Experiencing technical issues with online ordering platforms during a busy period?
When your online ordering system falters during peak times, swift action is key. To keep the digital checkout flowing, try these strategies:
- Communicate proactively with customers about known issues and expected resolution times.
- Have a backup manual processing method ready to capture orders without delay.
- Regularly update and test your systems during off-peak hours to minimize disruptions.
How do you handle online hiccups? Your strategies could help others.
Experiencing technical issues with online ordering platforms during a busy period?
When your online ordering system falters during peak times, swift action is key. To keep the digital checkout flowing, try these strategies:
- Communicate proactively with customers about known issues and expected resolution times.
- Have a backup manual processing method ready to capture orders without delay.
- Regularly update and test your systems during off-peak hours to minimize disruptions.
How do you handle online hiccups? Your strategies could help others.