navigate complex interpersonal dynamics and build a network that's both supportive and effective in driving sustainable change. Whether you're collaborating with colleagues on a project, engaging with community stakeholders, or communicating with clients, empathy can bridge gaps and align diverse interests towards common goals.

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Lee Stewart

Best Selling Author "How to Build Sustainability into Your Business Strategy" | 20+Years in Corporate Strategy, ESG &…
Rear Admiral Girish Kumar Garg (Retd)

IICA Certified Independent Director | Certified ESG Impact Leader (IICA)| Sustainability | HR | Leadership | Strategic…
Oscar Chamberlain

Sócio na Wisenergy e na C&S Consulting

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1 Understand Empathy

Empathy goes beyond mere sympathy; it involves a deep understanding of another's situation and feelings. In the sustainability sector, this means genuinely grasping the concerns and motivations of those affected by environmental issues. When you empathize, you listen actively and respond with compassion, fostering trust. This trust is the foundation of strong relationships that can endure disagreements and foster collaboration. By showing empathy, you demonstrate that you value others' perspectives, which is crucial in a field where solutions often require collective effort.

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Lee Stewart

Best Selling Author "How to Build Sustainability into Your Business Strategy" | 20+Years in Corporate Strategy, ESG & Sustainability | Founder of ESG Strategy | Public Speaker | Board & Executive Mentor
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I find that empathy is critical in cultivating strong relationships throughout my sustainability career. Empathy enabled me to understand and connect with the perspectives of various stakeholders, including employees, customers, and the community. By actively listening and showing genuine concern for others' viewpoints and needs, sustainability professionals can foster trust and collaboration. This empathetic approach not only helps in addressing environmental and social challenges but also builds a supportive network that drives collective action towards sustainable goals.

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Jad DELLEL

Senior Sustainability Manager | Driving Business Sustainability from Leadership to Staff
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5 Tips to Strengthen Relationships in a Sustainability Career with Empathy: 1-Use inclusive language that considers diverse perspectives and regularly check in with team members to understand their challenges. 2-Learn about the cultural backgrounds and traditions of your colleagues, and show respect for cultural differences in discussions and project planning. 3-Create a safe space for team members to share honest feedback, and act on this feedback to demonstrate its value and foster trust. 4-Organize inter-departmental meetings to share knowledge, and promote joint projects to enhance team cohesion. 5-Offer access to mental health resources and stress-relief activities, and implement flexible working hours to accommodate personal needs.

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2 Active Listening

Active listening is a critical component of empathy. To cultivate strong relationships in your sustainability career, you must listen to understand, not just to respond. This means giving your full attention, asking clarifying questions, and reflecting back what you've heard to ensure comprehension. Active listening shows your colleagues and stakeholders that you value their input, which can lead to more open and productive discussions about sustainability initiatives.

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Rear Admiral Girish Kumar Garg (Retd)

IICA Certified Independent Director | Certified ESG Impact Leader (IICA)| Sustainability | HR | Leadership | Strategic Communication | Defence Acquisitions | Offsets |
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Active listening helps sustainability professionals understand the unique needs, concerns, and perspectives of stakeholders. It builds trust by demonstrating respect for others' viewpoints and concerns. It creates a supportive environment where stakeholders feel valued and more willing to engage in collaborative efforts towards sustainability goals. By actively listening, sustainability professionals can identify barriers that may hinder progress towards sustainability objectives. It also ensures that messages are accurately received and understood, reducing the risk of miscommunication and promoting clarity in sustainability communications.

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3 Emotional Intelligence

Emotional intelligence (EI) is the ability to recognize, understand, and manage your own emotions, as well as to recognize and influence the emotions of others. In sustainability, high EI can help you navigate the emotional landscape of change management and conflict resolution. By being aware of your emotional responses and those of others, you can communicate more effectively and maintain strong relationships even when facing challenges or resistance.

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Alena Dique
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A huge gap in the corporate world that exists is of EI. Emotional intelligence (EI) is crucial for sustainability too. High EI helps navigate change and resolve conflicts, aiding in effective communication and strong relationships. Research shows that 90% of top performers have high EI (TalentSmart), and organizations with high EI leaders see a 20% increase in team performance (HBR). Recognizing and managing emotions, both your own and others', allows for better handling of challenges and resistance.

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4 Practice Patience

Patience is a virtue, especially in a field as complex as sustainability. Change doesn't happen overnight, and neither do strong relationships. Practicing patience means giving others the time to express themselves, being slow to judge, and not rushing to conclusions. When you exhibit patience, you create a safe space for ideas to flourish and for collaborative relationships to develop organically over time.

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5 Show Authenticity

Authenticity in your interactions is vital for building trust and rapport. In the context of sustainability, this means being honest about what can be achieved and being transparent about challenges. When you're authentic, you create an atmosphere of mutual respect and understanding. People are more likely to engage honestly with you if they feel you are genuine and committed to the cause.

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6 Collaborative Spirit

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Oscar Chamberlain

Sócio na Wisenergy e na C&S Consulting
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Chemistry When we talk about relationships between people rather than machines, we often refer to chemistry. It's something inexplicable that, without any explicit reason or rationale, makes people like each other. Does chemistry exist in organizations? Absolutely, because we remain human beings within companies. Chemistry is random, spontaneous, and inexplicable. Recognizing when chemistry exists or not can ease interactions: in one case, things flow smoothly, while in the other, it's necessary to reflect on the other six brilliantly presented recommendations.

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Here's how you can cultivate strong relationships in a sustainability career with empathy.

1

2

3

4

5

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1 Understand Empathy

2 Active Listening

3 Emotional Intelligence

4 Practice Patience

5 Show Authenticity

6 Collaborative Spirit

7 Here’s what else to consider

Sustainability

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Here's how you can cultivate strong relationships in a sustainability career with empathy.

1

2

3

4

5

6

7

1 Understand Empathy

2 Active Listening

3 Emotional Intelligence

4 Practice Patience

5 Show Authenticity

6 Collaborative Spirit

7 Here’s what else to consider

Sustainability

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