Here's how you can avoid common mistakes in responding to failure as a facility manager.

1.Acknowledge and analyze failures promptly. 2.Document failures and learn from them. 3.Develop and communicate structured response plans. 4.Empower and train your team regularly. 5.Utilize advanced technology and update protocols. 6.Always Touch and Communicate with your team during failure.....

One thing I always find helpful when things go wrong is to first take a pause. During that critical period you can consider many things including a strategy of who to inform in the first instance, and then how you provide a managed transparency as the situation develops. The pause is the key !

Preventive Maintenance: Implement regular inspections and upkeep to identify potential failures early on. Risk Assessment: Conduct thorough assessments to pinpoint vulnerabilities in your facility. Emergency Plans: Develop clear protocols for various failure scenarios and train staff accordingly. Monitoring Systems: Invest in real-time monitoring to detect issues before they escalate. Documentation & Communication: Maintain detailed records and communicate transparently with stakeholders.

To avoid this mistake by learning how to set SMART goals for your team. Use a Team Charter to specify where your team is going, and detail the resources it can draw upon. Also, use principles from Management by Objectives to align your team's goals to the mission of the organization and learning & brainstorming sessions to be arrange for the team time by time.

A clareza nas informa??es s?o essenciais para a resolu??o eficiente do problema. Quanto mais confiável for a obriga??o, mais fácil será a solu??o.

Safety must always be the priority, and never forget the safety of your own team as well as building users. Never sacrifice the safety of your own team.

The safety and security of employees and property should be a top priority for any facilities management team. In addition to the clear moral and legal implications, several practical reasons exist for why workplace safety and security should be a top focus. First, safe and secure facilities are more productive. therefore, efficient safety management is an integral part of facility management as it helps to protect everyone that uses a facility from hazards, promotes the image and reputation of the companies and minimizes prosecution and incidents.

às vezes uma falha em um sistema leva as pessoas ao excesso de preocupa??o e desperta o senso de urgência, o que pode levar ao descuido com as medidas de seguran?a, pessoal e interpessoal. Por isso a maior cautela deve ser aplicada e as medidas de seguran?a n?o podem ser ignoradas mesmo diante de uma falha que pare?a ser "desesperadora".

Failures are seldom one issue, but a complex web of factors contributing to the ultimate failure. Analyse and understand these and always use failures as an opportunity to learn and not to blame. Blame will ultimately hide problems and create more failure.

To perform analysis, collecting and integrating multiple pieces of data, this definition emphasizes the importance of integrating people, place, and process—the three key components of facilities management. By bringing these three elements together, facilities managers can create a work environment that is conducive to increased productivity and improved quality of life for employees.

The key to understanding estates is to recognise that they are organised in silos. Typically - space, energy, FM and compliance. These silos act as barriers to improvement and reasons for blame (to pick up on Ian Grimes point). People get tribal about their business function, but the reality is that they are entirely interdependent. And that supports Neeraj Pathak's point that integrating people, place and process across these silos will help you move forward. The nuance that I would add is that the way you break down these silos is by extraction and analysis of data. That will give you a single source of truth and a platform from which to scenario test and explore.

It's an old adage but "every day is a school day." You need to - "really" listen (write notes when others are talking) - an enquiring mind (ask why things are as they are and dont be afraid to challenge it) - active reflection to think crtically Determine a better way forward and have a system to implement. People will contribute to lessons learnt if they know they will be properly considered and actioned as necessary.