Here's how you can assertively communicate in a business setting.

Assertiveness isn't about aggression; it's about agency. Own your voice, command respect. ??????????????, ?????? ??????????????????: Express your thoughts clearly and concisely. ????????????????????, ?????? ??????????????????: Believe in your abilities and ideas. ??????????????, ?????? ??????????????????: Treat others with dignity, even in disagreement. ????????????????????, ?????? ????????????????: Set limits and communicate them effectively. ??????????????????, ?????? ??????????????????: Actively listen to others' perspectives. Assertive communication is a superpower. Harness it to elevate your career.

I completely agree that assertiveness is key, but it’s often overlooked how much active listening contributes to effective communication. In my experience, balancing clear, direct speech with genuine attentiveness can transform difficult conversations into productive ones. It’s also important to frame feedback in a way that fosters collaboration rather than creating defensiveness. Assertiveness is not just about speaking up—it's about encouraging dialogue that leads to better outcomes for everyone involved. It’s a two-way street that builds trust and long-term working relationships.

Understand your own communication style. Are you more passive, assertive, or aggressive? Awareness of your tendencies allows you to adjust your communication to be assertive without overstepping into aggression. Being self-aware helps you confidently express your needs and intentions while maintaining respect for others' viewpoints.

Take a moment to reflect on your recent interactions—identify if you tend to hold back or push too hard—then practice stating your thoughts clearly and respectfully, aiming for balance in future conversations.

Understand Your Strengths: Recognize your key skills, knowledge, and confidence areas, which helps build assertiveness when discussing business matters. Clarify Your Objectives: Before engaging in a conversation, be clear about what you want to achieve so that you can stay focused on your goals. Know Your Boundaries: Be aware of your limits and be prepared to assert them if necessary, ensuring that you don’t overcommit or accept situations that conflict with your values or priorities. Self-Awareness: Regularly assess how you come across to others. Being aware of your tone and demeanor helps adjust your communication style.

Assertive communication isn’t just about words—body language plays a significant role. Maintain eye contact to show confidence and engagement. Stand or sit up straight with an open posture (arms uncrossed) to convey confidence and openness. Avoid aggressive body language such as pointing or excessive gestures. A friendly demeanor enhances assertiveness by showing you're confident but not confrontational.

Maintain Confident Body Language: Stand or sit up straight, make eye contact, and use a calm, firm voice. Your body language should match your words, projecting confidence and reinforcing your message.

Body language plays a crucial role in effective communication. Here are 3 tips to maintain a good and engaged body language: 1. Keep your arms and legs uncrossed to signal openness and receptiveness. 2. Use gestures to emphasize your points and make your communication more engaging. However, avoid excessive gesturing, that'll be distracting. 3. Smile a bit and nod to show that you are engaged and interested in the conversation.

Body language is often an overlooked element in business communication, yet it can greatly influence how your message is perceived. Beyond just showing confidence, your posture and gestures can also create a sense of approachability and trustworthiness, which are equally essential in professional relationships. A firm handshake, a genuine smile, or even the way you lean into a conversation can signal openness and collaboration. By consciously aligning your body language with your intentions, you not only communicate more effectively but also build stronger connections with those around you.

Prepare your key points before meetings or presentations. Practice speaking slowly and clearly. Avoid using filler words like “um” or “like” and be concise.

Clarity is essential. Avoid jargon and complex language, which can create confusion or misunderstanding. Instead, use direct, simple language that communicates your point effectively. When you’re clear about what you want to say and ensure that your message is easily understood, you reduce the risk of misinterpretation. Being concise also ensures your message is impactful and memorable.

Clarity in communication goes beyond just being understood; it fosters trust and respect in professional relationships. When we articulate our thoughts with precision and simplicity, we create an environment where everyone feels included and valued. Clear communication invites collaboration, as people are more likely to engage when they fully comprehend the message. It also helps avoid unnecessary back-and-forths, saving time and effort. In essence, clarity isn’t just about making a point—it’s about creating a space where all voices can contribute effectively.

Clarity in communication is indeed essential to assertiveness. Being brief and direct helps avoid misinterpretations and ensures that your message is delivered effectively. Using direct language makes your communication accessible and reduces the chance of confusion.

Esse é o nosso grande diferencial na Franco Lebr?o. N?o usamos jarg?es, optamos por uma linguagem direta e simples, aquela em que todos possam entender. Por isso, minha dica é: defina suas inten??es com precis?o, ou?a ativamente, e escolha palavras que expressem diretamente suas ideias, sem muita enrola??o, e, claro, sempre respeitando o espa?o e o ponto de vista do outro.

Active listening is a powerful yet often overlooked component of assertiveness. It's not just about making your point, but about creating space for others to express themselves. When we truly listen, we foster an environment of mutual respect and collaboration. This not only strengthens our relationships but also enhances our ability to make informed, thoughtful responses. In the workplace, mastering the balance between speaking and listening can transform interactions, turning potential conflicts into opportunities for growth and deeper understanding. After all, assertiveness is about building bridges, not walls.

Assertiveness isn’t just about talking, it’s about listening, too. Active listening shows that you value others’ input. When you genuinely listen, it opens the door for better dialogue. Show that you’re engaged by responding thoughtfully, and this helps build trust and respect within business interactions. A good balance of speaking and listening demonstrates confidence and creates a space where both sides feel heard.

I heard someone say, God gave us two ears and one mouth for a reason. I guess that's lots of wisdom there. The assertive communicator doesn't mean needing to speak more. Wisdom is knowing when and what to say.

Gosto de ouvir as pessoas e realmente dedico meu tempo para, de fato, escutar o que elas precisam falar. No ambiente de negócios, onde a clareza é essencial, entender o ponto de vista do outro nos permite oferecer respostas precisas e estratégicas. Ao aplicar essa prática na Franco Lebr?o, por exemplo, conseguimos identificar as necessidades reais dos nossos clientes e proporcionar solu??es claras, com foco na simplifica??o sem perder o rigor técnico, gerando confian?a e resultados de valor.

During conversations, focus fully on the speaker without interrupting. Summarize what they’ve said to confirm understanding. Ask clarifying questions if needed.

When discussing issues, start with what’s working well before addressing problems. Suggest solutions and improvements rather than just pointing out what’s wrong.

The way we communicate can truly make a difference in fostering collaboration and driving positive outcomes. By focusing on solutions and opportunities rather than assigning blame, we create an environment where team members feel empowered to contribute and improve. Shifting the narrative from "what went wrong" to "how can we do better" not only enhances productivity but also strengthens relationships within the team. Positive framing not only helps resolve issues but also encourages growth, learning, and a forward-thinking mindset.

The way you frame your message can significantly impact how it’s received. Instead of focusing on problems or criticisms, frame your communication in a positive light. Suggest solutions rather than just pointing out issues. For example, instead of saying, "This deadline is unrealistic," try, "Let’s explore how we can manage this deadline more effectively." Positive framing helps keep the conversation productive and solution-focused, encouraging collaboration and reducing tension.

Use uma linguagem positiva, ou seja, mensagens honestas e empáticas, para expressar suas ideias e preocupa??es, criando um ambiente mais receptivo e colaborativo, especialmente em negocia??es e reuni?es de negócios. No contexto da Franco Lebr?o, essa abordagem tem sido essencial para transmitir seguran?a e clareza aos clientes, refor?ando a confian?a na entrega de solu??es contábeis complexas com simplicidade e transparência.

Frame your statements positively, even in challenging situations. Assertiveness is about collaboration, not dominance, so aim for solutions that respect all parties involved.

Entendo que ao abrir espa?o para que as pessoas se expressem sem medo e ao oferecer retorno construtivo, você cria um ambiente de confian?a e colabora??o. Na Franco Lebr?o, esse modelo de comunica??o tem sido chave para ajustar processos internos e melhorar a experiência dos clientes.

A strong feedback loop not only enhances assertiveness but also builds trust and mutual respect. When we create space for others to share their insights, we cultivate a collaborative environment where diverse viewpoints thrive. Feedback—whether positive or constructive—serves as a catalyst for continuous improvement, sharpening both our communication skills and emotional intelligence. By embracing this dynamic exchange, we not only become better leaders but also empower those around us to contribute more meaningfully to shared goals. In today's fast-paced business world, this mindset is key to fostering innovation and sustainable success.

Building a feedback loop is crucial for maintaining effective assertiveness. After sharing your thoughts, invite others to share theirs. This creates a space for open dialogue and mutual understanding. Feedback, whether it’s praise, suggestions, or constructive criticism, builds trust and fosters a collaborative environment where everyone feels respected. A feedback loop allows for continuous improvement and ensures ongoing clarity in communication.

Regularly seek feedback from colleagues and superiors. Give constructive feedback by focusing on behaviors and outcomes, not personal attributes. Use feedback to make improvements and follow up on progress.

Creating a feedback loop not only enhances assertiveness but also drives continuous improvement and innovation. By actively seeking and valuing feedback, entrepreneurs can identify blind spots, adapt strategies, and build stronger relationships with stakeholders. This iterative process is vital for agile decision-making and sustaining a competitive edge in the dynamic business landscape.