Here's how you can cultivate open communication in your IT team.

Sempre achei que a melhor maneira de estabelecer um la?o de confian?a com as equipes foi através de um processo de comunica??o transparente e que transmite o sentimento pessoal do gestor em rela??o ao assunto. Ao estabelecermos metas, é muito importante que ela fique clara para toda a equipe e que todos vejam formas de alcan?a-la. Acreditar que a meta é alcan?ável e entender seu valor já garante 50% da sua completude, além de estabelecer um engajamento imediato da equipe. Lembre-se que cada pessoa da equipe tem cren?as, valores e propósitos e alinhar isso à sua comunica??o e metas será um diferencial para estabelecer a confian?a.

Foster an environment where team members feel safe to provide feedback and voice opinions. Encourage constructive criticism and suggestions for improvement, valuing diverse perspectives. Encourage active listening among team members and leaders alike. This ensures clarity and demonstrates respect and empathy. Encourage Cross-Functional Collaboration. Break down silos by encouraging collaboration across different IT teams and departments. This exchange of knowledge and skills enhances innovation and problem-solving capabilities. Leaders play a crucial role in setting the tone for open communication. Demonstrate transparency, approachability, and willingness to listen. Creating a more cohesive and productive environment.

Allow you team to bring problems to you and ask for their recommendations, keep working with them until you can take the risk on one of their ideas . If it fails let them learn from it and encourage them to keep bringing more refined thoughts and solutions .

Build trust through communication and transparency using open and honest communication. Encourage open dialogue and transparency about goals, objectives, challenges, and risks. Combine this with regular team meetings, one-on-one check-ins, and easily accessible communication channels (such as Microsoft Teams). Then ask for regular constructive feedback and internal team communication and collaboration through those channels. Lastly, involve team members in decision-making processes whenever possible.

Encourage an environment where team members feel comfortable sharing ideas and concerns without fear of judgment or retaliation. This can be achieved by regularly holding one-on-one meetings and team discussions.

Cultivate teaching and learning to build cross-shared skills in the rapidly changing IT environment. Foster open communication by encouraging team members to share ideas, feedback, and concerns without judgment. Hold regular meetings, use collaborative tools like Slack or Microsoft Teams, and lead by example with active listening and constructive feedback. Implement an open-door policy and recognize open communication and teamwork, reinforcing these values as essential components of your team's culture.

A defini??o de expectativas claras é essencial para o sucesso de qualquer equipe, pois estabelece um entendimento comum das metas, responsabilidades e padr?es de desempenho esperados. Isso n?o só proporciona diretrizes específicas que orientam as a??es dos colaboradores, como também evita mal-entendidos e ambiguidades que podem comprometer a eficiência e a moral da equipe. Ao alinhar as expectativas desde o início, líderes e membros da equipe podem trabalhar de maneira mais coesa e direcionada, garantindo que todos estejam focados nos mesmos objetivos e comprometidos com a excelência.

Deixe claro quais os OKR's do time, e defina estratégias para relacionar toda entrega ao cumprimento de um ou mais desses OKR's. O senso de pertencimento do time, come?a quando todos se enxergam dentro dos objetivos e conseguem relacionar suas entregas aos mesmos.

Expectativa é algo bem delicado, pois uma expectativa muito alta n?o atingida pode desencadear uma frustra??o e dependendo da gravidade irreversível, por outro lado quando a expectativa é muito baixa dificilmente se consegue ter grandes resultados. Ent?o é muito importante deixar claro a expectativa final e também com cada um o que falta para que esse alvo seja atingido, também é muito importante de tempo em tempos revisitar as estratégias tra?adas e ver o alcance dos marcos, dai sentir em que etapa estamos. Alinhar as expectativas é dar dire??o para o caminho, e saber comunicar a rota para este caminho é fundamental, por isso cada um precisa saber o que se espera naquele momento de forma clara e coesa.

Clearly articulating expectations within the IT team prevents misunderstandings and fosters accountability. Regular check-ins for discussing progress and obstacles reinforce that open communication is essential.

Using the right tech and creating a safe environment are key to good communication in an IT team. Tools like Microsoft Teams or Confluence keep everyone connected and in the loop. Effective conflict resolution strategies help handle disagreements well. It's crucial to ensure team members feel safe to share their thoughts and concerns without fear of backlash. Encouraging a culture of trust achieves this. Regularly reinforcing these values leads to a more open and supportive team atmosphere. Combining good communication tools with a supportive environment fosters open communication, making the IT team more cohesive and productive.

As ferramentas de colabora??o s?o essenciais para a saúde de um ambiente dinamico de TI, facilitando a comunica??o, a coordena??o de tarefas e o compartilhamento de conhecimentos. Elas conectam equipes distribuídas geograficamente, ajudam a rastrear progressos e garantir prazos, e promovem um fluxo contínuo de informa??es. Plataformas como Jira, Trello, Slack, Microsoft Teams, Google Drive e Confluence melhoram a transparência, a responsabilidade e a eficiência, fortalecendo a coes?o da equipe e aumentando a produtividade. Isso resulta em um ambiente de TI mais saudável e resiliente.

Leverage technology to enhance open communication by using tools for instant messaging, video conferencing, and project tracking. Ensure the team is trained to use these tools effectively to avoid barriers.

Emails, slack, boards (Jira, Trello, ClickUp, Asana, etc.), automations. I assume you are already using these tools, still, you can investigate how you and your team are using these tools. Small adjustments and minor tweaks could be beneficial to improve your communication and feedback loop.

Utilize technology to enhance open communication within your team. In remote or hybrid work environments, collaboration tools are essential for bridging gaps between team members. Select software that supports instant messaging, video conferencing, and project tracking to keep everyone aligned and enable real-time information sharing. However, it's crucial to ensure that your team is well-trained in using these tools effectively, so they don't become a barrier to communication but rather a means to facilitate it.

Implementar uma cultura aberta de feedbacks em um ambiente de TI promove o crescimento contínuo dos colaboradores, aumenta o engajamento e a motiva??o, facilita a resolu??o rápida de problemas e melhora a comunica??o e a transparência. Ao dar voz às pessoas, a organiza??o se beneficia de uma diversidade de perspectivas, resultando em solu??es mais inovadoras e eficazes. Isso fortalece a coes?o da equipe e impulsiona a produtividade e a qualidade do trabalho.

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As reuni?es de feedbacks s?o extremamente importantes para manter uma equipe unida, n?o reuni?es restritivas mas reuni?es com toda a equipe, onde todos, na medida do possível, possam ter uma vis?o geral do que as equipes do setor est?o trabalhando e principalmente poderem opinar de forma construtiva para melhorar a produtividade. A minha experiência de vida mostra que 1 reuni?o semanal de no máximo uma hora com todos os membros da equipe, gera resultados fantástico, melhorando a intera??o entre todos e principalmente a comunica??o sincera, respeitosa e aberta entre todos.

Encourage continuous feedback, both positive and constructive, by implementing a system for regular reviews and feedback sessions. Ensure that feedback is specific, actionable, and delivered in a supportive manner.

Feedback is a process that is very important for personal and team growth, but it is very important to be aware of culture and/or company culture. I can also observe different levels of expectations related to feedback frequency deepened in different generations. Feedback is also very important in building trust, as it provides more detailed information about specific situations and deliverables and helps to understand expectations on both sides.

Incluir pessoas é mais do que tratar todas as pessoas de forma igualitária, é ouvir todas as pessoas independente de nível hierárquico dando o mesmo grau de importancia, é buscar identificar potenciais em pessoas que nem sabem que tem determinadas aptid?es. é muito importante dar voz a todos que fazem parte de um processo pra que a roda gire, é mostrar importancia em todas as opini?es. é preciso ter “porta aberta” para que qualquer um se sinta a vontade em falar, em se expressar. Convidar a todos para uma reflex?o, fazer rodas de conversas, falar com pessoas do time, promover agendas de engajamento, de trabalho em equipe, com dinamicas enfim, fazer tudo que é necessário para todos se conhe?am e se sintam parte de um time.

Don't let the most experienced and "old" team members speak first, since it could ruin the ideas that "new" or less experienced team members could have on their minds (because they can stay calm and be afraid to share their thoughts).

Mix large and small group meetings with 1:1 conversations with all members of the team and recognize that individuals have different processing time for big news so don't act on the feedback you get right away, wait for everyone to have time to weigh in over a week or longer. Keep that conversation open.

1.Collaborative Decision Making: Involve the team in decision-making processes to show that their input is valued and impactful. 2.Transparency: Clearly communicate how feedback influences decisions and the direction of projects. In summary: By implementing the above strategies, IT leaders can create an environment where open communication and feedback are integral to the team's culture, leading to increased innovation, morale, and overall effectiveness.

From past experience, encouraging team members to work out conflicts 1:1 has proven successful in fostering stronger ties between individuals and within the team as a whole. For exceptions to the above, it’s important to provide a “safe space” for team members to talk thru their differences to reach an amiable solution via coordinating a call or face to face meeting if applicable. This method can help to build trust and may also serve as a conduit to determine if a change in team structure is needed.

There will be conflicts or misunderstandings. That is not a bad, but how you speak up about issues and resolve the it is key. When the team begins to work together let them set up team rules and make sure that one of the bullets will regarding how do we handle conflicts. Keep it simple - if we don’t agree in the team let each and everyone speak up and be listen to and together we find a solution. If it’s between two parties ask if they could solve it by themselves or offer support. The team should be able to handle conflicts… but well we all know how hard it could be so be open minded and let the team know that if so, conflicts is for solving not maintaining.

Para transformar conflitos em oportunidades de crescimento, adote a prática da "media??o colaborativa", onde um mediador neutro facilita o diálogo entre as partes envolvidas, ajudando a identificar interesses comuns e a construir solu??es conjuntas. é essencial, também, criar um ambiente onde as emo??es sejam reconhecidas, mas n?o dominem a conversa—use técnicas de "escuta ativa" para garantir que todos se sintam ouvidos. Estabele?a um processo claro para a resolu??o de conflitos, como um protocolo de três etapas: ouvir, discutir e acordar. Dessa forma, os conflitos deixam de ser amea?as à comunica??o e se tornam momentos de fortalecimento da coes?o e confian?a da equipe.

Conflict is a natural part of any team dynamic, but how we handle it can make all the difference. Addressing conflicts quickly and with a focus on finding solutions can turn challenges into growth opportunities. Encourage team members to openly share their perspectives and work together to resolve issues. By tackling conflicts constructively and respectfully, we show that open dialogue is valued and important. This approach not only resolves immediate issues but also builds a stronger, more cohesive team.

Open communication can sometimes lead to conflicts. Be prepared to address and resolve conflicts in a constructive manner, focusing on finding solutions rather than assigning blame.

Realmente a base das rela??es é a confian?a. Fomente um ambiente com abertura, clarifique a vis?o e a dire??o para o time, os escute, tudo isso fortalece o pertencimento, motiva e dá propósito para alcan?ar resultados.

One piece of advice I want to share with the audience is to treat people as you want them to treat you. This approach applies to management and real life since life is a big project. One more thing is to be more agile and find a way to be more flexible—it doesn't mean that you need to compromise your values; on the contrary, use your values to empower relationships and collaboration.

To deepen open communication in IT teams, emphasize the importance of active listening, where team members truly engage with and consider others' input before responding. Use data-driven communication tools that provide transparency and clarity in project tracking and decision-making. Encourage a learning mindset, where mistakes are seen as opportunities for discussion and improvement rather than blame.